Fine & Country Omdömen 

1 016
•
TrustScore 4 av 5

3,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Maria handled the progression of our sale and was amazing from start to finish. Great communication, highly organised and very proactive service that made it easy and less stressful. I would definite... Se mer

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Betygsatt 5 av 5 stjärnor

From day one, Natalie, Chrissie and Heather on the Isle of Wight have been brilliant. Consistently giving open feedback after the large number of viewings they generated aswell as being honest without... Se mer

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Betygsatt 5 av 5 stjärnor

This is the fourth house we have sold and was unquestionably the best experience we have had. We chose Fine and Country by spreadsheeting the SSTC numbers for all the estate agents in our area and the... Se mer

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Betygsatt 1 av 5 stjärnor

They never answer phone or get back to messages. have been trying to get appointment to view a property they have on rightmove but all you get is an answering service who sai they will pass message... Se mer

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Företagsinformation

  1. Mäklare

Skrivet av företaget

A network of leading, independent estate agents, Fine & Country marries the unrivalled knowledge of local property experts with the technologies, market insight and marketing capabilities of a global brand. With representatives, in over 300 locations across the world, you know that wherever you find the Fine & Country name, you will be receiving the finest local service, upheld to the highest reputation.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 85 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(1 016)

70 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

A professional service

Fine and Country are by far the most professional estate agents I have ever used. Buying and selling a house is not easy and can be quite traumatic, so you really need a person with lots of experience and a calm manner who can pull all the elements together and make sure that things stay on course
Harriet Reid was exactly that person and also had a good team round her.
A proper estate agents, with skilled staff.

8 mars 2024
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Svar från Fine & Country

Thank you for taking the time to submit a review, we are pleased to hear that you had a positive experience with Harriet and the South Scotland office. We hope to work with you again in the future.

Betygsatt 5 av 5 stjärnor

Highly recommend the Diss office

We have had an excellent experience buying our new home with the Diss office, particularly Tania and Julie. They certainly went above and beyond in ensuring we exchanged contacts in particularly challenging circumstances and within tight deadlines. Thank you!

7 november 2024
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Svar från Fine & Country

Thank you for taking the time to submit a review, we are pleased to hear that you had a positive experience with the Diss team. We hope to work with you again in the future.

Betygsatt 5 av 5 stjärnor

Fine and Country gave a very good…

Sophie and Charlie Colmer say:
Fine and Country gave a very good service from start to finish. The staff were very helpful at all times. Especially Tania and Julie.

7 november 2024
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Svar från Fine & Country

Thank you for taking the time to submit a review, we are pleased to hear that you had a positive experience with the Tania and Julie. We hope to work with you again in the future.

Betygsatt 5 av 5 stjärnor

Outstanding *****

I recently had the pleasure of using Fine & Country Lincolnshire for the sale of my property, and the experience was exceptional from start to finish. From the first interaction, it was clear that they stand head and shoulders above others in the marketplace.

When Ben came to value my property, I was immediately impressed by his professionalism and complimentary nature. He provided reassurance about the marketing process, which was comforting as selling a property can often be a daunting experience. Ben's expertise and confidence in the market set a positive tone for the entire process.

Following the valuation, I was introduced to Caroline, who is quite possibly the best salesperson I have ever dealt with. Her efficiency, excellent communication skills, and friendly demeanor made the process smooth and stress-free. Caroline ensured that every viewing was booked efficiently, and each one showed up as scheduled.

Thanks to the dedication and expertise of the Fine & Country team, my property sold within a short timeframe despite the challenging market conditions. Their strategic approach and commitment to excellent service were key factors in this successful outcome.

I cannot thank the team at Fine & Country enough for their outstanding service. I wholeheartedly recommend them to anyone considering going to market. Their professionalism, efficiency, and friendliness make them a top choice for anyone looking to sell their property with confidence.

1 november 2024
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Svar från Fine & Country

Thank you for taking the time to review us. We're glad to hear of your positive experience with Ben and Caroline, and we hope we can work with you again.

Betygsatt 5 av 5 stjärnor

Outstanding service

Our experience with Fine and Country, Windermere has been outstanding, exceeding all of our high expectations.
 
From our first meeting, Matt's expertise in the Lake District property market was apparent. He took the time to ensure our property was accurately valued and strategically marketed, giving us complete confidence that we were in capable hands. His skill in managing multiple offers and securing the best possible outcome made a real difference.
 
The team at Fine and Country displayed remarkable professionalism and dedication. They were proactive, responsive, and kept us informed every step of the way. Calls and emails were answered promptly, viewings were expertly coordinated, and paperwork was handled swiftly. Their efficient approach resulted in multiple offers and a smooth, quick sale, all while minimising the stress on us.
 
Special thanks to Janet at the Ambleside office, who was our main contact after we accepted an offer. Her diligence and calm problem-solving skills were essential during the closing stages, especially when unexpected issues arose. Her commitment made a significant impact on the ease and success of the entire process.
 
Having dealt with many estate agents over the years, we feel incredibly fortunate to have chosen Fine and Country for this sale. Their commitment to our satisfaction and consistent hard work made this a uniquely positive experience. We would absolutely recommend Fine and Country, Windermere to anyone looking to sell their property; they truly go above and beyond.

3 november 2024
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Svar från Fine & Country

Thank you for taking the time to submit a review, we are pleased to hear that you had a positive experience with the Windermere team. We hope to work with you again in the future.

Betygsatt 5 av 5 stjärnor

Always responded very quickly and kept…

Always responded very quickly and kept us informed

1 november 2024
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Svar från Fine & Country

Thank you for taking the time to submit a review, we are pleased to hear that you had a positive experience with us and hope to work with you again.

Betygsatt 5 av 5 stjärnor

It was such a pleasure working with…

It was such a pleasure working with Linas and his company. Linas provided his assistance throught selling our house and went extra miles to make sure selling process goes smoothly and well within the time frame. I highly recommend Linas and his company and will definitely going to use his services as and when require.

Raj

1 februari 2024
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Svar från Fine & Country

Hi Raj, thank you for the review. It's great to hear of your positive experience with Linas and we hope to work with you again.

Betygsatt 5 av 5 stjärnor

Bought through F&C

We recently bought through F&C and the whole experience was made easier due to Marie, who has loads of experience and super comms skills. Marie was instrumental in keeping the sale going through, was always in contact with the key-players and helped keep the process on track. Thanks Marie, we’re loving our new home ! P

1 september 2024
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Svar från Fine & Country

Thank you for taking the time to submit a review, we are pleased to hear that you had a positive experience with Marie. We hope to work with you again in the future.

Betygsatt 5 av 5 stjärnor

We sold our house through Richard…

We sold our house through Richard Hughes from the Chester office of Fine & Country. From the very first meeting he exuded a calmness and professionalism. Due to dealing with someone from the Shrewsbury Fine & Country office for a purchase we wanted to make, the agent for which was totally useless, Richard asked whether we wanted a quick sale to meet the potential purchase and the sale price suggestion was considerably lower than we wanted to sell for. Undeterred, we were steered by Richard towards a sale in difficult times for our niche property and he secured a sale by first-class marketing and an excellent sales strategy relying on an open day. This master stroke negated the requirement for painful days upon days of cleaning and polishing, constraining us to only do this for the images and for the open day. F & C offered a consultation for staging the property through a partner company and the advice, included in the package, was invaluable in preparing the property for market.
Richard made himself available at every step of the way to guide us in what always appeared to be the right direction for us, not him.
All in, apart from the chap from Shrewsbury branch, a first-class experience and I would have no hesitation at all in recommending Richard Hughes to anyone thinking of selling their property.

11 oktober 2024
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Svar från Fine & Country

Hi Andy, thank you for you review. We are happy to hear that you had a positive experience with Richard. We hope you decide to work with Fine & Country in the future.

Betygsatt 1 av 5 stjärnor

Don’t use this company …

Asked for an evaluation and the person scheduled, who I understood to be the valuer, didn’t turn up. The lady who did stated that as my neighbours had sold for £255k and we didn’t have an extension we should market it for £250k. I pointed out that they bought 3 years ago and I have had a valuation for £325k since then. She advised that she was not the actual valuer and would go back to the office and discuss and call me back. Five days later and nothing!! No way has this place dropped £75k. It was almost as though a figure was plucked out of the air. Similar properties locally are all on for over £280k Shocking waste of my time

10 oktober 2024
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Svar från Fine & Country

Hi Lynne, we're so sorry you've had this experience. Could you please let us know the office name and the agent you were dealing with.

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, communication and professionalism was 😃👍. ( Buyer)

11 oktober 2024
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Svar från Fine & Country

Thank you for your review, we are so happy you had a great experience with Fine & Country. We hope you decide to work with us again.

Betygsatt 5 av 5 stjärnor

Very pleased with everyone at the Diss…

Very pleased with everyone at the Diss office. Very helpful and friendly. Mainly dealt with Tania and Sue Croft who were brilliant.
Also need to mention Chris Scott and Julie. No complaints at all.

15 oktober 2024
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Svar från Fine & Country

Hi Barbara, thank you for taking the time to submit a review, we are pleased to hear that you had a positive experience with everyone at the Diss office. We hope to work with you again in the future.

Betygsatt 1 av 5 stjärnor

Totally shocking on two accounts

Totally shocking on two accounts. Fine and Country gives a perception of quality.. grandure however unfortunately it seems like all you get is a sign and marketing like anyone else. I’ve emailed this company twice now asking firstly about a viewing. And secondly for more information.. nothing A name will not sell a property. Great customer interaction will. It will also ensure a further sale or a potential client for an alternative property. When you take your eye off why you started and what your vision snd mission statement is. You may as well not bother .. whoever looks after Machynlleth area

6 oktober 2024
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Svar från Fine & Country

Hi Dave, we are sorry to hear our service has not met your expectations or the high standards we pride ourselves on, I have requested information so we can get in touch and try and resolve this issue. Alternatively, please could you email complaints@hq.fineandcountry.com with the office that you dealt with so we can investigate this.
Kind regards

Betygsatt 1 av 5 stjärnor

Be warned of Colchester Branch

Please be warned about the Colchester branch. I signed the contract, but had a fourteen day cooling off period to exercise. I was ask to pay £360 upfront, no other agent asked for this. The branch compiled the property details using the previous details from when I purchased the property, so they were totally incorrect. No mention of all the £100,000 updating I had done. They then took photos which were unusable. Sunlight blocking the property, all family photos unobscured, mirror reflections, cupboard door handles sticking out at the side of shots. I could had done better myself with my iPhone. Withdrew from the contract after five days but they refuse to refund my money, so I have paid for horrific photos. Be warned!

8 oktober 2024
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Svar från Fine & Country

Hi Deborah, Thank you for taking the time to share your experience. We are sorry to hear that our service did not meet your expectations and we apologise for the inconvenience this has caused.

We take your feedback seriously and will investigate this matter.

Kind regards
Charlotte

Betygsatt 1 av 5 stjärnor

Should be held accountable

I don't know why this company has so many glowing reviews? The website is misleading and contains properties in London that are no longer available, because they don't maintain their website. Even their Barnes agent said don't bother calling because it's all AI robots answering the phones. I found them unhelpful and deceptive and I wouldn't recommend the west London part of the company.

3 oktober 2024
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Svar från Fine & Country

Hi Bob, we apologise that you feel as though you've had a negative experience with Fine & Country. We can assure you that our website is properly managed, it is common practice that 'Sold' properties remain on a site for a period after exchange. Please can you contact complaints@hq.fineandcountry.com with the name or details of the agent you spoke to in Barnes and we will look into this.

Betygsatt 5 av 5 stjärnor

Excellent and professional service from the Diss office

Wonderful service from the Diss, Norfolk branch. The team are friendly, helpful and professional. Property details were beautifully produced and marketing was excellent. Within a week we had a sale agreed at the asking price with the sale proceeding smoothly to completion. We couldn't have asked for a smoother, more stress free experience so thanks to all.

18 september 2024
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Svar från Fine & Country

Hi Kim, it's great to hear of your positive experience with out Diss office and hope to work with you again in the future.

Betygsatt 5 av 5 stjärnor

What a breath of fresh air!

After consistently appalling service from Brighton Estate Agents over the last 20 years, the experience of selling with Fine & Country has been just amazing. Dominique and team have been highly professional, engaged and communicative, ensuring not only that our home sale progressed but that the process up and down the chain kept moving to plan (A,B and then C, obviously).

22 augusti 2024
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Svar från Fine & Country

Hi there, thank you very much for taking the time to add a review, we are pleased to hear you had such a positive experience with us.

Betygsatt 5 av 5 stjärnor

Professional and caring

Very professional in every step of the process. Nigel always checked in to ensure everything was on track and always responded to any questions or queries we needed answering. Communication is key and Nigel demonstrated this remarkably. Thank you!

26 juli 2024
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Svar från Fine & Country

Hi Gill, thank you for taking the time to submit a review, we are pleased to hear that you had a positive experience with Nigel. We hope to work with you again in the future.

Betygsatt 5 av 5 stjärnor

Chrissie Taylor

We just completed on our house with the cowes office Isle of Wight .. Chrissie Taylor was our agent . It was a very stressful move which took longer than expected due to lots of unforeseen Circumstances with our buyers but we got there in the end.. Chrissie was amazing making sure every step of the way we where informed. she was kind and calm when we clearly sounded like we where losing the plot. We have moved many times but have never been more impressed buy an agents commitment and dedication.. A huge thank you to all at fine and country Cowes especially Chrissie .. let the fun begin as we are now hoping to build a house ..

12 september 2024
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Svar från Fine & Country

Hi Caroline, thank you very much for the glowing review, we are pleased to hear that you had a very positive experience with Fine & Country. We wish you the best of luck in building your new home!

Betygsatt 5 av 5 stjärnor

Very highly recommended

We recently purchased our property via Fine & Country, via the Harrow, Northwood & Pinner branch.

Linas at Fine & Country was absolutely brilliant to deal with in every aspect; personable, knowledgeable and a great mediator between ourselves and the seller. Highly recommended for a personalised offering, as Linas is very good at paying attention to the requirements & taste, of potential buyers and subsequently connect them with appropriate properties. Thank you for everything!

19 augusti 2024
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Svar från Fine & Country

Hi Hamid, we're pleased to hear that you had a very positive experience with us and thank you for taking the time to review. We hope to work with you again in the future and wish you the best in your new home.

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