Very quick to get an appointment in the middle of the night. Dr Dudek was fantastic and was thorough in questioning, supporting me to examine my cat to give her more information. The advice and plan g... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Don't get me wrong, the vet was fine, so if this is a free service for you, use it! If you're looking to save on full price vet costs, this ends up being even more. As now we are paying the FV fee an... Se mer
Horrifically unreliable app. Part of my ManyPets policy. Trying to log in to make an out of hours vet appointment to be constantly told that it can’t find my policy details, so I’m trying to reset and... Se mer
Företaget har svarat
First time using The FirstVet app found it easy to set up we had an appointment within 30 minutes and the Vet called on time. The video call was excellent we was given great advice and our minds set a... Se mer
Företagsinformation
Skrivet av företaget
No need to rush off to the local vet – meet up with us online instead. You will get help and treatment and if you need it, a referral to the nearest veterinarian. Download the FirstVet app today to get started.
Kontaktuppgifter
Kensington Square 13, Saint James House, W8 5HD, London, England, Storbritannien
- +44 0333 303 4730
Har besvarat 57 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
First vet is great
First vet is great! It came with our pet insurance policy with Bought by Many. As first time dog parents, it’s very helpful do get access to a vet for our pooch. It’s a good first step before you actually have to take your ill dog to pet hospital.
Third time I have used FirstVet
Third time I have used FirstVet and constantly first class service. Responsive and kind vets. Thorough recap of call straight afterwards.
First time using the service and it was…
First time using the service and it was wondeful, lovely vet and advice/information given.
Brilliant as always
Great to see a vet in your own home…
Great to see a vet in your own home when you are worried. Amazing expereince
Fantastic service
Fantastic service. Very helpful, such a good idea.
The vet was very thorough and gave lots of advice
Prompt and Precise
After discovering our pet had ate a substantial amount of chocolate my first thought was to use the first vet service included in my insurance plan. The vet contacted us via video link which he gave us the advice necessary to proceed with the best course of action to make sure out pet was kept safe and healthy. Overall the process took around 20min and was incredibly easy to do. I couldn't recommend it enough.
Very helpful
Very thorough service
I had a great first experience with FirstVet. The vet I spoke with was so lovely and really helped reassure me that I wasn't going mad with my cat's symptoms. She sent a follow up email to my local vet as well, meaning that nothing will get missed. All around a really thorough service considering it's only via video call.
I was very impressed with the set up…
I was very impressed with the set up and execution with FirstVet
Top service
Appointment was made very quickly…
Appointment was made very quickly within half hour.. Very good advice and follow-up information emailed.
Excellent service
Excellent service. Appointment within 15 mins. Vet was really attentive and listened. gave great advice and showed real care for our dog
As first time dog owners the service…
As first time dog owners the service today was invaluable. Got an appointment with in 30 mins and the vet advised us what to do. This comes free with LV pet insurance so even better. thanks again from me and Rolo.
A brilliant service
A brilliant service. Easy to to and a quick response. Spoke with a lovely vet who put our minds at rest.
Incredible service
I’m yet to have a consultation with a Vet who isn’t passionate and caring. Their professional demeanour and understanding makes me feel confident in next steps and diagnosis
Extremely grateful and very professional
Fantastic service
Very quickly made an appointment when needed late at night and clear and helpful advice given from a friendly vet! Received a written report after the call and all info available in the app too. Will definitely be using again, this is a god send when needed out of usual vet office hours and you don't have to leave home!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







