fatty15.com Omdömen 

I cancelled the subscription after taking about half of the original purchase, not feeling or noticing anything different, and that's when the fun began.
After noticing a $100+ charge on my card I went to their web site and found my subscription was NOT cancelled.
Their "friendly" customer service reps told me via email that it was really cancelled now, they had no record of me cancelling earlier, and to enjoy the product on its way to me since it could not be cancelled and COULD NOT BE RETURNED.
I could refuse the unopened box product shipment if I wanted, but they would never refund my purchase.
I notice here on Trust Pilot several others with the company's "friendly" customer service.

I wouldn't take this type of stuff. It's similar to a fish oil and a heart cardiologist. Let me know that all his open heart patients were ones that took fatty oils and vitamins like this and it clogs your arteries. They just wanna try and make money but stay away from these type of items

Would not recommend!!!
No benefit & when you contact the company for a refund they state after 30 days no refund is available!!

After reading the reviews where customers expressed difficulty canceling their subscription I’ve decided not to order at all. If it’s this difficult for people to cancel subscription it’s tells me a lot about this company’s product.

Tried to cancel subscription last October (5 months ago) by email since no phone # and or cancel options are provided, they ignored it -- only discovered it when a recurring payment went over my available balance, verify all your communications with this outfit - their response was this is a recurring subscription, BUT it was not a "forever" subscription, they have refused to refund payments

I get wrist and or leg pain when I take it. My wife also has leg pain.

Not only did I not feel any difference in using the product I have canceled this product three times and they keep charging me buyer beware. Dr Emilio Castro

I canceled since I received no positive changes but they still charged me! I told them about it and discovered they made two accounts under my email so they could keep charging me. I do not recommend.

Firstly - I didn’t feel any positive effects, but some GI discomfort
When I tried to cancel my subscription and close my account, I found it simply impossible! They made it not user friendly to cancel the subscriptions!
Had to send an email requesting cancellation. If that doesn’t work, will be contacting BBB

I love this supplement and had a great experience when I needed to reach out to their customer service. I will never not take fatty15!

Just finishing up 9 months using Fatty 15, and I had high hopes for this product. I haven’t felt any difference whatsoever. Nice packaging, great customer service, but not what I hoped for. 😞

I love this supplement! Not only do I experience benefits on a daily basis including better and deeper sleep, more energy and less snacking cravings, but I also feel great knowing it is working at a cellular level to help me live healthier as I age. I love knowing this product is science-backed and that the research is easily accessible in their informative emails, links and also the co-founder’s book. The company’s customer experience is personal and they also offer the opportunity to talk to a live person about in-depth science-based questions that you may have.

I moved from our 20 year home shortly after ordering my subscription. I got my first order fine. The next two were returned and they didn’t notify me. I didn’t realize I had the wrong address and ordered another. Same thing. They wouldn’t give me a refund or a credit. They offered to send one replacement but never did. Disappointing business.

Very responsive customer service team and an amazing product!

I purchased a 30 day pack and when I ordered the 90day refill i was experiencing headaches and constipation. I was asking for a refund for the 90 day refill and the manager denied it said they don't do refunds on the refills. This was my first time ever trying the product.

I asked a question months ago as I have many allergies as well as celiac disease. Never had a response, though I was signed up for multiple daily emails that I did not sign up for.

So so results in taking product for over 3 months and customer service is non-existent. They were sending me a 90 supply Monthly! They gave no notice prior to charging my card. In June I emailed them 3 times because their website wasn’t responding when I tried to cancel or change delivery. My three respectful emails in June 2025 requesting assistance were ignored apart from canceling my subscription without a reply.
Not a great business model.

Updated 21 Aug - the company has done their best to improve and address the initial issues with customer service; see old review below. It’s only fair that I provide an update. I appreciate that they did make an effort to correct the service issue effectively and I have resumed my subscription. Early service issues aside the product is very good. I have been seeing improvements in health on a number of areas and believe that without it I’d be in a much worse state in terms of general health so I highly recommend it as a supplement. It’s a long term thing. The body can’t just flick a switch in response to taking a supplement like this so do persist with it before making an assessment. At least 3 or 4 months. But I do see it as a valuable long term supplement for minimising the impact of modern life on cellular ageing.

(OLD REVIEW based on initial experience): OMG just sheer frustration. I bought the product and liked it. That was until I encountered their non-existent customer service. I subscribed to a 90-day subscription (Order #756817). I travel a lot and live part of the year in Singapore and part of the year between Australia and Europe for work (apparently that model exists outside of the realms of possibility). I made the mistake of changing my AU address for the subscription to a freight forwarder in the USA to save on shipping costs and give me more control over delivery in case I am out of the country. The change was accepted, and then I placed my second order. They charged my card, then proceeded to cancel my subscription and order simultaneously. I got a lovely automated email with a sarcastic "see you" and no means of logging back into my account. Even though I like the product, I don't have time for this level of frustration simply trying to make a purchase - it's wild. I'm going back to LYMA. Their product is exceptional, and customer service is even better!

Testimonial shoutout to the folks @FATTY15. A1C dropped from 6.0 down to 5.5 [Jan 16 thru 15 May]. No real changes except less wine drinking. This supplement is kinda pricey but it WORKS! Insert FATTY15 into your search browser. I’M SOLD!

This is in response to the review that Fatty 15 does not provide advanced notice of shipments: that is incorrect. Since inception of my initial order, I have consistently received advanced notification of impending shipments. It is quite easy to access the portal and delay or even cancel an order. In my own year of use, I’ve been able to adjust my orders easily. Of the three times I have emailed customer support, I’ve received an answer within 48hrs.

As for benefits, I have seen improvement in my sleep, and my biomarkers: inflammatory markers, liver panel and cholesterol (my cholesterol has always been good—but it managed to improve even that!)

Without context from the above reviewer, one would have no clue if their body is responding. Were they getting regular labwork? Etc? Further, 6 mos is about the timeframe when any system begins to see notable improvement. Even Fatty 15 provides a timetable for noticeable benefit.

You cannot expect a product to work miracles within 6 mos. It took years to create the damage you expect a miracle with.