I ordered a window board, when in store a lovely lady helped me purchase and made me feel very welcome. I have since been back to purchase more window boards and will be back when we are ready for a o... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had numerous orders from these people and everything is excellent, timing, price, delivery notification and quality of packaging. I collected latest order due to cost of delivery and I was in area at... Se mer
Came across Fiximer by chance and wanted to redo our stairs. They were very helpful dispatch quickly and excellent communication. Checked our delivery when it arrived and we were so pleased with the... Se mer
Fantastic product, pretty easy website to use, although a bundle option suggesting items you might need would be helpful (as we’d missed a few things which held up our installation). However, the prod... Se mer
Företagsinformation
Skrivet av företaget
*Best quality oak stair parts, *Internal joinery components in oak, *Staircase renovation components, *Competitive prices, *Nationwide delivery, *Manufactured in UK, *Professional advice, Excellent customer service, DIY friendly.
Kontaktuppgifter
Unit 36 Leger Business Park, Churchill Road, DN1 2TF, Doncaster, Storbritannien
- 01302965390
- sales@fiximer.co.uk
- fiximer.co.uk
4,7
Utmärkt
864 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 11 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Top quality material
Top quality material. We had a problem with the delivery from FedEx but Fay at Fiximer sorted everything out for us. Customer service from Fiximer is top class
13 maj 2025
Svar från FIXIMER
Hi Nick, Thank you for your 5-star review and your kind words about Faye. She is a fantastic employee. I will pass on your comments. Regards Angie
A great company to deal with
A great company to deal with. Faye was brilliant , and keeping contact every step of the way. A very nice lady !!! Extremely helpful. Would recommend this company
14 maj 2025
Svar från FIXIMER
Hi Anna, thank you so much for your 5 star Review and your kind words about Faye, she is incredible. I will pass on your comments. Regards Angie
Svar från FIXIMER
Hi Victoria, thank you for your 5-star Review. It is very much appreciated. Kind Regards Angie
Great service and product
Great service and product. All came well packed and undamaged. Thanks
11 maj 2025
Svar från FIXIMER
Hi Doug, thank you so much for your 5-star review. We appreciate it. Regards Angie
Oak shelving
Beautiful oak product. Great service. Quick delivery. Would highly recommend.
10 maj 2025
Svar från FIXIMER
Hi Jason, Thank you so much for your 5-star review. We appreciate it. Regards Angie
Svar från FIXIMER
Hi Gareth, Thank you so much for your 5-star review. We appreciate it. Regards Angie
POOR EXPERIENCE
Let me start with delivery. I was told the items would be delivered on Tuesday, which worked well for us. However, we experienced multiple delays and were given unclear information about the status of the delivery. Despite numerous attempts to contact the delivery service, the items were delayed again. We understand that postage companies can experience delays during peak times, but this was not communicated to us. One issue was that the items couldn't fit in the lorry, then the next day, the van couldn't get to our house, which is hard to believe as it's a standard-size road and the driver on Friday managed fine, This was not communicated to us at the time but instead was used as excuses when questioned. The items finally arrived on Friday, but they were damaged. We are awaiting a response and will update this review accordingly.
9 maj 2025
Omdöme utan inbjudan
Svar från FIXIMER
Hi Jasmine, firstly, let me start by apologising on behalf of Fiximer and our courier company for the service and experience you have received. I understand how frustrating this must have been for you. This service is not up to our usual high standards. Please let me know if you need further help or experience further issues. I am happy to help.
Kind regards Angie
Quality and rushed an additional order…
Quality and rushed an additional order out when I needed an additional step
14 maj 2025
Svar från FIXIMER
Hi James, Thank you so much for your 5-star review. We appreciate it. Regards Angie
Great Experience
Great Experience
My order arrived in good time and well packed. The videos explaining how to do the stair work are both helpful and detailed.
1 maj 2025
Svar från FIXIMER
Hi Elliott, thank you so much for your 5-Star review. We appreciate it. Regards Angie
Not received order yet will write a…
Not received order yet will write a review when I receive my products, very helpful on phone a nice friendly service
28 april 2025
Svar från FIXIMER
Hi Andrew, did you receive your order, and was everything ok with it? Kind Regards Angie
Easy to order from website and prompt…
Easy to order from website and prompt delivery. But would have liked an email to say when delivery was expected rather than just turn up.
26 april 2025
Svar från FIXIMER
Hi Huw, thank you do much for your 5-star review. We appreciate it. Regards Angie
10/10
10/10. Excellent products, delivery was good and within their advertised timeframes for each of my orders I have placed with them. Customer service was brilliant, quick and effective at answering my queries. Would recommend to friends / family and will be returning in the future for any future products I require.
26 april 2025
Svar från FIXIMER
Hi Joss, thank you so much for your 5-Star Review. We appreciate it. Kind Regards Angie
Great service the women I spoke to in…
Great service the women I spoke to in sales was very helpful and quick delivery
23 april 2025
Product as described came in time frame…
Product as described came in time frame given.
24 april 2025
Svar från FIXIMER
Hi Selwyn, thank you for your 5-star review. Regards Angie
Great products and great company to…
Great products and great company to deal with. Helpful staff and swift dispatch
29 april 2025
Omdöme utan inbjudan
Professional and quick service
Professional and quick service. Very good contact.
24 april 2025
Omdöme utan inbjudan
Excellent service
Came fully protected in beautiful condition will do the job perfectly it’s just down to me now but the videos will help as they are very informative well done
17 april 2025
Svar från FIXIMER
Hi David, Thank you so much for your 5-star review. I am pleased you find our videos informative. It's great feedback Regards Angie
Detta är Trustpilot
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