First, the FineAwards service team was responsive to my initial email requests in assisting what type of award would be a good fit for the logo idea I had in mind for my staff. Second, I had a l... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The process from start to finish was easy. Vincent worked with me to ensure everything was perfect before production. Production went smooth and the items were delivered quickly, and they look exactly... Se mer
Melissa was just such a big help with good ideas and the best advice. I appreciate her so much because I was just sure I was going to make a mistake and ruin the timeline or something. Melissa was res... Se mer
Derek was amazing. We shifted the design style of two of our three awards at the last second and were concerned we wouldn't receive the awards in time for our program. Thankfully, Derek got our proofs... Se mer
Företagsinformation
Om FineAwards.com
Skrivet av företaget
FineAwards.com is a prominent supplier of premium awards and trophies, catering to various corporate recognition needs. We are celebrated for their stunning crystal awards, which are the epitome of class and sophistication, perfect for high-level achievements and honors. Our glass awards are crafted with precision, offering a blend of durability and sleek design. With a particular emphasis on corporate awards, FineAwards.com provides businesses with a range of options to acknowledge the excellence of their teams and individuals. Our acrylic awards are sought after for their versatility and clear, contemporary look. Moreover, FineAwards.com is a favorite for their meticulously designed golf trophies, which are as prestigious as the game itself. Lastly, our Years of Service Awards stand as a testament to employee dedication, offering companies a way to celebrate loyalty and commitment. Each custom award from FineAwards.com is a symbol of recognition that inspires and rewards.
Service & Quality
Skrivet av företaget
- Best Price Guarantee
- You will always get the Highest Quality at the Best Price.
- Free Personalized Engraving
- Engrave custom awards and trophies for no extra cost.
- No Setup Fees
- We don't charge setups on any of our in stock awards. Your engraving is setup by our artists and you will see a proof for your approval before production at no additional costs.
- Free Shipping
- Delivered Safely and On Time. Free Shipping* on Orders over $250. See site for details.
110% Guarantee
Promises Delivered Every Step of the Way
We want to personally thank you for trusting FineAwards.com with your very important corporate recognition program. Our goal is to make this experience as easy as possible for you and we want to start by removing any concerns you may have faced in the past by personally extending our 110% Guarantee. We understand how important it is for your awards to arrive safely on time and accurately so this is what we want to do for you!
Kontaktuppgifter
250 North Dixie Highway #13, 33020, Hollywood
- (800) 343-3166
- customerservice@fineawards.com
- fineawards.com
4,6
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
Great awards. We had a problem with shipping (UPS lost the package and reported it delivered) and they replaced the entire order for me.
20 mars 2026
Jordan Plaque experience
Working with Derek to get everything correct was simple. Very user friendly website through the entire process. Final product looks amazing. Would recommend this company!!
16 mars 2026
I was very happy …
I was very happy with the level of support and attention I received and my award was delivered on time!
12 mars 2026
Beautiful product ... Outstanding Customer Service!
Beautiful product we have purchased multiple times. The customer service is outstanding.
Attention to detail is spot on.
Will continue to use their services as long as needed.
Highly recommend.
13 mars 2026
The award was just what I ordered and…
The award was just what I ordered and it came in timely. Very pleased with outcome.
13 mars 2026
Great Service- responsive team- and our…
Great Service- responsive team- and our account rep Jake is the best!
13 mars 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Don’t expect to see any words on clear trophies.
My crystal trophy order had barely visible lettering. It’s almost completely clear.
10 mars 2026
Svar från FineAwards.com
Thank you, Jeremy, for your feedback. Crystal awards are produced using a sandblasted etching process, which creates a refined, tone-on-clear look rather than a dark or filled engraving. This style is intentional and gives the award a subtle, elegant appearance.
For customers who prefer a higher-contrast look, we also offer Full Color Printed awards that produce a solid imprint. That said, our customer service team will be reaching out to review your order and make sure everything was produced correctly and to see how we can make this right for you.
Antique gold eagles
Aaron was extremely helpful with my order for the antique gold eagles as well as processing my request to order additional eagles for an award ceremony
10 mars 2026
Extremely disappointing customer service and lack of attention to detail
I am beyond disappointed with the experience I had during my recent order with Fine Awards. As an Executive Assistant who manages high-stakes projects, I chose to return to this company specifically because we were pleased with the quality of a previous award, despite that initial order having its own minor issues. I went into this process as a loyal customer looking to build a relationship, but I have never seen a company actively run the opposite direction from someone trying to give them repeat business.
After I requested a slight wording change following the first proof, the entire project entered a tailspin where each subsequent version was worse than the last. Over the course of five or six rounds of proofs, basic elements like logos suddenly disappeared and dates were repeatedly placed on the wrong lines, despite my explicit instructions and multiple attempts to be open and collaborative. I reached out to several different people on the team to get the project back on track, but my efforts were met with total indifference.
The lack of basic communication was the most jarring part of the experience. I requested a shipping address change multiple times through various channels, and not once was the request acknowledged or updated in their system. At no point did anyone on the staff apologize for the repeated oversights or the significant amount of extra work they created for me. It felt as though they were doing the bare minimum just to get the award out the door with no regard for the client’s experience or the accuracy of the final product. I will certainly be looking for a new vendor for our future recognition needs.
9 mars 2026
Svar från FineAwards.com
Thank you, Caroline, for your feedback and for returning to us after your previous order. We do appreciate repeat customers and the opportunity to continue working together.
To clarify the situation, this order involved a single award that went through the normal proofing process. During one proof revision the logo was temporarily removed due to a misunderstanding of the requested changes, but that was corrected as the proofs progressed. The entire proofing process still occurred within our standard two-day turnaround window.
Multiple revisions are a normal part of refining custom awards, and the final piece was produced according to the approved proof. That said, we regret that the process felt frustrating from your perspective. Clear communication is important to us, and we will review the interaction internally to see where expectations could have been better aligned.
We are glad you were happy with the quality of the previous award and appreciate the opportunity you gave us to work with you again.
Overall
Overall, the experience was professional and resulted in high quality results. But even though the Awards where high quality, and the boxes were adequate for presentation. The knifes (awards) were thrown into the boxes caused a couple of hours of work for me to organize them in a was presentable. Also, several of the boxes were damaged requiring me to hold them back as extras.
6 mars 2026
Plaque
Received the wrong plaque, was for another person at another company. After no response by email, I left a review and got an immediate response. They did make and ship the correct plaque, it was just not in time for the celebration. Mistakes happen, so I appreciate that they made it right.
5 mars 2026
Svar från FineAwards.com
Thank you for your feedback, Christina. We’re sorry you received the wrong plaque and understand the urgency with your upcoming event.
To clarify the timeline, your email with the photos was received by our customer service team at 4:49 PM, and the team began reviewing the issue right away so we could determine the correct resolution for the mis-shipment. The review you posted and the update indicating no response occurred within a very short window after that email was received.
These types of situations require a quick verification step so we can confirm what was sent and get the correct replacement moving as fast as possible. Our team is actively working on resolving the error and getting the correct plaque to you.
We appreciate you bringing the issue to our attention and are working to make it right as quickly as we can.
Easy to communicate with staff
Easy to communicate with staff. Easy to navigate. Outstanding results. We love it and will definitely be using them again and have passed on the information to my colleagues for future collaboration.
6 mars 2026
Everything went smoothly
Everything went smoothly, even the authorization of the work. The only comment was an error on my part. I didn't look at the size of the finished product on the website and thought this plaque would be 8-1/2 x 11 but it is 5 x 6. Looks nice though, thanks.
4 mars 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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