Fantastic experience was made so much better that a courtesy car was dropped off and my car was collected from home. Fantastic service the repair has been done so well my car looks so much better now.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
From start to finish, this company have been brilliant, keeping me updated every week for 4 weeks Ive just collected my car and they have done a fantastic job on my vehicle. The staff are very frien... Se mer
Företaget har svarat
The front desk staff were very helpful and friendly. We were kept up to date on the progress of the repair which was good as it took slightly longer than we expected. Overall we were very happy with t... Se mer
Företaget har svarat
Second time this company has helped. First, fixing my car through a no fault accident. Secondly replacing my bulb for an mot failure. Which doesn't sound like a big job. But the quote I had at a... Se mer
Företaget har svarat
Företagsinformation
Om Fix Auto UK - Fix Auto Lichfield
Skrivet av företaget
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Skrivet av företaget
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Kontaktuppgifter
Crossfield Industrial Estate, WS13 6RJ, Lichfield, Staffordshire, Storbritannien
- 01543 263377
4,9
Utmärkt
212 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
fantastic job at keeping…
Amy did a fantastic job at keeping up-to-date with the repair progress and organising the return of our Car.
The repair from the garage was perfect.
27 februari 2022
Omdöme utan inbjudan
Exemplary service
I cannot speak highly enough of the service I received from Fix Auto, Lichfield, especially my main contact, Amy. Four other companies weren't interested in the repair but Amy took the job on and made sure we got best value for everything. Everyone I met was friendly and the job itself was immaculate. Communication was absolutely first class. Thank you Amy and Fix Auto.
26 februari 2022
Omdöme utan inbjudan
Excellent Service from start to finish
I was very impressed with the speed and quality of the repairs done to my car - you could not even see where it was damaged. Good communication and friendly too.
21 februari 2022
Omdöme utan inbjudan
FixAuto have been most helpful all…
FixAuto have been most helpful all through what became a very complicated claim and have bent over backwards to ensure my car was repaired expediently. Highly recommended!
15 februari 2022
Super service
Super service. really quick to respond and kept me informed of what would be happening when. Had a query when I picked up the car and they dealt with that really efficiently too.
31 januari 2022
Second time of using with good…
Second time of using with good experience both times.
Repairs carried out in good time and car returned clean. Courtesy car.
Staff friendly and helpful.
27 januari 2022
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Excellent car repair
Absolutely first class service from the team at Fix Auto, Lichfield and particularly Amy, my main contact. I was regularly contacted and kept up to date regarding parts ordering and the progress of work being carried out through to the return of my car. I would not hesitate to recommend Fix Auto. They certainly took the stress and hassle out of repairing my accident damaged car.
6 januari 2022
Omdöme utan inbjudan
Svar från Fix Auto UK - Fix Auto Lichfield
Hi Peter,
Thank you for the kind review, I'm pleased you are happy with your vehicle repairs. :)
Many Thanks
Amy
Very good service
Very good service, didn't request the car until all the parts were received and car was nicely cleaned before being handed back to me. Very happy with the result.
Thank you
4 januari 2022
Omdöme utan inbjudan
Excellent service from all the staff at…
Excellent service from all the staff at Fix auto - it was really good to deal with people who are polite, helpful and seem to want to give the customer an excellent experience. Plus a fantastic job on my car!
Thank you!
I would highly recommend you to anyone
30 december 2021
Excellent car repair
This is the first time I have heard of FixAuto and I am very pleased with the way they have carried out the repairs to my car. It was picked up on the Monday morning, Martin the person who collected my car was very polite and explained what was about to happen and he left me with a new curtesy car to use while mine was being repaired. My car was repaired and brought back to me on the Wednesday all work completed to a high standard and it had been valeted as part of their service to their customers. I would certainly recommend them to anyone in need of a repair to their car and I will certainly use them again
21 december 2021
Omdöme utan inbjudan
Svar från Fix Auto UK - Fix Auto Lichfield
Hi Malcolm Thank you for the kind review we are pleased you are satisfied with your repairs.
Thanks Amy
Amy was really helpful they did an…
Amy was really helpful they did an amazing job to fit me in before Christmas and I'm so happy with the repair and service would highly recommend!
17 december 2021
Omdöme utan inbjudan
Svar från Fix Auto UK - Fix Auto Lichfield
Hi Alex, You are most welcome :) hope you have a lovely Christmas
Thanks Amy
Great to deal with and made the whole…
Great to deal with and made the whole ordeal of being involved in an accident that little less painful
16 december 2021
Svar från Fix Auto UK - Fix Auto Lichfield
Hi Jason, Many thanks for the kind review. Hope you have a lovely Christmas :)
Amy
Shoddy paint prep
After being involved in an accident, my insurance company referred the vehicle to Fix Auto. They completed the repair work and it looked good. However, upon returning the vehicle, after my lease had ended, I have been charged just short of £200 because of the poor preparation work completed on the vehicle (as per BVRLA guidelines).
The report stated:
“The image provided with the inspection report shows there are preparation marks on the Front Bumper. This is highlighted by the zebra board in the first image. The lines of the zebra board are distorted which shows where the preparation marks are in the paintwork.”
I wish I’d opted for the other garage my insurance company suggested. A lot of money to shell out before Christmas.
Mr Branigan
3 december 2021
Omdöme utan inbjudan
Svar från Fix Auto UK - Fix Auto Lichfield
We are sorry to hear you have had an issue with the repairs we completed to your vehicle. The Front Bumper preparation marks identified by the lease company are most unusual when replacing the front bumper with a new part supplied from Suzuki. We would of been happy to assist with this issue, to see if the charges were warranted or not, but unfortunately we have received no notification from you.
Whilst your vehicle required extensive and complex repairs to the front and rear end, to avoid it from being a total loss, there should never be signs of previous repair and we take our quality of the upmost importance.
If you would like to forward us the supporting evidence from the lease company we would be more than willing to take a look for you.
Professional
Professional, speedy service to repair my car. It could not have been easier. High level of care and workmanship.
Thank you so much.
30 november 2021
Omdöme utan inbjudan
Svar från Fix Auto UK - Fix Auto Lichfield
Hi Jonathan, We are pleased you are happy with your vehicle repairs. Thank you for the review :)
Amy
Lovely staff
Lovely staff, speedy service and great quality work!
Made a stressful situation so much easier!
29 november 2021
Omdöme utan inbjudan
Svar från Fix Auto UK - Fix Auto Lichfield
Hi Lucy,
We are pleased you are happy with the repairs. Thank you for your review :)
Amy
Fantastic service at Lichfield branch…
Fantastic service at Lichfield branch all staff I dealt with were extremely friendly and helpful but in particular Amy went above and beyond to assist me with my repair. I would not hesitate to use them again and I would highly recommend.
24 november 2021
Svar från Fix Auto UK - Fix Auto Lichfield
Hi Sarah, So pleased we got the result we wanted to keep your pride and joy on the road. Thank you for the lovely review :)
Thanks
Amy
Excellent response to a mild error
16 november 2021
Omdöme utan inbjudan
Svar från Fix Auto UK - Fix Auto Lichfield
Thank you :)
Everything went great
Everything went great. From 1st call till dropping car back off. Very pleased.
12 november 2021
Svar från Fix Auto UK - Fix Auto Lichfield
Hi John,
We are pleased you experienced a good service start to finish. Thank you for the review.
Amy
Great service with regular updates on…
Great service with regular updates on progress of my repair thanks
4 november 2021
Svar från Fix Auto UK - Fix Auto Lichfield
Hi Rachel,
Thank you for the lovely review :)
Amy
Ben and Team - awesome
I was superbly dealt with by Ben and the Team during October. I have a Tesla Model 3 and they don't normally repair Tesla's but did a great job on repainting the rear bumper and fitting a replacement spoiler.
1 november 2021
Omdöme utan inbjudan
Svar från Fix Auto UK - Fix Auto Lichfield
Hi Paul, We are pleased you are happy with the repairs to your Tesla.
Many Thanks
Amy
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.