I have had 2 buses not show up so far this school year and when I requested to speak with a manager, I kept getting the run around. I did get the fees refunded, but having to reschedule school field t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Able to easily book trips and my preferred driver with ease. It’s important to me that the children in my care are safely picked up and returned to their parents and my reliable driver from First Stud... Se mer
We rented a bus for our office Christmas Party and had a wonderful experience! Bus arrived on time. We had a friendly, responsible, and patient driver. Absolutely no complaints whatsoever!! Would... Se mer
Unfortunately, due to weather we had to cancel our trip. The good news was customer service was incredible. We made the decision 24 hours in advance, and because it was due to weather they gave us a f... Se mer
Företagsinformation
Om First Charter Bus Rental - Cincinnati
Skrivet av företaget
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Kontaktuppgifter
100 Hamilton Boulevard, 45215, Cincinnati, OH, USA
- 800-204-4362
4,5
Utmärkt
186 omdömen
Ber kunder att lämna omdömen
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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I heard from individual who accompanied…
I heard from individual who accompanied our students...
Excellent trip by bus; everything went very smoothly! Bravo!
Terri
13 januari 2020
Omdöme utan inbjudan
Svar från First Charter Bus Rental - Cincinnati
Thanks for your feedback and for your trust!
Bus arrived early
Bus arrived early, driver was more than courteous, bus was clean and warm.
11 december 2019
Omdöme utan inbjudan
Tina was so nice and accommodating
23 november 2019
Omdöme utan inbjudan
The drivers were on time and…
The drivers were on time and professional. I will use your company in the future.
20 november 2019
Omdöme utan inbjudan
Never going through First student again!
We confirmed a shuttle service through this company. The buses failed to show on time and failed to actually shuttle. There was only one trip of pick up to drop off, they never went back for our second group. The group they did manage to take to the venue, they took the longest way possible. A 15 minute drive turned into 45 minutes. We were late to the venue by an hour when I rented the venue by the hour. They also failed to show on time for our pick up from the venue to be brought back home. At this point we had our guests uber to the venue and back because the buses were so unreliable. I also received a lot of negative attitude from the bus driver herself after I tried to explain to her the liability issue she had placed on us and how unacceptable this experience was. She claimed I should have told her what to do when in reality I had paper work confirming my trip itinerary that she should have been provided from the company and followed without a reminder from me. Costumer service was way below par and our event was ruined based on the fact that half of our guests never made it to our event. I should not have to pay full price for this experience, I am already out an extreme amount of money. This service is not worth the pay!!!
18 november 2019
Omdöme utan inbjudan
Svar från First Charter Bus Rental - Cincinnati
I apologize for your experience and assure you this is not typical. My name is Nancy and I run the Charter Center in the Central US. Will you please call me at 866-514-8747? I want to understand more about your experience so I can work with you to make this situation right. Thanks, Nancy
My bus wasn’t at the requested time
The time i request for my bus was 11:30am and the bus showed up at 9:15. The quote confirmation they sent also had the 9:15am and was overlooked. I hope that I will not be charged extra for this!!!
18 november 2019
Omdöme utan inbjudan
Svar från First Charter Bus Rental - Cincinnati
I apologize for your experience and assure you this is not typical. My name is Nancy and I run the Charter Center responsible for the Central US. Will you please call me at 866-514-8747? I want to understand more so I can take corrective action and continue to earn your business. Thanks, Nancy
So pleased with the bus service
So pleased with the bus service. There was a a mishap where our driver got lost on her way to pick us up on Friday, but she was so kind to us and apologetic. It turned out to be no problem at all. We were so pleased with how well she took care of us. I believe her name was Mel and she was excellent!
16 november 2019
Omdöme utan inbjudan
Excellent!
Showed up on time for both pick up and drop off. The driver was very courteous and polite. Bus was clean and maintained. Would recommend them again.
7 november 2019
Omdöme utan inbjudan
It was a good drive
It was a good drive! The bus was clean, the driver was nice and the price was decent. Except the $100 fee just to bring alcohol, I can understand that if it was a longer drive but we didn’t have it for that long.
6 november 2019
Omdöme utan inbjudan
I really enjoyed the experience
I really enjoyed the experience. Pre planning was easy, driver was great. No complaints.
4 november 2019
Omdöme utan inbjudan
Ernie was great-very courteous and very…
Ernie was great-very courteous and very helpful the entire morning!
4 november 2019
Omdöme utan inbjudan
One bus was a little late
One bus was a little late. Otherwise, everything else was good.
28 oktober 2019
Omdöme utan inbjudan
Svar från First Charter Bus Rental - Cincinnati
Thanks for your feedback, we will look into this situation.
Wow NO
Will never use this bus consonant again! Hour and half late to the event for pick up. Said they had no buses for us the day of the event. Had to call on repeat to get some transportation. Would give no stars if I could. Only positive is that our bus driver apologized.
27 oktober 2019
Omdöme utan inbjudan
Svar från First Charter Bus Rental - Cincinnati
I apologize for your experience and assure you this is not typical. My name is Nancy and I run the Charter Center in the Central US. Will you please call me at 866-514-8747? I want to understand more about your experience so I can work with you to make this situation right. Thanks, Nancy
great experience!
Bus drivers were friendly, on time, and courteous. Would do again!
26 oktober 2019
Omdöme utan inbjudan
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