I have an order just waiting for delivery checked bank account this morning to find they have taken an extra £16.09 from my account wish I had looked on here first as this seems to be an ongoing probl... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I navigated the website with ease and lived a lot of the products at reduced prices however, I do need to think about being a VIP customer. Method of payment credit cards only. What if potential buye... Se mer
Bought three solar lanterns from this company that look completely different to what they were advertising, each one was £25 and look like they came from the pound shop. As others have stated they als... Se mer
Företaget har svarat
Prompt, satisfactory response to my request for a refund which will hopefully arrive on my card in due course.
3,6
Medel
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I didn’t want to give them one star but…
I didn’t want to give them one star but had no other choice. After spending £25.98 on my credit card they then took £11.98 which I never noticed (my fault for not checking each item on my statement).
They took advantage of this and then took £8.99 every month for three months.At last I discovered this and contacted FLASH DISCOUNT. They said that I was a VIP Club member! I had never subscribed!
Once I had contacted them they quickly took another £17.98. The only positive thing was that they have cancelled my subscription…….so they say.
15 december 2025
Omdöme utan inbjudan
Svar från Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Dealt with my complaint very quickly…
Dealt with my complaint very quickly and efficiently
15 december 2025
Omdöme utan inbjudan
Apparently I have signed for a…
Apparently I have signed for a deduction of £8.99 . Which I have not done. Have tried to have this cancelled. Which till today it has not been. I was even given a reference number. Still not cancelled and no refund as yet . Very disappointed in service
27 oktober 2025
Omdöme utan inbjudan
Svar från Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Do not buy from them ! Do not give them card details !
My elderly mum ordered an item in may. The next day she was charged £17 unauthorised and on the 12th of every month £8.99 has been taken from her bank. She tried to contact them to cancel these payments as she didn’t authorise them or know what they were for she bought a one off item didn’t sign upto anything that she knows of. Today I have contacted her bank and had the company blocked from taking further money. If this happens to you call your bank and have it blocked. Over £70 taken unauthorised that she didn’t know was being taken and then couldn’t get hold of them. Disgusting company she’s now paid over £100 for an item that cost £30 !! Bank now looking into it for her !
12 december 2025
Omdöme utan inbjudan
Svar från Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Rip off!
Could have got the item for a quarter of the price & they do not live up to the description. Feel totally ripped off!
22 november 2025
Svar från Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Little slow in delivery and not exactly…
Little slow in delivery and not exactly as advertised but acceptable
12 november 2025
Delayed delivery
UPDATE 16/12/2026: Despite responding and sending relevant details, I have not received any contact from them. It's disgusting
Ordered gift for a granddaughter which was meant to be delivered 1/12, currently the 9th and I'm still waiting. If I was aware it would take so long, I would have gone elsewhere. Have emailed without any response. Disappointing to say the least
9 december 2025
Omdöme utan inbjudan
Svar från Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Ease of use great products
7 december 2025
Thank you for a quick delivery.And the…
Thank you for a quick delivery.And the item was intact, and not damaged,thank you.
30 november 2025
I don't know what u do
15 maj 2025
Quality products
Great discount firstly, quality of the
Product purchased great customer
Service and reliability.
2 december 2025
Total rubbish DONT BUY THIS DONGLE
Total rubbish. DONT BUY THIS DONGLE. Have not been able to connect to the Internet even after I got an unlimited data SIM. The SIM works perfectly in my TPS mobile wifi. Delivery also took nearly a month when they said it would be delivered in days.
I have reported this scam to Google cos I bought it off YouTube ad.
Just buy a normal wifi dongle. Don't waste your money with these con merchants.
14 oktober 2025
Svar från Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Had a question on my order and received…
Had a question on my order and received an update within a few minutes.
Great service thank you.
2 december 2025
Omdöme utan inbjudan
Avoid this scam store
I bought an item for £30 and when I checked my bank statement, this scam company took a second unauthorised payment of £13 from my account. I contacted their support email for an explanation on why this happened. Do you know what their response was? They made no mention of the unauthorised payment but instead pleaded with me to leave them a customer review. I mailed them again saying you didn't explain why you took this money from my account. I have had no response from them for 2 and a half weeks. So I finally called my bank to open a dispute against them, and guess what? Within under 3 hours, they finally refunded me. It took me having to escalate the situation by involving my bank. They were never going to refund me. If they were so quick to cooperate with my bank, why couldn't they respond to me promptly as well? I'll tell you why. They are nothing but a bunch of scammers. This was the worst customer experience I've ever had. I bet you they'll respond to this negative review fast and promptly unlike how they ignored and treated me. Avoid them at all costs.
Edit: So after my review, as you can see this scam company responded immediately, they even got trust pilot to get my order number so they could correct their wrong doing. Even after all this, they again attempted to take another payment of £8.99 from my account. Luckily my bank stopped the transaction. So their scam is to set up a monthly, UNAUTHORISED, direct debut from customers that buy goods from them. If this doesn't prove they are nothing but a scam, I don't know what will.
13 november 2025
Omdöme utan inbjudan
Svar från Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Return goods to China
The smart watches (2) that arrived could not be paired. The charging method was awkward too because you had to remove the wrist strap to access the charging port which was difficult and very inconvenient to say the least.
I therefore initiated their money back guarantee and was disappointed to be told that they had no European returns address. They consequently provided me with an address in China advising me to return the watches there, at my own expense and provide a proof of postage for a refund.
The failure to provide a UK/EU returns address is in contravention of UK Consumer regulations.
This is a common scam practice. They know the postage cost will be prohibitive and make people give up - or if the goods are returned, they will simply say that they never arrived.
I therefore lodged a dispute with my credit card company who suspended the payment and started the investigation with a view to refunding me.
UPDATE:
You will see from their response below that they offer no comment or acknowledgement regarding Chinese return addresses and their refusal to accept UK distance selling regulations.
2nd Update
I raised a dispute through my Credit Card, which immediately suspended the payment and am pleased to report that after only 4 weeks, AMEX have now credited me back with a full refund. Result :)
Tip: Returning online purchases to China involves high costs and logistics; you must first check the seller's specific return policy, as many expect you to cover return shipping to China, but UK/EU law often requires them to refund you for faulty goods, meaning you should negotiate, use your payment provider (credit card chargeback) if they refuse, raise a dispute if you paid by debit/credit card or contact consumer protection, especially if the seller falsely claimed a UK base as these do, to get around local laws.
17 november 2025
Omdöme utan inbjudan
Svar från Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Poor product and exhorbitant return fee.
My mother bought some sand “lamps” from this site. The “lamps” had no lighting element so she asked to return them, only to have to spend £30(!!!) to return them to China, which was not at all obvious from the website. (The terms and conditions state that Flash Discount are a marketplace seller and some companies might be based abroad, but you cannot find out the specific information before purchasing)
I’d have fought harder, perhaps, but PLEASE be careful prior to purchase, as this site will avoid any responsibility as a seller and clearly does not check products from its third party sellers either.
27 november 2025
Omdöme utan inbjudan
Svar från Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Cheap product but good subsequent customer service
The product itself was very poor but it was very cheap. It seemed difficult to get a reply and answers to questions. However, someone is now acting very quickly and I am optimistic the issue of extra charges has been resolved
27 november 2025
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.