Horrible costumer service !! After a long wait for my parcel I finaly got it to find that the wrong colour was sent to me. I contated customer service, only available by email, and they are rather... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Pedí una talla más grande, soy 41 y pedí 42 de cualquier manera aprietan y lastiman, debieran cuidar el ajuste con más precisión. Estoy un poco decepcionada
The only downside to ordering off flabelus is the insane cost of returns. €12 is so expensive, or €8 if you’re exchanging an item is a lot seeing as the shoes are quite expensive themselves. Seeing as... Se mer
My experience with Flabelus has been very positive. The support team was fantastic. They were responsive, helpful and genuinely seemed to care about my experience. My Mary Janes are amazing and extrem... Se mer
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience
Quick shipment and wonderful product as described. Order one size larger
The best and most comfortable shoes!!!!
I visited the store in Paris and…
I visited the store in Paris and everyone there was so nice and helpful. I love the shoes I purchased and I even bought a few more pairs after I returned home. They are so cute and comfortable and I love all the happy color combinations!
Amazing customer service
They went above and beyond to help me with a complicated request they could have easily said no to
It was a good experience!!
It was a good experience, the site is easy to use and, my flabelus were delivered on the promised date and they are beautiful and comfortable, love them!!
Love my shoes of which I ave several…
Love my shoes of which I ave several pairs and have bought several pairs as gifts. My only concern has been: my light colored velvet pair got wet when I was caught unexpectedly in the rain and the burgundy dye bled onto the velvet and could not be repaired. Another pairs sole separated and needed repair These things could probably be remedied. Otherwise I live in them
quality product
Initially, when I bought the first pair of ballerinas, I needed to change the size. The staff helped me via email and was very helpful. The change was made and I received the new product, one size larger. Now it is comfortable to wear with socks. The quality of your shoes is excellent and the fit is very comfortable. The appearance and the colors are also completely representative of the photos. Congratulations! I was very pleased and I will definitely buy again.
Comfortable and beutiful
I got a pair in February and felt in love, so I got a different model and color as they look great with any outfit and also got a pair for my mom, for Christmas.
Shoes were really nice but I exchanged…
Shoes were really nice but I exchanged them for a bigger size and I ended up receiving them after almost a month. I also had to send an email in order for my second pair to be send
shoes damaged
Good morning,
I bought a pair of Wendy, but in two weeks they got damaged. I alredy try to send an email complaning, but the email adrees is not the correct one and I don't know to here I should send it. Could you so be kind and help with this.
Thanks
They are amazing shoes
They are amazing shoes! The only thing I would do is put more holes on the strap for those like me that have thin feet.
From 10 September 2025
From 10 September 2025
I didn’t receive my order until now !!
Worst experience everer
Fantastic
Had a very positive experience with this brand , love their products !!!
Wonderful shoes
Wonderful shoes, so comfortable! I have worn both already, no blisters they feel like slippers super comfortable! Beautifully made and super stylish.
Por el precio que tienen estos zapatos
Por el precio que tienen estos zapatos, no debería de tener imperfección. Tenia dos hilos afuera. Por igual tofos ellos deberían de venir con una bolsa de zapatos para así protegerlos.
Avoid at all costs
The customer service is lacking and the shoes are extremely low quality for the price. I had a pair of the Gatz delivered two weeks ago and the stitching is already falling apart. I’m trying to get this sorted with Flabelus but they’re implying that I’ve somehow worn them too often which is ridiculous considering the fact that they’re new
I love Flabelus shoes
I love Flabelus shoes! So comfortable, so nice and glamourus. Love them and strongly recommend them
Amo flabelus
Me encanto el servicio al cliente que me brindaron, muchisimas gracias por la atencion que me brindaron.
The quality of the shoe
The quality of the shoe , comfort , stylish a great ballet shoe
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