Financial Support SystemsOmdömen 

Helped throughout the process and kept me updated straightforward and great to complete.

Very patient with me and understanding. I would recommend this to anyone. The completion certificate came quickly after.

In September/ October 2020 I was getting overwhelmed with the amount of debt I had. I was literally paying around £1,100 per month on Credit cards and that was just the interest along with usual household bills. I was looking up information about IVAs and came across FSS. From the initial first phone call the whole process was explained. During the last 5 yrs there have been no problems, the amount to pay back was calculated and taken from my bank each month. If I had any queries the agents were on hand to answer them. The yearly process of providing payslips and bank statements and expenditure details was pretty straightforward. I can't actually believe the 5 yrs have finished and would urge anyone in the same position I was in to consider taking out an IVA and using FSS

You were always very helpful and dealt with any queries I had promptly and efficiently.

They are very helpful and friendly I was so impressed with my bills and didn't know what to do they help me so much thank you so much ❤

Very helpful and informative. Smooth process. Would highly recommend

I have spent 5 years paying into my iva with fss. They have been brilliant from day 1. Always able to answer my questions whether by email or phone. Kept me informed of any changes and kept me fully updated at all times. I have now completed my iva and would highly recommend them. Fantastic company.

501613

Great company for all iva needs they were very flexible with myself letting me reduce my amount I was every few months

Always available to help ...
Very friendly and honest...

Great help, they made everything so easy

From the get go FSS had been great.

When I got in contact with them I was in a position where I didnt know how much credit had been taken out in my name by a previous partner and had started getting debt collectors turning up, even once letting my dog out who thankfully stayed local and was found quickly.

They were able to quickly summarise all of the debts and help with setting a payment plan. Once this was agreed with the creditors the communication was kept open, all questions answered and support was provided at every step.

I never felt overwhelmed or like I had to try hide anything as they always made sure my situation was comfortable and were genuinely there to help.

They made an incredibly stressful situation bearable and now that its over I cant thank them enough. These last few years have been the most stress free I can remember.

Thankyou all :)

Excellent company. First Class staff. Helpful in very way. This company is a life saver, literally.

Help me out big time

From start to finish they was fantastic and generally helped me through my struggles. I was sceptical at first but it was the best decision I've made and with the help of FSS

This review is genuine and not fake thumbs-up

No-one wants to enter into an IVA, but certain life circumstances, unfortunately force you to. I can honestly say, from start to finish FSS have been brilliant, very understanding and very polite, you're not spoken to in any rude manner at all. Remember, it's a long journey and FSS are there to help. You'll be surprised how quick the 5 years comes around, and here I am now with mine completed. A massive thank you to all those at FSS who assisted me through the last 5 years.

While this company have helped us massively in a time of need, they have made the process incredibly stressful throughout. We just finished our IVA today but the last 4 years have been incredibly overwhelming, specifically when dealing with FSS.

We paid off early and customer service teams don't seem to be informed on how to deal with these situations appropriately. Every time we mentioned it, we would get read some scripted response which dismissed us and said we still had until X date.

For our final payment, we had to ring up and verify because contrary to what we were told, there was no communication from FSS themselves. They gave us a smaller figure than our usual monthly amount and told us there was nothing else for us to do, only to continue to take the full amount any way.

When we called to chase this, the lady we spoke to had no idea of this call and instead informed us we had a 12 month extension!

There's a severe lack of internal communication which needs to be addressed. All it does is make an already stressfull experience even more so.

From the very start to the Final completion date, Financial Support Systems have been brilliant. Very helpful, Very knowledgeable and even showed genuine compassion and understanding when I was going through a mentally unstable period in my life.
Thank you FSS.
517636

FSS has changed my life
Taking out an IVA due to falling into debt.
FSS has taken the worry and stress of have to deal with the issue.so going forward now there is light at the end of the tunnel

Where very professional to my situation and answered any questions I had in a very difficult time

Good experience and everything explained well