Female Friendly Finance Omdömen 

488
TrustScore 5 av 5

5,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I honestly can't recommend Chris and the team at Female Friendly Finance enough. From the very beginning, Chris was incredibly patient, professional, and supportive. We spent two days looking at... Se mer

Betygsatt 5 av 5 stjärnor

Well what can i say Chris has been a delight throughout the whole process. I have been very fussy on what car i wanted but Chris kept going! There was times i wanted to give up but Chris gave positiv... Se mer

Betygsatt 5 av 5 stjärnor

My Search Advisor was a Danielle who couldn’t have done anymore for me. At all times she was friendly, professional & understanding. Danielle gave excellent customer service at all times. I had dealin... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Ive had the pleasure of working with Simon who did everything possible and more to help me find my dream car!! Even contacting and responding to my messages outside of working hours!!! He found me su... Se mer

Företaget har svarat

Företagsinformation

  1. Billån och finansiering
  2. BMW-återförsäljare
  3. Finansdepartementet
  4. Finansmäklare
  5. Mercedes Benz-återförsäljare
  6. Återförsäljare av motorfordon

Skrivet av företaget

We are a broker with a difference. We run a comparison to find you the best deals available. A team of female customer service members who will deal with your application from start to finish for those who prefer to deal with females in a male dominated industry. We focus on customer service as a top priority. Our sales team are some of the best in the country. We work with over 30 plus lenders. We are experts in our sector. With us you are giving yourself the best chance of getting approved and purchasing your new vehicle. We have access to thousands of vehicles via our group stock of dealers and suppliers. This will give you piece of mind that whatever car you desire we have the availability of 99% of vehicles.


Kontaktuppgifter

5,0

Utmärkt

TrustScore 5 av 5

488 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

5,0

Alla omdömen

(488)

109 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Used these twice now

Used these twice now. Recently worked with Barry to purchase my new car and helped me with my then current car. Really happy with my service would definitely recommend!

12 mars 2025
Omdöme utan inbjudan
Logotyp för Female Friendly Finance

Svar från Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Betygsatt 5 av 5 stjärnor

Gill is amazing!!

I can't thank Gill enough for her incredible help in getting my car finance sorted and helping me find my dream car! She truly listened to my preferences, was so patient throughout the process, and never made me feel pressured. Her knowledge and support made everything so smooth and enjoyable. If you're looking for someone who genuinely cares and goes the extra mile, I highly recommend her. Thank you so much, Gill, you're amazing!

7 mars 2025
Omdöme utan inbjudan
Logotyp för Female Friendly Finance

Svar från Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Betygsatt 5 av 5 stjärnor

Great experience

Very happy with the service provided, John was helpful and knowledgable and knew exactly what to look for based on what I wanted, any questions I asked for were answered swiftly, great aftercare with the team too, I would recommend, had no issues at all.

28 februari 2025
Omdöme utan inbjudan
Logotyp för Female Friendly Finance

Svar från Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Betygsatt 5 av 5 stjärnor

Im very pleased and happy with the…

Im very pleased and happy with the experience of using FFF. They were so helpful in finding a car for my needs. It was so much easier using whatsapp as communication between myself and them. I spoke with Gill to begin with as a warm welcome with them, and then Barry was amazing at finding the right car and setting everything up for me. I would definitely recommend these lovely people for sure.

27 februari 2025
Omdöme utan inbjudan
Logotyp för Female Friendly Finance

Svar från Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Betygsatt 2 av 5 stjärnor

Unhelpful/Unresolved and most of all not female friendly”

I’m reviewing this company after just under three months of using the car they sourced for me. I always feel it’s important to give a balanced view…
Pro’s are it’s convenient and can be quick using their WhatsApp communication to buy a car, they also do their utmost to source finance for you no matter your credit rating. Even late at night and on weekends.

Cons - Which far outweigh the convenience of a third party company sourcing your car in my experience…
I really wasn’t ever sure of who I was dealing with in terms of human interaction, I’m also now stuck with a car that has multiple issues and the only communication is through Whattsapp. They haven’t called me, or responded formally to my email.
I would warn anyone to be mindful that you’ll need to sign your finance agreement before you pick up your car or even test drive it. For example I didn’t realise my car would have particularly noisy indicators until I picked the car up. When I picked the car up the dealership also found their communications with FFF to be less than professional- one line emails for example and slow replies.
The location could be a good hour or even many hours away from your own location. So if repairs are needed expect the dealership that female friendly finance use to make you go back to them; even though the finance company they used told me female friendly finance would sort it so a local garage closer to me could fix the problems. Female Friendly Finance did not offer to assist or ensure I’m not spending my own cash to get said repairs done. The most that was offered was a courtesy car. That didn’t help me getting to the dealership in the first place though and would have involved me paying the fuel there and back and childcare costs as there was no guarantee of the car being repaired within the time frame of school pick up.
Customer service, originally helpful and happy to search and search for a suitable car. However the minute you raise an issue it’s put back on you as the customer and pointed out that you signed documentation.
They don’t go beyond what is basic in terms of after sales support, they are argumentative and need chasing up for responses.
I’m now left to sort out a faulty car that I bought through this company less than three months ago. All at my own cost as I can’t travel to the dealership that they sourced for me to purchase the car from. It’s interesting that they call themselves “Female Friendly” given they’re happy for a single mother to foot childcare costs, extensive fuel costs just to get a car repaired that they sourced.
Be prepared to be told repeatedly that you signed paperwork and for no accountability to be taken from this company in terms of actual tangible help. I really regret using this company as I’m now left with a faulty car after less than three months of signing the agreement with them, and with another 57 months worths of
payments to make. I would really recommend avoiding them at all costs. No doubt you’ll see a contentious reply to this review, which I would consider a huge red flag in and of itself.

26 februari 2025
Omdöme utan inbjudan
Logotyp för Female Friendly Finance

Svar från Female Friendly Finance

Thank you for your review Stephanie. So sorry you feel you have not received the service you expected. Just to clarify when we initially made contact with you as you rightly mentioned, part of our service we provide is to reach out to all of our customers regardless whether out of hours or including weekends and days off. This service is beyond what any other company would offer hence our reputation and hard work from our search advisors inc helping to source our customers a vehicle should they wish which is a totally free service we offer. You mentioned you had no contact with us other than whatsapp however, we conducted a full very detailed recorded handover call before you picked the vehicle up with Hanna and also continuous exchanges via email, text and whatsapp. During the call made to you we went through thorough information concerning data protection, circumstances, the dealership you purchased the vehicle from, detailed information concerning lender, apr and also we made it clear concerning carrying a full inspection on the vehicle before you drove away and dealer paid. Any issues we asked that you let us know which you have and we responded immediately and consistently inc out of hours to get resolved. You also received emails and text messages from us throughout the process with our full contact information on. Your search advisor has also kept you updated at all times and responded straight away liaising BOTH with yourself and the dealership who have been extremely helpful with us and the dealership have been more than happy with our service. As you are aware you purchased the vehicle directly from the dealership and with any dealership within the first 6 months they do have an obligation to repair the vehicle should it be proven the issue was present at point of sale which I believe they are trying to resolve with you. We did speak to the dealership and they are more than happy to fix any issues which I believe they are trying to assist you with and we will again speak to them again concerning the information provided in your review. We have worked with your dealership multiple times and never received a complaint so confident they will help. Unfortunately with us being the finance provider, it is the dealership that you do have to liaise with concerning any issues with the vehicle within the 6 months as it is their responsibility to put this right. We are here to help should you experience any issues with the dealership not assisting however they have offered help including a courtesy vehicle etc to ensure you are not inconvenienced. Unfortunately we are unable to get involved in booking your car into local garages as the vehicle was purchased via the dealership and therefore they are responsible for authorising repairs not us as the warranty is directly through them. It is extremely important should you have any issues with the dealership to call us on 01244 906306 however in the meantime we will speak to the dealership concerning your complaint.

Betygsatt 5 av 5 stjärnor

I had an amazing experience such a…

I had an amazing experience such a quick reliable company literally got approved in 1 day and owned my new car 2 days later. John was on hand for my many questions and always replied super fast. Highly recommended

5 februari 2025
Omdöme utan inbjudan
Logotyp för Female Friendly Finance

Svar från Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Betygsatt 5 av 5 stjärnor

Great 👌 as I nearly gave up they…

Great 👌 as I nearly gave up they carried on searching for a car for me very happy thankyou

17 februari 2025
Omdöme utan inbjudan
Logotyp för Female Friendly Finance

Svar från Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Betygsatt 5 av 5 stjärnor

Very quick and very affordable

Very quick and very affordable, couldn't have found a finance better than these very professional and lovely staff members

6 februari 2025
Omdöme utan inbjudan
Logotyp för Female Friendly Finance

Svar från Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Betygsatt 5 av 5 stjärnor

I have never bought a car this way…

I have never bought a car this way before, female friendly finance have made the experience so much easier and couldn't of done any more to help me. My thanks to Hannah and John for finding a perfect car for me so quickly.

5 februari 2025
Omdöme utan inbjudan
Logotyp för Female Friendly Finance

Svar från Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Betygsatt 5 av 5 stjärnor

Superstar Rachel

Dealt with a lady called Rachel, she is a real credit to you. Listened to my needs and did an amazing job helping me to source the right car for me. Always available even when I am sure she should have clocked off for the day. Thank you so much Rachel you superstar 🌟

26 januari 2025
Omdöme utan inbjudan
Logotyp för Female Friendly Finance

Svar från Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Betygsatt 5 av 5 stjärnor

From the start of my application to the…

From the start of my application to the end the service and staff have been amazing helped me every step of the way ❤️

24 januari 2025
Omdöme utan inbjudan
Logotyp för Female Friendly Finance

Svar från Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Betygsatt 5 av 5 stjärnor

Amazing from start to finish

I have been dealing with a super lady called Jill.
She has made my dream of owning a 4x4 come true.
Informative, helpful and friendly.
I would definitely recommend her and the company to anyone
searching for their next vehicle.
Thank you so so much.

24 januari 2025
Omdöme utan inbjudan
Logotyp för Female Friendly Finance

Svar från Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Betygsatt 5 av 5 stjärnor

Absolutely outstanding customer service

It's difficult to articulate in a review just how wonderful this company is. They contact you via WhatsApp, find the right finance package for you and keep you updated at all times. They liaised with Arnold Clark and me until everything was in place and my car ready to be picked up. Rachel was who I dealt with and she could not have been nicer. She answered all my quesrions within minutes and had my finance done within the day! I cannot recommend this company enough. There is a reason they have basically 5 stars from everyone. Their customer service is outstanding. If you're wondering whether to use them - you should! You will get help from start to finish and at the end a car you love. Excellent company.

22 januari 2025
Omdöme utan inbjudan
Logotyp för Female Friendly Finance

Svar från Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Betygsatt 5 av 5 stjärnor

Amazing company. 100% recommend

After my head gasket blowing on my car, I was ridiculously stressed at the thought of finding a new car, I contacted Female Friendly Finance on the Friday evening and by lunch time Monday I had chosen my car, and had all the finance in place. They couldn’t have made it any easier if they tried, all done conveniently by WhatsApp so I could deal with everything as and when I could between working. Barry sent me cars and provided me with guidance then Hannah completed everything. Amazing company. 100% recommend

20 januari 2025
Omdöme utan inbjudan
Logotyp för Female Friendly Finance

Svar från Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Betygsatt 5 av 5 stjärnor

Great service from start to finish

Great service from start to finish. Helpful advisors and headache free

19 januari 2025
Omdöme utan inbjudan
Logotyp för Female Friendly Finance

Svar från Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Betygsatt 5 av 5 stjärnor

Very friendly service

Very friendly service, from start to finish, only took two days to sort finance, pick car and then car delivered would recommend them.

15 januari 2025
Omdöme utan inbjudan
Logotyp för Female Friendly Finance

Svar från Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Betygsatt 5 av 5 stjärnor

Speed and accuracy

Speed.

Within 24hrs I received car options, paperwork and approval. I collected my car the next day. What an awesome experience. I would recommend FFF 1000%
Customer service was also top notch.

15 januari 2025
Omdöme utan inbjudan
Logotyp för Female Friendly Finance

Svar från Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Betygsatt 5 av 5 stjärnor

New car in 2 hours!

Amazing experience with them. Deal sorted in 2 hours! All the stress was taken out as they dealt with the Dealer directly. I picked up my new car 5 days later! John was super helpful and the communication on WhatsApp suited me and my follow up call after the deal was done was perfect for me. Cannot recommend this company enough!

7 januari 2025
Omdöme utan inbjudan
Logotyp för Female Friendly Finance

Svar från Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Betygsatt 5 av 5 stjärnor

Still in shock to be honest

Still in shock to be honest! But approved in 2hrs pretty much! Very helpful and efficient service! Beyond happy, thank you John

3 januari 2025
Omdöme utan inbjudan
Logotyp för Female Friendly Finance

Svar från Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Betygsatt 5 av 5 stjärnor

John was so helpful

John was so helpful, explained what would happen at each stage. The whole process so smooth and completed in a few hours. Would definitely recommend to anyone. Thanks again John

3 januari 2025
Omdöme utan inbjudan
Logotyp för Female Friendly Finance

Svar från Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer