Financial Support SystemsOmdömen 

Received great service over the years,friendly staff and happy to help.

I was going through a very distressing time brought about by chance in my circumstances outside my direct control and your company were sympathetic and able to arrange a structured plan to assist me. They were professional throughout, and I shall not hesitate to recommend your company. Thank you so much.

Really helped me out of a difficult financial situation. They guided me every step of the way and never made me feel embarrassed for the debt I had accumulated. Gave good advice on the phone and web on how to move forward. With the help I received me and my family are getting back onto our feet financially.

It was a very great experience throughout my IVA journey. The supervision and yearly review was well handled and everting went smoothly.

Very smooth experience, took away all the stress.

My experience with the financial support system surrounding my IVA has been incredibly stressful and, at times, deeply disappointing. Throughout the process there has been a noticeable lack of compassion and understanding towards the rising cost of living. Expenses continue to increase year on year, and during a national living crisis it has been extremely difficult to maintain the rigid expectations placed on me. There have been times where I have genuinely felt forced to choose between heating my home and eating properly, which no one in financial recovery should have to face.

Rather than feeling supported, the process has often felt inflexible and poorly managed. Communication has not always been clear, and there seems to be little recognition of how challenging it is to meet strict financial targets when everyday essentials are becoming more expensive.

To make matters worse, the final stage of my IVA has also been mishandled. Due to administrative errors on their side, I have been placed into a six-month extension that I neither needed nor requested. This has added unnecessary stress and frustration at what should have been the closing chapter of an already demanding journey.

An IVA is meant to help people rebuild and regain stability, but my experience has left me feeling unsupported and unheard. I hope future customers are treated with more empathy, better communication, and more competent administration than I have experienced.

Very friendly and helpful over the phone and emails, whenever I had a problem I could contact through email or phone and any issues were solved straight away.
When applying the process was done in a very friendly and helpful manner and was set up very quickly payments were all taken smoothly and on the date I asked for. Brilliant

Since joining l have found less stressful they are always there to answer any questions.l get updates and now my IVA has finished l am so happy

Thank-you all for always being there

Took a huge weight off my shoulders. Very easy company to work with

Made everything clear and helped me out of a bad situation

Hello this is been a great experience and a pleasure been working with you people..thx a lots for the support u been giving

I’ve recently just completed my IVA and a weight has been lifted, all thanks to these guys! 5 years ago I was drowning in debt (it wasn’t a lot but it was more than I could manage) These guys were a god send. They instantly put my mind at rest and helped me every step of the way. I was made redundant a few years ago and stated to panic as I didn’t have a regular wage coming in, these guys were so efficient and friendly and helped me as much as they could so I could still make affordable payments until I was back on my feet. I can’t recommend them enough. Every email and phone call has always been friendly, polite and helpful. Thank you so much!!

Good service throughout, helpful when ringing up to help with any problems.

Really great service, understanding

Very professional and excellent service from start to finish

Very helpful

This company is not interested in helping at all.
I made my last payment in November yet today I’m sent an email about car finance! I’ve never had car finance in my name and as the IVA is now finished why am I still getting this emails stating as I’m in an IVA they need me to sign this.
Since my husband died I’m suffering from PTSD and this constant pestering is making it worse.
I still have not had my completion certificate either.
Wish I’d not been sweet talked into this IVA it’s been a disaster from start to finish.