I normally like Fatface. However, recently I bought a sweater (Ali Natural Argyle Knitted Jumper) for £59 which turns out to be uncomfortable and not warm. Based on reviews published reviews I was... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve shopped with Fat Face for 16 years. Excellent men’s clothing for casual or outdoors.Online ordering and returns service is fantastic.Order 2 sizes and send back the one that doesn't fit. One of t... Se mer
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Bought a men’s cap for my husband, have trawled many high street stores and designer brands but Fatface are the ONLY brand which fit his bald head! He love’s your caps and can be seen wearing one come... Se mer
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Had bought a top I loved the style & fit of so went into store to see if they had it in another colour. I was advised they had but it was now only available online in the sale. A lovely assistant he... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
28/29 1/3 High Ousegate, Nessgate, YO1 8RX, York, North Yorkshire, Storbritannien
- 01904 635788
4,5
Utmärkt
327 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great store with proactive staff
Great store with proactive staff. Nothing too much trouble. Didn’t have correct size so andvised to order on line. Easy to use online order system. Delivered quickly.
15 augusti 2024
Svar från FatFace - YORK 2
Hello Tony
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality
Website easy to navigate, product arrived relatively quick and is off good quality
12 augusti 2024
Svar från FatFace - YORK 2
Good morning
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - YORK 2
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
I haven’t received my order
I haven’t received my order
I had an email saying it had been dispatched to my chosen store on 2 August but I haven’t had any further messsges today it had arrived. I went into the store on 13 August and it hasn’t arrived there. So I am still waiting
Please advise. Thank u
2 augusti 2024
Svar från FatFace - YORK 2
Hello Wendy
Thank you for your review.
I am so sorry to hear this,
I have sent you a separate email to discuss this further with you.
EP
Svar från FatFace - YORK 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Svar från FatFace - YORK 2
Good morning
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Happy with the experience of the…
Happy with the experience of the service provided from fatface
24 juli 2024
Svar från FatFace - YORK 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Order was delivered promptly and was as…
Order was delivered promptly and was as expected
13 juli 2024
Svar från FatFace - YORK 2
Hello Pat
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - YORK 2
Hello Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - YORK 2
Hello John
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good in store and online experience
We went into the York store but couldn’t find the item we wanted in the right size. They helped us order it online- we chose express delivery as we were goi g on holiday , and the parcel was with us 36 hours later.
Great quality- men’s chinos- and in a short length. Very pleased overall. Great staff in the shop.
3 juli 2024
Svar från FatFace - YORK 2
Hello Lynne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful and friendly staff
24 juni 2024
Svar från FatFace - YORK 2
Hello Juliet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - YORK 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are pleased to hear you are happy with your Dress, and had a positive instore experience. We look forward to welcoming you back.
Take care. -GM
Svar från FatFace - YORK 2
Good afternoon, Elizabeth.
Thank you for your feedback regarding your recent online order.
We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Svar från FatFace - YORK 2
Good afternoon, Stephen.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Svar från FatFace - YORK 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
My good service.
My parcel arrived with in a few days of ordering which was great. Very good and prompt service.
23 maj 2024
Svar från FatFace - YORK 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great staff providing great products
Very helpful staff providing great quality service and products, and when products are not available in store they will look for online supplies and arrange for click and collect or home delivery. Thank you.
27 maj 2024
Svar från FatFace - YORK 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Svar från FatFace - YORK 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Svar från FatFace - YORK 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
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