Don't agree with their policy of not towing your vehicle from home to through mechanics, if you were stranded and towed home 7 days prior.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Membership plan came with free Telehealth calls and this was such a fantastic option to have. Super quick, have used them a couple times and made me realize it was even a better option than the provid... Se mer
Företaget har svarat
5/5 Stars! Amazing roadside, towed me as many times as I needed when my car broke down due to alternator issues. Unlimited tows and always quick and super helpful, kind staff. Definitely will be recom... Se mer
Företaget har svarat
Some lady named Margaret made the process incredibly difficult. I've used this service for more than 5 years and have never encountered someone so rude and unhelpful. Definitely not going to be renewi... Se mer
Företagsinformation
Skrivet av företaget
FIMC is a trusted provider and servicer of membership plans that protect our customers from the most common expenses families encounter. In a perfect world, having a budget would be enough. But real life doesn’t work that way. Unexpected auto, home, family and healthcare events can happen at any time – and insurance doesn’t always cover the costs. Our benefits are designed for the moments when life gets all too real and you need someone to have your back. We’re a safety net that helps pay the expenses you didn’t plan on, so you can get on with the business of living. Whether it’s solutions for your home, auto, or pets we offer comprehensive benefits that can help save you money.
Kontaktuppgifter
P.O. Box 1299, 34236, Sarasota, USA
- 800-621-5287
- ServiceExperienceCenter@fimc.com
- fimc.com
3,7
Medel
272 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy claims submission and prompt turn…
Easy claims submission and prompt turn around. Thank you.
4 december 2023
Svar från FIMC
Adele, Thank you for your feedback! We’re thrilled to hear that you found the claims submission process easy and experienced a prompt turnaround. Your satisfaction is our top priority. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!
Svar från FIMC
Thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced. We take all reviews seriously and strive to provide accurate information and excellent service. Dear Ketonia, We regret any misinformation you received and encourage you to call us at 800-621-5287 so we can address and correct any inaccuracies. Additionally, we are sorry to hear about your interaction with our tow drivers. This is not the standard of service we aim to provide, and we will investigate this matter and take appropriate action to ensure it does not happen again. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to serve you better in the future.
Svar från FIMC
Shirley, Thank you for your fantastic feedback! We’re delighted to hear that you found our service great and our site easy to use. It’s wonderful to know that you received your payment in less than 3 weeks. Your satisfaction is our top priority. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!
The service is great and help comes quickly.
The service is always reliable and efficient. The speak politely and everything runs smoothly.
12 juni 2024
Svar från FIMC
TIna, Thank you for your wonderful feedback! We’re thrilled to hear that you find our service great, reliable, and efficient. It’s fantastic to know that help comes quickly and that our team speaks politely, ensuring everything runs smoothly. Your satisfaction is our top priority. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!
Svar från FIMC
Janae, Thank you for your feedback! We’re delighted to hear that you found the process simple and easy, and that you received prompt, fast service. Your satisfaction is our top priority. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!
Svar från FIMC
Debbie, Thank you for your feedback! We’re pleased to hear that you experienced a quick turnaround after your submission. Your satisfaction is our top priority. If there’s anything else you need or have any questions, please let us know. We’re here to help!
Svar från FIMC
Sigamone, Thank you for your wonderful feedback! We’re delighted to hear that you had an excellent experience and found our service provider very helpful and timely. Your satisfaction is our top priority. If there’s anything else you need or have any questions, please let us know. We’re here to help!
The experience was easy and fast.
21 augusti 2024
Svar från FIMC
David, Thank you for your feedback! We’re thrilled to hear that you found the experience easy and fast. Your satisfaction is our top priority. If there’s anything else you need or have any questions, please let us know. We’re here to help!
Svar från FIMC
Kashem, Thank you for your kind words! We’re thrilled to hear that you always find our service helpful. Your satisfaction is our top priority. If there’s anything else you need or have any questions, please let us know. We’re here to help!
Moments in Time
It's always good to know that when you call for help when you least expect it they are ready to help....when we called they were on point with getting the help that we needed....we appreciated the representative keeping in touch with us during the whole process....thank you very much ...
9 juli 2024
Svar från FIMC
Cherie, Thank you for sharing your experience! We’re delighted to hear that our team was ready to help when you needed it most and that they were on point with getting you the assistance required. It’s great to know that our representative kept in touch with you throughout the process. Your satisfaction is our top priority. If there’s anything else you need or have any questions, please let us know. We’re here to help!
Pink Hooker came within an hour
Pink Hooker came within an hour. Customer Service helped solve my situation.
28 augusti 2024
Svar från FIMC
Joy, Thank you for your feedback! We’re glad to hear that our service provider arrived within an hour and that our customer service team was able to help solve your situation. Your satisfaction is our top priority. If there’s anything else you need or have any questions, please let us know. We’re here to help!
Reimbursement
My towing was good i was in a ditch and tore up my front struts .the struts cost was high labor but I hope I get $250.00 back
Patricia Morgan
740-645-8981
5 augusti 2024
Svar från FIMC
Patricia, Thank you for sharing your experience. I’m glad to hear that the towing service was good, but I’m sorry to hear about the damage to your front struts and the high repair costs. We are showing that you filed the auto repair reimbursement claim, but it was missing documentation. Please contact the claims administrator at 877-354-3873 for the details. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help!
They lived up to what they…
They lived up to what they said...process was easy, quick and smooth. I have no complaints! They were wonderful!
16 augusti 2024
Svar från FIMC
Matika, Thank you so much for your positive feedback! We’re thrilled to hear that you found the process easy, quick, and smooth, and that you had a wonderful experience with us. Your satisfaction is our top priority. If you ever need any further assistance or have more questions, please don’t hesitate to reach out. We’re here to help!
They are very well at getting you the…
They are very well at getting you the help you need fast and they are very nice about it
29 januari 2024
Svar från FIMC
Gary, Thank you for your kind words! We’re happy to hear that you found our service fast and our team friendly. Your satisfaction is our priority, and we’re glad we could assist you effectively. If you have any more feedback or need further assistance, please don’t hesitate to reach out. We’re here to help
Svar från FIMC
Maryann, Thank you for your feedback! We’re glad to hear that you find our service reliable and dependable, with quick and easy responses on claims. Your satisfaction is our priority, and we’re here to assist you whenever you need. If you have any more comments or need further assistance, please don’t hesitate to reach out. We’re here to help!
Svar från FIMC
John, Thank you for your feedback! We’re glad to hear that you agree with the efforts made. If you have any more comments or need further assistance, please don’t hesitate to reach out. We’re here to help!
Fast assistance and I have help on the way! a sense of…
Fast assistance and I have a sense of security in case of emergency.. recent had two claims that help a lot. Lift service and reimbursement for repair. Thank you.
17 juni 2024
Svar från FIMC
Daniel, Thank you for sharing your experience! We’re glad to hear that you received fast assistance and feel a sense of security in case of emergencies. It’s great to know that our lift service and reimbursement for repair have been helpful to you. Your satisfaction is our priority. If you have any more feedback or need further assistance, please don’t hesitate to reach out. We’re here to help!
The delay was my fault I kept…
The delay was my fault I kept neglecting to sign the very bottom line. Once I did that they were very prompt with settling the transaction.
16 juli 2024
Svar från FIMC
Emily, Thank you for sharing your experience! It’s great to hear that once the paperwork was completed, the claim was settled promptly. We appreciate your understanding and are glad we could assist you efficiently. If you have any more feedback or need further assistance, please don’t hesitate to reach out. We’re here to help!
Svar från FIMC
Dear Martha, Thank you for sharing your experience! We’re glad to hear that you learned about what can be reimbursed and what cannot. If you have any further questions or need additional assistance, please don’t hesitate to reach out. We’re here to help!
Svar från FIMC
Debbie, Thank you for your feedback! We’re glad to hear that you found our service very helpful and timely. Your satisfaction is important to us. If you have any more comments or need further assistance, please don’t hesitate to reach out. We’re here to help!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.