FitnessGenes Omdömen 

1 132
•
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Professional, caring staff that took the time to guide me through my report. The information that I have received from my report has helped me create a new workout program, and several lifestyle chan... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

After my mother was diagnosed with haemochromatosis later in life, I wanted to know early if I also had the condition, and how I could manage it. With long wait times for a DNA test through the NHS, I... Se mer

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Betygsatt 5 av 5 stjärnor

What a brilliant company. I have found the reports absolutely invaluable when trying to work out some recent health concerns. The insight is extremely useful and I love the tips and guidance provided.... Se mer

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Betygsatt 5 av 5 stjärnor

Best use of DNA. With a 23 and me account, you can upload your DNA and get amazing info and training programs. I have made tremendous progress after learning I had rare variants in endurance, lactate... Se mer

Företaget har svarat

Företagsinformation

  1. Fitness och näringslära

Skrivet av företaget

Welcome to the review page of the worlds #1 Fitness DNA Performance company. We specialize in getting you in the shape of your life, using our advanced laboratory techniques and team of PhD scientists to analyze your DNA from a simple saliva sample. No more guesswork, just actionable and sustainable results. We then provide you with personalized training and nutrition plans to accelerate your fitness.

FitnessGenes

Skrivet av företaget

Our commitment to Client Service
Client service and satisfaction is very important to us. Our Client Service team are UK based but work extended hours, providing our clients with quick, personal, and effective support. We think it's important that the entire team understands our clients' questions and support needs. That's why we don't outsource any aspect of Client Service, and the entire team respond to enquiries when their skills and experience are best suited to that enquiry. So, you might find your question being answered by the person that designed your plan, or researched the science that led to a recommendation you've asked about, or our CEO or COO if something hasn't quite gone to plan. We are very grateful to all of the clients that have sent us their thank you messages or provided honest feedback on the service we've provided. We will continue to go the extra mile - both in and out of the office!

Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(1 132)

12 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Very useful

The test result was ready in two weeks, the support team always responded to all my questions within 24 hours and I found the test very useful and reliable.

14 mars 2024
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Thank you for the fantastic review, Noemi. We're glad that our support team have been able to provide a high level of service - we'll be sure to pass on your thanks.

Best of luck with your recommended actions. Your next report will be with you within the next two weeks.

Betygsatt 5 av 5 stjärnor

Great Insight into Improving Fitness

Great Insight
Fitness Genes is an excellent tool to help you tailor your fitness regime to meet your goals. It is constantly updating and improving the information you get.

19 mars 2024
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Thank you for taking the time to review our service, Brenda. It's great to hear that you've been using your insights and actions to improve your fitness goals.

Keep it up and let us know if our team can help in any way!

Betygsatt 5 av 5 stjärnor

Like that they keep up with the science…

Like that they keep up with the science and periodically send me updates.

19 mars 2024
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Thank you for your review, William. We're glad that you're enjoying your ongoing reports and recommendations. More coming your way soon!

Betygsatt 5 av 5 stjärnor

This is an excellent way to create bespoke fitness plan for life.

This is an excellent way to create a bespoke fitness and dietary plan for life to maximise your physical and mental potential. I would recommend it for everyone. Customer service is good. The results are complex but they presented in a thoughtful way so that you see what is the significance of your variant, what action you should take but also gives you context and perspective of your unique genetic profile relative to everyone else.

29 januari 2024
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Thank you for your fantastic review and recommendation Christopher! We're delighted that you have found such value in your results and recommendations. We're be sure your comments with the customer service team too.

Best of luck with your recommended actions! Your next report will be with you in less than a week.

Betygsatt 3 av 5 stjärnor

Is ok

Is ok, doesn't tell me much things which are important. The advice it does give is just general advice you can see online.

12 mars 2024
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Hi Tom, thank you for taking the time to review our service. We're sorry to hear that you're not totally satisfied with our service.

If you would like additional support in locating your key insights and recommendations, do contact our in-house coaching team by emailing support@fitnessgenes.com. They're always very happy to help!

Betygsatt 5 av 5 stjärnor

Very detailed report with stacks of…

Very detailed report with stacks of information. Extremely helpful for training and diet. Would recommend to do the test.

31 januari 2024
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Thank you for the fantastic review and recommendation, Jay. We're glad that you have taken such value from from exercise and nutrition reports. Best of luck with your recommended actions.

Betygsatt 5 av 5 stjärnor

Proclivity to develop low density lipoproteins

FitnessGenes has been following up on what my DNA (37 gene variants) and lifestyle data in this instance revealed, with a combination of diet and lifestyle suggestions based on medical research papers. I have been following up my heart bypass in 1998 by informing myself about prevention. Nevertheless this comprehensive report typically provided new (to me) information eg about unfiltered v filtered coffee. The point is that the advice is properly explained. The hard technical part backing the advice is all done for you.

The reports are meticulously composed, tailored to the individual and, importantly, expose their reasoning.

21 februari 2024
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Thank you for your kind review, Philip. We're thrilled that you're enjoying your ongoing report releases and that they are providing valuable information. Your next report will be with you a week today (Mar 5th). Keep an eye on your inbox!

Betygsatt 5 av 5 stjärnor

In-depth information that's unique to you!

Lots of information available which can seem overwhelming at first but it's broken down into chunks and comes with suggestions of changes you can easily make to improve health and fitness. Every action is tailored to you and your genetics and is clearly explained.

20 februari 2024
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Thank you for you fantastic review Julie. We're glad that you have managed to locate the categories, reports and recommendations that are most important to you. Best of luck with your recommended actions!

Betygsatt 5 av 5 stjärnor

I am loving the new FitnessGenes platform

I did my report many years ago and recently got in touch with the customer service team to recover the report. I am so pleasantly surprised to see the new platform with all the various reports, tips and recommendations. It's so much easier to read, save recommended actions and important articles. It's a much better experience. I am now looking at the the new DNA tests as well because they look very interesting. Thank you so much!

11 februari 2024
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Thank you for you fantastic review, Adriana. It's great to hear that you are a long-term member and are finding additional value in the recent improvements we've made. We look forward to supporting you further over the coming months and years!

Betygsatt 5 av 5 stjärnor

Some interesting info

I heard about Fitness Genes through a trusted magazine and thought it would be interesting to get a unique perspective on my excercise rather than foods.
The results came quicker than I expected. Customer Service, when I contacted them were great.
I received a comprehensive report. Some of it was fairly generic and I knew already (benefits of ginger, green tea, ACV etc) and some was specific to me, like how my body could probably benefit from doing more weight reps than the usual.
I’m pleased to have done it. It has re-set my thinking around food and exercise which is just what I needed. I’m looking forward to seeing my workout plan.
Nadine B

26 januari 2024
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Hi Nadine, thank you for your fantastic review! We're thrilled that you are happy with your experience and that our customer service team were able to help when required. Best of luck with your recommended actions and genetic workout plan!

Betygsatt 5 av 5 stjärnor

Personal session helped understand the huge amounts of Information provided

I found the initial results really hard to absorb as the information is provided with lots of generic advice so it's hard to seperate useful information. I had a meeting with one of the staff and got help to understand the results. Alex pulled out some of the key reports and the session was informative. I had left a negative review previously but have updated this given the company offered a personalised session.

3 januari 2024
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Thank you for updating your review Kat, I'm glad that you found our call of use! Best of luck with your reports and recommended actions. Please get back in touch if you have any further questions that I can help with - Alex

Betygsatt 4 av 5 stjärnor

Constant updates about new findings as…

Constant updates about new findings as they develop their technology. This is really good and comes at no extra cost after the first evaluation of your DNA and means what you get is future proofed. Some of the insights are quite surprising and useful.

11 januari 2024
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Thank you for your review Andy, we're thrilled that you're enjoying your updates and still finding value in your results. Best of luck with your recommended actions!

Betygsatt 5 av 5 stjärnor

Great to see tailorised breakdowndown…

Great to see tailorised breakdowndown of genetic and lifestyle profiles.

1 januari 2024
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Thank you for your kind review Amrita! We're glad that you are satisfied with our service and look forward to providing you with more insights throughout 2024.

Betygsatt 5 av 5 stjärnor

Fitness Genes Provides an Excellent Product and Service.

I started with Fitness Genes in 2017, I haven't used them consistently since then, but my experience in 2017 was one of excellent customer service; emails were replied to promptly with clear and detailed responses. Fitness Genes is cutting edge company that I find particularly useful to get a full and wholistic scope of my body's dietary and exercise needs at the metabolic and genetic level. The initial cost of sending in a DNA sample can be pricey for some, however after that initial cost, Fitness Gene provides a lot of information without you having to purchase further packages, this keeps me coming back and builds trust. Overall I highly recommend this company, it was one of the first to offer this type of service, there may be more by now, but I find Fitness Gene continues to add and improve content, keeping them up to date and relevant.

10 januari 2024
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Thank you for your fantastic review and recommendations Anna! It's great to read how long you have been a member with us for. You can expect to continue receiving new reports and insights this year too. Best of luck with your actions!

Betygsatt 4 av 5 stjärnor

Better Me

Simple and welcome tips to incorporate into my daily routine for a more positive me. Useful personalised information in bitesize which is sent every few weeks which works for me!

9 januari 2024
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Thank you for taking the time to review our service Toulla. We're glad that you have found the actions easy to implement and follow. We look forward to supporting you further this year!

Betygsatt 5 av 5 stjärnor

Very detailed report

Very detailed report
Interesting reading and clearly laid out.
Looking. Forward to implementing some changes
Some of the results are as expected but some surprises and some that make me think ‘oh that’s why !’

9 januari 2024
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Thank you for your 5* review! We're glad that your reports have given you a better understanding of your personal biology, and have also providing some surprises!

Do reach out to our coaching team (support@fitnessgenes.com) if you have any queries that they can address.

Betygsatt 5 av 5 stjärnor

Great informative service

Great to have specific information and advice to help target training goals.
Dietary tips also help.

9 januari 2024
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Thank you for you kind review Rebecca! Best of luck with the progress towards your personal goals. Please let us know if we can provide any additional guidance or support.

Betygsatt 5 av 5 stjärnor

Really interesting insights

Really interesting insights, and I like that it keeps updating once you've paid the one-off fee.

9 januari 2024
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Thank you for your great review Kate, we're glad that your enjoying your report releases. Keep an eye out for more arriving within the next couple of weeks!

Betygsatt 5 av 5 stjärnor

Love this data

Love this data. Lots made sense putting my performance into context through DNA however, there are also lots that will alter future behavior in order to optimize. Great customer service as well.

1 januari 2024
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Thank you for your 5* review! We're glad that you have taken such value from your reports. We'll continue to add more insights and recommendations to your account throughout the year. More to come very soon!

Detta är Trustpilot

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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