An excellent quality product with a very informative and helpful website. One of the ways one can judge the quality of a company is how they perform when things go wrong. In this case both supplier... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
After trailing around all the usual places, looking for screws that no place stocked anymore. We found fixabolt on line… found what we needed, sent a message to check they had what we needed in sto... Se mer
A great customer focussed business. Keith & Court at Fixabolt were really helpful, Royal Mail lost my first package (despite being 48hr tracked), and I needed the non standard stainless steel nuts and... Se mer
Företaget har svarat
Normally would give five star rating but after being told delivery was on a certain day and therefore made arrangements to be on site the day after got a e mail from delivery company late on to say wo... Se mer
Företagsinformation
Skrivet av företaget
Fixabolt is a nuts and bolts supplier based in the UK. They offer a wide range of fasteners in stainless steel and high-grade zinc zinc-plated steel. The only fasteners supplier that helps you grow your business with small business online marketing advice and assistance. Available for all account holders. Free delivery on orders over £50 with express delivery options available.
Kontaktuppgifter
-, -, Newton Abbot, Storbritannien
- info@fixabolt.co.uk
- fixabolt.co.uk
4,8
Utmärkt
209 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Fixabolt
Thank you very much for taking the time to leave a kind review, Anthony. You didn't have to, and our small team appreciates it
Svar från Fixabolt
Thank you very much for taking the time to leave a kind review, Michael. It's appreciated by our small team
Order arrived promptly
Order arrived promptly - stainless nuts, bolts and washers exactly as ordered of good quality.
20 maj 2025
Svar från Fixabolt
Thank you very much for taking the time to leave a kind review, Jonathan. You didn't have to, and it's appreciated by our small team
Great customer service & prices
Best price I could find for stainless threaded rod and great customer service from a family run company.
23 maj 2025
Omdöme utan inbjudan
Svar från Fixabolt
Thank you very much for taking the time to leave a kind review, John. It really helps our growing business. Best wishes.
Svar från Fixabolt
Thank you very much for taking the time to leave a kind review, Ian. We know you didn't have to do that and it's appreciated.
Wide range of choice
Wide range of choice. Prompt packing and delivery.
A few too many emails after the purchase though and delivery a bit expensive for small quantities.
That said, I would definitely go back if I needed similar items.
2 maj 2025
Svar från Fixabolt
Thanks so much for your valuable feedback as well as the 5 stars. Our small team really appreciate it.
Regarding the delivery charge for under 1kg, we don’t do minimum pack sizes, so you can order exactly what you need, but that does mean we’re often packing one or two bolts by hand, which still takes time, labour and protective packaging. We never aim to make a profit on postage - we just try to cover our costs without hiding them in the product prices.
We’ll also take the feedback on our emails on board, although I can see that you have only received a single newsletter from us in the 2 months your review, so hopefully you've now had chance to see that we very rarely send salesy emails after updating your on your order etc.
With that said, I'm please it didn’t put you off too much, and we’d be glad to help next time you need anything. Best wishes
All ok and once again all ok!
24 april 2025
Svar från Fixabolt
Hi John, thank you for taking the time out of your day to leave your review. We're always looking to improve and provide exceptional service, so if if you'd like to contact us on sales@fixabolt.co.uk, we'd love to hear what we could do better next time
Svar från Fixabolt
Hi Tom, thank you for taking the time out of your day to leave your review - it's greatly appreciated
240mm stainless bolts with nuts
Items as described, delivered on time. Very pleased with Fixabolt’s service.
26 mars 2025
Svar från Fixabolt
Hi Terence, thank you for taking the time out of your day to leave your review - it's greatly appreciated
Great service and good quality bolts
14 april 2025
Svar från Fixabolt
Hi Stephen, thank you for taking the time out of your day to leave your review - it's greatly appreciated
Svar från Fixabolt
Thank you for taking the time out of your day to leave your review - it's greatly appreciated
The item I purchased is spot on great…
The item I purchased is spot on great price and delivery was outstanding well pleased with the service and will be using this company again very soon
2 april 2025
Svar från Fixabolt
Thank you for taking the time to leave a kind review, it really helps our growing business and is appreciated
Svar från Fixabolt
Thank you for taking the time to leave a kind review! We really appreciate it
Purchased stainless coach bolts and the…
Purchased stainless coach bolts and the product arrived promptly The quality and finish are very good. Already used and hopefully will provide many years of service in an external application.
26 mars 2025
Svar från Fixabolt
Hi Robert, thank you very much for taking the time to leave a kind review! Our small team really appreciate it
Great quality products delivered quickly
16 mars 2025
Svar från Fixabolt
Thanks for taking the time to leave your review, Clive. Pleased to hear that you were happy with the quality and delivery time. Best wishes
Svar från Fixabolt
Thank you for taking the time to leave a kind review, Ruth. Best wishes
It took almost a week from order to…
It took almost a week from order to arrival. I went for same day despatch. I was told it was arriving on Saturday, then notified it was arriving later Saturday. Eventually turned up on Monday. Had to buy elsewhere.
13 mars 2025
Svar från Fixabolt
Hi Jeremy, it was me who you spoke to on the phone who advised you that you had chosen 3-5 working day delivery, and I said that hoped the courier would still get your order to you on Saturday (2 working days after placing your order + 1 weekend day), although this was out of my control.
I have just checked the tracking information to see that your order arrived within 4 working days, even with the courier taking longer than we would expect.
With that said, I’m sorry that your order took longer to arrive than you had hoped for.
It wasn’t until you called chasing your order when it had already left us that we learned you needed express delivery, else we would have arranged this for you before dispatch.
I know that unfortunately we couldn’t exceed delivery expectations this time due to a courier delay, but please be assured that our dedicated team take our commitment to prompt deliveries very seriously and exceeding expectations is always our aim.
Best wishes
Svar från Fixabolt
Thank you for taking the time to leave your review, Gary. We're delighted that you have been pleased with our service. Best wishes
Did what they said 👍
28 februari 2025
Svar från Fixabolt
Thanks for taking the time to leave your review, David. I'm glad we could deliver on our promises! Best wishes
I ordered 4 items and 15mins later 2…
I ordered 4 items and 15mins later 2 more items. 2 separate postage charges ?? The bolts were very good. Roy. The extra charge was refunded. Sorry, didn't see .
26 februari 2025
Svar från Fixabolt
Hi Roy, your duplicate order was noticed by the packing team at the time of fulfilment and the difference was refunded to you on the day of your orders, 26/2. I have sent you an email to let you know in case you miss this reply. Best wishes
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