Festoon Light Omdömen 

225
TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Festoon lighting for 365 days per year outside use - appears very solidly constructed with proper sprung contacts in the bulb holders and good seals around the led bulbs I purchased separately for the... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent lights with a rubber weather sealing gasket around each bulb. Add a plug in dimmer and you can set the level easily. The bulbs have also lasted extremely well. Good company, swift delivery... Se mer

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Betygsatt 5 av 5 stjärnor

Wanted to re-order 4 sets of lights. O add to our existing set. Spoke to the gentleman and explained I don’t have the boxes anymore. Gave a few details and hey presto he got the original order from ov... Se mer

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Betygsatt 5 av 5 stjärnor

In the run up to Chrismas, a set of our Festoon lights we had had for a couple of year suddenly failed. I contacted Festoon to ask for troubleshoot & spare part advise, the team went above & beyo... Se mer

Företaget har svarat

Företagsinformation

  1. Lampbutik
  2. Landskapsbelysningsdesigner
  3. Leverantör av glödlampor
  4. Utemöbler

Skrivet av företaget

Our mission is to provide high quality Festoon Lighting systems to brighten any event, business or home. Made in the North West of England, our fantastic range of indoor and outdoor lighting features our own brand of high quality made to measure festoon lighting, as well as easy to install connectable sets from market leading brands. Specialising in bespoke work, we pride ourselves on our customer service to ensure we can design a festoon lighting system that meets your exact requirements.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

225 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(225)

41 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

It even has wife appeal!

I decided to extend our lights and create a T so that one end went up a back path. The items were delivered very quickly and were installed in about 20 minutes. It’s perfect! It actually has wife appeal which is almost impossible.
Heartily recommend!

2 december 2025
Logotyp för Festoon Light

Svar från Festoon Light

Hi Kevin, Thank you so much for such a brilliant review! We’re delighted to hear that extending your festoon lights was so straightforward and that everything arrived quickly and was installed in no time. Haha, we’ll definitely take that as a win! 😄

Thank you for the recommendation, and if you ever decide to extend or change your setup again, we’re always happy to help. Josh

Betygsatt 5 av 5 stjärnor

Great service

Great service. They didn't have what I originally ordered, but Josh was quick to email with recommended alternatives which I was more than happy with. Delivery was quick too. Would use this company again.

24 november 2025
Logotyp för Festoon Light

Svar från Festoon Light

Thank you so much, Nikki, for your lovely review! We’re really pleased to hear that we were able to quickly suggest suitable alternatives and that you were happy with the outcome. It’s great to know delivery was quick, too.

We really appreciate your support and would be delighted to help again in the future.

Betygsatt 5 av 5 stjärnor

Excellent set of lights

Excellent set of lights. Really great quality. Very happy. Also very helpful information given promptly when I contacted customer service.

24 november 2025
Logotyp för Festoon Light

Svar från Festoon Light

Thank you so much, Jenny, for your kind words! We’re delighted to hear you’re happy with your lights and that the quality stood out. It’s also great to know our team could provide helpful and prompt information when you reached out. We really pride ourselves on personal service.

We truly appreciate your support!
Josh

Betygsatt 5 av 5 stjärnor

Very pleased with our Festoon Lights

Very pleased with our Festoon Lights. Our communications with this company were also excellent. Thank you

3 september 2025
Logotyp för Festoon Light

Svar från Festoon Light

Thank you so much for your kind words! We’re delighted to hear you’re happy with your festoon lights and that your experience with our team was a positive one. It means a lot to us. If you ever need anything in the future, we’re always here to help - Josh

Betygsatt 5 av 5 stjärnor

Great work. Keep it going.

Over the last three transactions I have made with Festoon I feel that their service is second to none. With all questions answered in great detail I could not ask for more.

They do have more items they sell so if you are looking for differing fitments of bulbs that are not shown on the website, just ask and they will accommodate.

Now to the products.
All items I have received have been the best of quality, safely packaged although thrown into a box and sent but otherwise good.

Festoon do have some innovation to work through on their products.

I have all the Connect 365+ and the remote dimmer which is great but when the bulbs are dimmed they ever so slightly pulse instead of steady on but otherwise great.

5 november 2025
Logotyp för Festoon Light

Svar från Festoon Light

Hi Gavin, Thank you incredibly for your kind words. We are grateful for them, but most importantly, we are pleased that you receive the service and products you require.

We will certainly take your advice on board as we strive to improve our products. Thank you! Josh

Betygsatt 5 av 5 stjärnor

Great product

Great product
Fast delivery

5 november 2025
Logotyp för Festoon Light

Svar från Festoon Light

Thanks so much for the review — we appreciate you taking the time to review our products and services. Josh

Betygsatt 5 av 5 stjärnor

Great quality

Great quality - thick rubber cable and rubber waterproof holders and good plug. UK manufactured too. Light years ahead of the cheap Chinese rubbish sold on Amazon will work out much cheaper over a 3 - 5 yr view - prob last for 20 yrs.

4 november 2025
Logotyp för Festoon Light

Svar från Festoon Light

Thank you so much for taking the time to share such a detailed review, Paul. We really appreciate it! We’re thrilled to hear that the quality, durability, and UK manufacturing stood out to you. That’s exactly what we’re aiming to achieve: long-lasting products that offer real value over time, rather than disposable alternatives.

If you ever need anything or have questions in the future, we’re always here to help. Enjoy your lights! Josh

Betygsatt 5 av 5 stjärnor

Best service ever as always

Best service ever as always

3 november 2025
Logotyp för Festoon Light

Svar från Festoon Light

Thank you so much for your kind words, Klaudia! We’re delighted to hear you’ve had another great experience with us. Your continued support means a lot, and we’re always here if you need anything - Josh

Betygsatt 5 av 5 stjärnor

Quick delivery

Quick delivery, well packaged and great quality product.

3 november 2025
Logotyp för Festoon Light

Svar från Festoon Light

Thank you for the great review! We’re really pleased to hear your delivery was quick and that you're happy with the packaging and product quality. If you need anything in the future, we’re always here to help - Josh

Betygsatt 5 av 5 stjärnor
Logotyp för Festoon Light

Svar från Festoon Light

Thank you so much for your review! We’re really happy to hear you had a great lighting experience. If you need anything else, please give us a shout - Josh

Betygsatt 5 av 5 stjärnor

Amazing service

Amazing service, next day delivery, small problem with bulbs which they replaced the next day. Excellent quality lights too

30 oktober 2025
Logotyp för Festoon Light

Svar från Festoon Light

Thank you so much for your lovely review! We’re delighted to hear you’re happy with the quality of the lights and the fast delivery. We’re also glad we could sort the bulb issue quickly for you — great service and reliable products are exactly what we aim for. Josh

Betygsatt 5 av 5 stjärnor

Wanted to re-order 4 sets of lights

Wanted to re-order 4 sets of lights. O add to our existing set. Spoke to the gentleman and explained I don’t have the boxes anymore. Gave a few details and hey presto he got the original order from over a year ago. Brilliant service and we received them 2 days later. Fantastic customer service and company.

22 oktober 2025
Logotyp för Festoon Light

Svar från Festoon Light

Thank you so much for your wonderful review — it honestly made our day! We're really happy we could track down your original order and make re-ordering easy for you. It’s always lovely hearing from returning customers, and we’re delighted your new lights arrived safely and quickly.

Thanks again for choosing us — and for coming back! If you ever need anything else, just give us a shout.

Betygsatt 5 av 5 stjärnor

I recently bought a set of 365 festoon…

I recently bought a set of 365 festoon lights from this company and they arrived super quickly (the next day).
The quality of the product was superb the best I have had,no doubt about that.

The bulbs I ordered were brighter than I wanted and I was not sure which alternative would be the right choice.

I therefore called the company and spoke to a gentleman called Josh who was incredibly helpful, it would be remiss of me not to mention this.

Josh gave super advice and what he suggested to do worked brilliantly.

I would recommend this company to friends and family and shall most definitely use again.

14 oktober 2025
Logotyp för Festoon Light

Svar från Festoon Light

Thank you, Richard, for your kind words about using Festoon Light. What is most important for us is that you get the display that you have been hoping for. We are glad we were able to achieve that with you.

We appreciate you taking the time to review our service and products. If you need any help in the future, please do not hesitate to reach out. We would be more than happy to help

Josh

Betygsatt 4 av 5 stjärnor

Good products and delivery times

Good products and delivery times. Slight issues re the ordering process, but customer services resolved very efficiently and the correct order arrived. Would recommend. (And you can actually talk to someone!)…

13 oktober 2025
Logotyp för Festoon Light

Svar från Festoon Light

Thank you, David, for taking the time to review your experience with us. We are very glad we could rectify the mistake that we made in packing your first order.

We are always on hand to help where we can, and we appreciate you noting that. We are glad that you are happy with the product and delivery times. If you need any help in the future, please reach out!

Betygsatt 5 av 5 stjärnor

Buying fairies & festoons made easy!

They made buying fairies and festoons easy. They were helpful and responsive as I needed advice about what to buy and how to fit them. We have exactly what we need now and this was achieved with their help. Product quality is excellent. A very positive online / offline buying experience!

25 september 2025
Logotyp för Festoon Light

Svar från Festoon Light

Hi Michael, thank you very much for your kind words. We always try to help in any way that we can, and we appreciate your efforts in helping us understand the kind of installation that you need. After many phone calls, we are over the moon that you have the installation you desired.

If you ever need anything in the future, please dont hesitate to reach out. We would be more than happy to help

Josh

Betygsatt 5 av 5 stjärnor

Great product

Great product. Excellent quality. Top level customer service!

8 september 2025
Logotyp för Festoon Light

Svar från Festoon Light

Thank you, Matthew. Your kind words mean a lot to us! We are very happy that you like your lights

Betygsatt 5 av 5 stjärnor

Garden is ready for winter.

Fast delivery as usual from Festoon, I already had 3 strings running up the garden, this new one joins them to wrap around the workshop I built last month and enhance the lighting for winter :D

4 september 2025
Logotyp för Festoon Light

Svar från Festoon Light

Hi Adrian, thank you for taking the time to leave a review. We appreciate you using our products for your garden. That is exactly what the Connect365 range is built for: to withstand the ever-changing British weather!

Betygsatt 5 av 5 stjärnor

Great product.

Great product.
Fast delivery. Well packed.

21 juli 2025
Logotyp för Festoon Light

Svar från Festoon Light

Thank you for your review and kind words about our Connect365 fairy lights. If you need anything else, please let us know. We would be more than happy to help! Josh

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