fisheandlilly.com Omdömen 

Really quick delivery. Great service! Would definitely buy from F&L again.

Beautiful bedside drawers, great quality solid wood.

Quick shipping, very well packaged to protect the furniture. Solid wood so mostly constructed just needed to add the legs.

The product I received is of good quality and looks as lovely as it does on the website.
Quick delivery too!

Both items were massively broken on arrival. Although the customer service representative did eventually sort out a return collection there was no sincere apology or reassurance that this was out of the ordinary. I should also point out that despite being in the middle of a chat conversation to sort the issue, I was cut off at 5pm when their chat facility closes. The chat itself took up a huge amount of time as they insisted on multiple photos of the item, the boxes, labels, the repacked items etc. Because of this we had to wait even longer for the courier to collect from our home as it was too late for a collection to happen before the weekend. We did not ask for replacement items and have bought elsewhere.

Do not order from this company! I ordered a table and chairs set almost a month ago and I am still waiting for the chairs. The table was eventually delivered this week after daily phone calls trying to get an update and being told different things each day. I have no idea when the chairs will be delivered as there is no clear time frame for this. I have paid a lot of money for this set and feel anxious that they may never arrive and it is a scam.

Thankyou for your amazing customer service Stephen. When my order went missing they sent a replacement with no issues I am so grateful and would highly recommend this company.

great customer service. I didn't like the product and they were very helpful and efficient in returning: communicating quickly, arranging a collection of the furniture, and processing a refund.

Excellent customer service - the side table I ordered was delivered within a couple of days and was great quality. Sadly the wood colour wasn't quite right with my existing furniture, F&L responded to my return request straight away and it was collected the next day. Very impressed, sad the table wasn't right but would definitely use them again

Great desk. Really well built, substantial and stylish. Also very well packed so no chance of damage in transit.

I love my new drawers. They came assembled and only the legs needed to be put on. They are sturdy and look great.

I am very happy with the small bedside tables that I bought. The delivery came the next day! They were ready assembled apart from screwing on the legs. The tables are beautiful so I would recommend buying from Fishe and Lilly.

Really really impressed. Bought two bedside tables that are excellent quality. They also arrived quickly in good packaging. Been searching for bedside tables I like for years and so happy I came across an advert for this company! Thank you :)

Excellent communication and lovely oak side tables. Very easy to assemble and look great in our guest bedroom.

I live in the Scottish Highlands and Islands and am used to horrific delivery charges or companies not delivering at all. I was so pleasantly surprised that Fishe and Lilly would delivery for free!! The bedside tables were an excellent price and gorgeous. They arrived quickly. I can't fault this company. I will be raving about them to everyone. When we find companies that deliver here we spread the word!

The table we ordered is good quality and very stylish. We are extremely happy with it. Very good value for money. It arrived very quickly and well packaged. I would definitely buy from this company again.

Poor product quality and even worse customer support - having ordered 4 bedside tables (x2 pairs) of Oak bedside tables - 1 table arrived damaged and all 4 were of dubious Oak quality … we have a house full of oak and nine that looked like these and both sets weee different to each other - we were disappointed with the quality but it got a whole lot worse when we requested return for refund which took a month of negotiations by email and telephone and eventually when a courier collection was agreed F&L failed to confirm it with the courier company and another 3 days dragged on - eventually the courier arrived had no information as to what he was collecting, for whom or how many items - hardly reassuring that our items would be delivered successfully- fortunately my husband intervened the courier and all 4 items were dispatched but we still had to chase for confirmation of their successful arrival at F&L and then we waited for confirmation of the refund which was acknowledged by email but cunningly without an exact £ refund so we weren’t surprised when we realised that £80 had been withheld from our outlay - more negotiations and eventually we have received some of that £80 returned - we won’t be buying again and we certainly won’t int be recommending- we were able to very successfully source our bedside tables in solid oak with another retailer for a lesser amount and their team could not have been more helpful - in fact a joy! No we won’t be using F&L again terrible all round! All in all from placing the order 11/7/25 to the final refund on 20/8/25 unacceptable!

Really good experience overall even though we didn't get all the furniture we wanted. We had an unfortunate issue with the courier but the customer service at F&L (Stephen) couldn't have been more helpful. We ended up not being able to keep the full set we wanted as the couriers wouldn't/couldn't get it upstairs but Stephen was really helpful at arranging a refund.

Ordered some dining chairs from Fishe & Lilly, which were beautiful but unfortunately didn’t end up fitting under my awkwardly-sized table. The customer service from the team was fantastic and they organised courier return of the items without any fuss. Based on the customer service alone, I would have no hesitations about shopping with Fishe & Lilly again.

Beautiful furniture and really speedy delivery in perfect condition

Quality furniture that looks great and for a reasonable price. We love the bedside tables, they fit perfectly in the space!