My experience was great, the reformer came already assembled and all i had to do was a few little things. I would've given 5 stars but it took extremely long to get to me. Customer service was pretty... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The reformer arrived safely and was easy to set up. Had more issues accessing and enabling the app. Fortunately my queries were answered promptly and I am reviewing the classes on offer. Many thanks... Se mer
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I had an issue with my hand/feet strap which was not fitboutiques fault. I initially contacted the through their online contact form, with no response, but I'm always a bit wary of those anyway. I t... Se mer
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Very quick delivery and turnaround for the item to be sent, and it came well packaged and cared for. The reformer is absolutely beautiful and well made, the leather looks so beautiful, the padded stra... Se mer
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Företagsinformation
Skrivet av företaget
FitBoutique is a Melbourne-born brand redefining the home and studio fitness experience. Est. 2021. We specialise in professional-grade Reformer Pilates equipment and premium workout accessories, built for those who take their training seriously. Every piece of equipment we design is engineered for exceptional performance and built to last. We move with purpose, obsess over quality, and hold ourselves to a standard that shows in every product we put out. Quality, durability, and customer satisfaction drive everything we do. We are a fast-moving, creative brand with a strong aesthetic, a growing global community, and exciting expansion across Australia, the US, and beyond. We are just getting started. Stay tuned.
Kontaktuppgifter
Australien
- help@fitboutique.com
- fitboutique.com
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Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delivery was very quick
Delivery was very quick! Set up instructions were a little unclear but we worked it out. It may have helped to have a link to video instructions for those who prefer visual instructions. Reformer itself is amazing and sturdy. I have started the complimentary two month Pilates Project App access and happy with the intensity of the workouts. The team were also very responsive to some Enquiries I made initially after purchasing the reformer. Highly recommend Fit Boutique.

Svar från FitBoutique
Great support provided over the phone…
Great support provided over the phone and in writing.

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Excellent and prompt assistance
Excellent and prompt assistance, when needed.
The reformer was sent quickly and great follow-up. Can’t wait to start!
Thank you.

Svar från FitBoutique
hassle free
I found them to be easy to deal with, hassle free, prompt delivery, machine is of high quality

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Absolutely loved this product
Absolutely loved this product, I am totally obsessed and they have elevated my walking and at home Pilates era.
Super comfortable, easy to wear and great customer service!
Will be returning to fit boutique to buy again!

Svar från FitBoutique
Super good customer service very prompt…
Super good customer service very prompt with emails. Explained what I was getting. I wanted to delay my shipment as I was away on holidays so when I got back I could be home for pick up. They did that with no worries
Asked a question about my ropes for my Pilates machine and they sent me thicker ones without even asking and made it super simple.The box that the Pilates machine came in was super strong made out of wood so no way of getting it damaged. highly recommend.

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I recently purchased the Onyx Reformer…
I recently purchased the Onyx Reformer and the reformer is absolutely perfect and the customer service was absolutely fantastic. They are very responsive and went above and beyond. 100% recommend!

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onyx fold reformer
love my onyx reformer! it is high quality, sturdy and i am so happy with. exactly the same quality as doing an external class

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Fitboutique is the perfect choice
Everything about FitBoutique is amazing! The communication was clear every step of the way and extremely timely. The reformer is sturdy, quiet and beautiful. It was delivered within days of ordering and the follow up to a couple of questions I had after the delivery was just as prompt and helpful - special thanks to Ayrah! I couldn’t recommend the staff and product highly enough!

Svar från FitBoutique
Had a great experience with Fit…
Had a great experience with Fit Boutique.
Very quick replies with my questions on reformer recommendations.
Delivery was early and arrived in perfect condition due to great packing.
Would recommend to anyone.

Svar från FitBoutique
The Onyx fold reformer purchase review
The Onyx fold reformer was delivered exactly how it was presented on the website. Well packaged with easy to assemble instructions.
Buying online can have its risks but I can highly recommend that what is represented is exactly what you are going to get. Its sturdy design is easily comparable to the reformers in my local gym and it’s a wonderful way to get the same quality of workout equipment at home.
In addition, I was offered a free online workout membership to get my home routine started immediately - I am very happy with my Fit Boutique purchase and customer service support.

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Great quality reformer at such an…
Great quality reformer at such an incredible price, delivery was excellent and assembly was fairly straightforward (considering I’ve never used or assembled one before). Can’t wait to improve my fitness & health with my first reformer!!

Svar från FitBoutique
Great customer service
I had a really great experience purchasing my reformer from FitBoutique. Their customer service was excellent from start to finish — friendly, helpful, and quick to respond to any questions. Shipping was fast and the reformer arrived well packaged and protected, which gave me peace of mind.
The reformer itself was easy to set up with clear instructions, and it feels sturdy and high quality. It works smoothly and has been perfect for my workouts so far. Overall, the entire process was seamless and professional. I’m very happy with my purchase and would highly recommend FitBoutique to anyone looking for Pilates equipment.

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I'm really enjoying my new maple…
I'm really enjoying my new maple reformer! Easy to set up and works amazing. Looking forward to many more reformer sessions.
I had some trouble with the courier when waiting for my reformer and I followed up with Fitboutique and they were quick to assist and help with getting it to me!

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Simple no Fuss Buying Experience
Clear simple messaging to assist in deciding which model to purchase. Clean aesthetic design & unbelievable delivery time across Australia to WA in the week leading up to Christmas

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Sienna Reformer
Really pleased with my Sienna Reformer. Fitboutique were very helpful and responsive to deal with.

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Beautiful reformer and great customer…
Beautiful reformer and great customer service

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Had great prompt responses to all my…
Had great prompt responses to all my queries. Even though the delivery took a little longer than expected, the team kept me up to date and followed up with where my order was. Excellent customer service from FitBoutique.

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Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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