Right from the start, the communication was great. Regular updates while my vehicle was being repaired. My vehicle was collected and delivered back to my workplace 10 miles from my home address. Upon... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fix Auto did a great job on my bumper repair. The communication was great, we were kept up-to-date via email and text. The staff at Braintree and Colchester were helpful and friendly. We needed... Se mer
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The standard of repair work on my car was completed quickly and to a very high standard. It was also washed and valeted before being returned to me. The staff that I dealt with were courteous, polite... Se mer
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Really pleased with the work they have done on my car. Very friendly customer service, happy to answer any questions I had throughout the whole process. 10/10 recommend! ⭐️
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Företagsinformation
Skrivet av företaget
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Skrivet av företaget
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Kontaktuppgifter
East St, CM7 3JW, Braintree, Storbritannien
- 01376 312102
4,6
Utmärkt
138 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
Great service, easy to deal with . Standard of repair very good . Kept me updated on progress. All in all an excellent service .
25 februari 2026
Svar från Fix Auto UK - Fix Auto Braintree
Tony Regan,
We appreciate you taking the time to leave us such a positive review. We're so glad to hear you received great service and were kept updated.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
From start to finish Fix Auto handled…
From start to finish Fix Auto handled my work expertly, good communication throughout so I knew exactly what was happening. And the end result was perfect with great attention to detail. Very impressed.
23 februari 2026
Svar från Fix Auto UK - Fix Auto Braintree
Hello Andy Westacott,
We appreciate you taking the time to leave us a review. We're happy to hear that you were impressed with our team's communication and attention to detail, resulting in a perfect repair.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Insurance repair
The work was carried out satisfactorily.
The vehicle was able to be returned at a time to suit me.
19 februari 2026
Svar från Fix Auto UK - Fix Auto Braintree
Iain Hallifax,
We're happy to hear that the work met your expectations and that the return time was convenient for you. Thank you for your positive feedback!
Fix Auto UK
Svar från Fix Auto UK - Fix Auto Braintree
Hello Carolyn Lomax,
We are delighted you were happy with our service and found our staff friendly and helpful. Thank you for your positive feedback.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
The service was excellent
The service was excellent. Adam and Jackie kept me fully updated with progress and everyone I spoke to was really helpful and knowledgeable
13 februari 2026
Svar från Fix Auto UK - Fix Auto Braintree
Hi Martin Guest,
We're happy to hear that you received excellent service and were well-informed about the progress. Thank you for acknowledging our helpful and knowledgeable team, we will pass this onto the team.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Excellent honest company
Excellent honest company, service, and repair. When I came to collect my car I was informed a calibration wasn’t required in the end (I would never have known) and the bill was reduced accordingly. The car looked like new, immaculate finish and valeted too! Wouldn’t hesitate to recommend Fix Auto Braintree for accident repair. Thank you 😀
12 februari 2026
Omdöme utan inbjudan
Svar från Fix Auto UK - Fix Auto Braintree
Hi Nick,
We're happy to hear that you had such a positive experience with our honest service and repair work. It's great to know you were pleased that we reduced the bill accordingly and with how we restored your car. Thank you for recommending our services.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
An excellent job all round.
From the moment I was called to arrange collection of my vehicle, to the time I was recalled to collect it from the hire car company, the service that was provided was fantastic, in fact second to none. In what I thought was going to be a stressful situation turned out to be very easy.
The two ladies that I spoke to I believe were called Kim and Courtney, they were reassuring, polite and friendly.
My car arrived back as good as new & she even got a little wash as well. Smelling fresh.
Thank you so much for everything, something that wasn’t my fault wasn’t so bad in the long run.
4 februari 2026
Svar från Fix Auto UK - Fix Auto Braintree
Hi Sally,
We're happy to hear that the service we provided made a potentially difficult situation easy for you. We appreciate your kind words about our team's reassuring and friendly approach. It's great to know your car was returned to you in excellent condition. Thank you for your positive feedback. We will pass this onto the team.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Not the greatest
Hire girl was shocking
Our car Dropped back fixed - wasn’t fully fixed so had to go back
And in the boot of ours, they left a load of spare parts
9 februari 2026
Svar från Fix Auto UK - Fix Auto Braintree
Good morning Mr Evans,
We are really sorry to hear about your experience and the frustration it has caused.
The hire care you have received does not sound acceptable and we will look into this to see where we can improve this.
Prior to the return of your vehicle, it is our responsibility to ensure everything is correct with your vehicle. We will look into our Quality Control procedure and ensure all current and new staff understand our policies clearly.
If there is anything further you require please don't hesitate to reach out.
Kind Regards
Great service from start to finish
Great service from start to finish, delivered a courtesy car, took mine and returned it when repaired. Kept me informed the whole time.
23 januari 2026
Svar från Fix Auto UK - Fix Auto Braintree
Jane Smith,
We're happy to hear that you received great service from beginning to end, including the delivery of a courtesy car and updates throughout the repair process.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
Svar från Fix Auto UK - Fix Auto Braintree
Mr Lucas Smith,
We appreciate your five-star rating and are happy you were pleased with our superb repair and great communication.
Paul Shelton, Fix Auto Braintree
Svar från Fix Auto UK - Fix Auto Braintree
Jason Harden,
We're happy to hear that our communication was excellent and professional. Thank you for your feedback we will pass onto the team!
Paul Shelton, Fix Auto UK
Very professional service
Very professional service, they came and picked and delivered my car back. Checked repair excellent job, also car had been cleaned.
12 januari 2026
Svar från Fix Auto UK - Fix Auto Braintree
Lorraine Courtman,
We're happy to hear you received professional service with the collection and delivery of your car. It's great to know you were pleased with the repair and cleaning.
notificationscarsgroup@fixauto.co.uk, Fix Auto UK
The whole process was excellent.
The whole process was excellent.
All the staff members I had dealings with were extremely polite, professional, had a sense of humour and did exactly what they said they would.
All time scales were achieved or bettered.
The quality of the repair was first class and my vehicle was returned in "as new" condition.
I wouldn't hesitate in recommending Fix Auto UK
24 december 2025
Svar från Fix Auto UK - Fix Auto Braintree
Anthony Backler,
We appreciate you highlighting the politeness and professionalism of our team. We're happy to hear that the repair quality met your expectations and that you would recommend our services.
Fix Auto UK
Kept informed through out while my car…
Kept informed through out while my car was being repaired and made the whole process very easy and stress free
1 december 2025
Svar från Fix Auto UK - Fix Auto Braintree
We're happy to hear that you found the repair process easy and stress-free, and that we kept you informed. Thank you for your positive feedback.
Paul Shelton, Fix Auto UK
Brilliant
The insurance. The service was very good the work carried out was first class 👍
26 november 2025
Svar från Fix Auto UK - Fix Auto Braintree
Good Morning,
Thankyou for your kind words and 5 star review. We're glad you're happy with the service. We strive to provide the best possible experience, its feedback like yours which helps us grow and continue to help all our clients.
Kind Regards,
Fix Auto Braintree
Brilliant almost perfect
Fast, effective, responsive. Only thing stopping 5 stars was the courtesy car smelt like an ashtray.
27 november 2025
Svar från Fix Auto UK - Fix Auto Braintree
Good morning,
Thank you so much for your great review! We’re really pleased to hear that you found our service fast, effective, and responsive.
We’re sorry to hear about the smell in the courtesy car — that’s not the standard we expect, and we appreciate you bringing it to our attention. We’ll make sure this is addressed with our team so future vehicles are checked more thoroughly before handover.
Thanks again for your feedback, and we hope to earn that fifth star next time!
Kind regards
Fix Auto Braintree
It took 10 working days to fix a small…
It took 10 working days to fix a small scratch and even after that paint is missing between the bumber joints which I have explicitly showed before handing over the car. Any way I had to sign and take the car back as I can't again wait for 10 more days.
I have got the courtesy car which doesn't fit highways and I need to travel office 3 times a week.
I have to spend 25£ on fuel for 200 miles where as with my electric car it would have been just 4£.
Overall I am not satisfied.
27 november 2025
Svar från Fix Auto UK - Fix Auto Braintree
Good morning,
Thank you for your feedback, and we’re sorry to hear that you were left dissatisfied with your recent experience.
Regarding the repair timeline, we did encounter complications with the ADAS (Advanced Driver Assistance Systems) calibration, due to the vehicle being a new model, which unfortunately extended the time required to complete the work. We understand how frustrating delays can be, and we appreciate your patience while we ensured the vehicle was repaired safely and correctly.
As for the courtesy car, these are arranged through your insurance provider, who determines the category of vehicle supplied. We simply provide an A-class vehicle in line with those insurance terms. We understand it may not have met all your usual driving needs, and we apologise for any inconvenience caused.
If you would like us to review the remaining paint concern, please contact us directly and we’ll be happy to assist further.
Kind regards
Fix Auto Braintree
Very pleased with the service
Very pleased with the service, the repair was carried out quickly and efficiently.
7 november 2025
Svar från Fix Auto UK - Fix Auto Braintree
Good Morning,
Thank you for your kind words and 5 star review. We're pleased to hear you are happy with the repairs done and service provided.
I will pass to the rest of the team.
Kind Regards,
Fix Auto Braintree
Firt class service
Firt class service, prompt,very polite , and the important thing is ,the wopk is good .
14 november 2025
Svar från Fix Auto UK - Fix Auto Braintree
Good Morning,
Thank you for your kind words and 5 star review. We're pleased to hear you are happy with the repairs and service provided.
I will pass to the rest of the team.
Kind Regards,
Fix Auto Braintree
They were polite efficient…
They were polite efficient understanding and listened to you nothing was a problem great service thanks to everyone.
22 oktober 2025
Svar från Fix Auto UK - Fix Auto Braintree
Good Morning,
Thank you for taking the time to leave us a 5 star review. We're glad to hear you're happy with the repairs and service.
Kind Regards,
Fix Auto Braintree
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
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