Feefo Omdömen 

Published a false positive review on my behalf when I rated a company poorly. I had given the company 1 star and Feefo published as 4.5 which is wildly inaccurate. Given my experience, I would not trust Feefo or ever review with them again.

I never even got my initial review link; Feefo claimed I had opted out. When they eventually sent me a link, my first review was declined almost immediately. I edited it and submitted a second review, which was accepted and posted. Four days later, out of nowhere, I got an email saying it had been rejected — and they replaced it with a 5-star rating without my consent.

This is absurd. Feefo pretends to be a platform for honest customer feedback, but they actively censor criticism and manipulate ratings to suit companies. It’s completely untrustworthy. Avoid Feefo if you care about real reviews.

Feefo is no legitimate, only accept postivie reviews that they get paid for. They won't process negative feedback regarding their clients, with other words feefo isn't trustable review site.

Ich rate dringend davon ab, mit diesem Anbieter/Person irgendetwas zu tun. Kontaktaufnahme erfolgte privat über eine ausländische Nummer — völlig intransparent und unprofessionell. Statt einer seriösen Anfrage gab es Druck, widersprüchliche Informationen und Aufforderungen, Links zu öffnen bzw. Daten preiszugeben.
Konsequenzen für uns: Zeitverschwendung, Sicherheitsrisiko, null Vertrauen.
Wenn ihr Wert auf seriösen Umgang, klare Kommunikation und Datenschutz legt: hier seid ihr falsch. Melde- und Blockempfehlung.

Som i mange andre anmeldelser, som jeg desværre først ser nu, har jeg lejet et sommerhus via NOVASOL.
De opfordrede mig til at skrive en anmeldelse af sommerhuset via portalen Feefo.
Jeg havde en meget positiv oplevelse af huset og beskrev det i positive vendinger og gav det fem ud af fem stjerner.
Efter omkring 14 dage fik jeg en mail fra Feefo, at de kun delvis havde frigivet en del af min anmeldelse, da jeg angiveligt skulle have skrevet noget, der iflg. GDPR-loven ikke måtte skrives. Dette er usandt !
Ligeså er den “delvise frigivelse” af min anmeldelse overhovedet ikke i overensstemmelse med det, jeg har skrevet. Jeg kan genkende enkelte ord, men resten er fuldstændig fri fantasi.
Men jeg forsøgte alligevel at bede dem sende min anmeldelse tilbage til mig, så jeg kunne tilrette den, samt oplyse mig om, hvad der var fejl i.
Min mail kunne bare ikke sendes, idet der stod, at deres mail-adresse var ukendt !
Derefter kontaktede jeg NOVASOL og bad dem hjælpe, men de oplyste bare, at de ikke kunne kontakte Feefo, så jeg måtte selv tage kontakt til dem, hvilket altså ikke var muligt.
Det stiller begge firmaer i et meget dårligt lys, og jeg forstår ikke, at NOVASOL vil benytte sådan en fuldstændig utroværdig og skandaløs portal.
Jeg kan kun opfordre alle til at lade være med at skrive en anmeldelse på Feefo.

What a load of rubbish.
Asked me to do a survey from a recent purchase from Haier. Didn't like my response and told me they didnt publish it. Talk about pander to the people paying you to run the surveys.
I would not trust a review published by them for any future purchases.

Many reviews that are ambiguous or clearly about a different product are published as "trusted customer - third party verified"

I just received a email from Feefo where they are telling me they had to reject my review as it does no show the merchant who they support in a positive light as my review was negative. They claim the word dodgy to describe a dodgy car dealer by the name RS Motors Nottingham on Autotrader was against their policy. These guys are not seriously independent and therefore none of their reviews should be taken seriously at all

Have just discovered that Feefo allow companies to manipulate their reviews!! So much for unlocking 'the value hidden in the voice of your customer.'

Feefo Case number: 31584981888

I've just had a review of Currys rejected because it wasn't complimentary, why ask for my opinion then reject it? Shame on Currys and feefo.
Edit, I am puzzled by the reply, I was asked to leave a review of Currys, I did, and it was rejected. I will leave it to Trustpilot if they want to delete it.

Uduelig service på vegne af de endnu mere uduelige Novasol har stoppet endhver kontakt med de to "service organer"

Feefo has a video stuck on my home screen which cleared after a few hours, annoying.

Valutazioni falsate....
Ho avuto una PESSIMA ESPERIENZA con Enjoytravel e dopo l'acquisto non hanno inviato l'email di valutazione.
Chiaramente sono truffe organizzate

Je confirme les avis négatifs ne sont pas publiés. J’ai bien eu un mail me demandant mon retour sur un parking à Barcelone qui n’avait pas honoré sa prestation sans remboursement : difficile de mettre un avis positif ! Mon avis ne reflétait que la réalité mais il y a eu un refus de publication

After making this company aware they are backing a company that sells dogey cars... they domt seem to care leave the owners own reviews up giving himself 5 stars but when you make people aware aboit the broken cars they take the reviews down

Honestly the worst review i have come across, they are letting business's get away with selling faulty cars on auto trader

Heavily biased toward the reviewed company.
Today they asked me to review a service provided by Halfords and then removed it because 'I hadn't received the product I was reviewing'
Ridiculous.

Removed my evidence based review. Appears they only want positive reviews placed. Not good!!

If you write anything critical about a company, they remove it. This is simply an advertising vendor for the companies that use them.

I would not believe a word of anything published on their website.

We were asked to give a review for The Hollies in St Austell, after a weeks stay. (Booked with Cottages.com) I gave a full and fair review, to outline the good parts and the bad parts of our stay.
FEEFO didn't publish my review, because it wasn't a five star review for the cottage.
During our stay, we encountered a number of problems - The owner, was very nosey and due to the way that every window and the reserved garden in the rental property is overlooked by the owners property windows and clothes line right by two windows, we ended up keeping the blinds closed. The owner spent his day in a summerhouse overlooking the entrance of the cottage, every time we left the property, he would try to talk to us and tell us where he felt we should go, but we didn't need his help as we had visited Cornwall multiple times and it got to the point we would run to the car or tell him, we hadn't decided where we were heading, because it was way too much. Lastly the owner went into the cottage without any warning or our knowledge, I only found out later that day.
I have used Cottages.com on many occasions, but if they or Feefo, refuse to allow all reviews to be published then this is misleading and customers cannot trust the reviews on their site.