I normally like Fatface. However, recently I bought a sweater (Ali Natural Argyle Knitted Jumper) for £59 which turns out to be uncomfortable and not warm. Based on reviews published reviews I was... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve shopped with Fat Face for 16 years. Excellent men’s clothing for casual or outdoors.Online ordering and returns service is fantastic.Order 2 sizes and send back the one that doesn't fit. One of t... Se mer
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Bought a men’s cap for my husband, have trawled many high street stores and designer brands but Fatface are the ONLY brand which fit his bald head! He love’s your caps and can be seen wearing one come... Se mer
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Had bought a top I loved the style & fit of so went into store to see if they had it in another colour. I was advised they had but it was now only available online in the sale. A lovely assistant he... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
28/29 1/3 High Ousegate, Nessgate, YO1 8RX, York, North Yorkshire, Storbritannien
- 01904 635788
4,6
Utmärkt
329 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great selection
Great selection, particularly of sale items. Lovely helpful staff and the store is dog friendly which is a bonus.
21 januari 2024
Svar från FatFace - YORK 2
Good morning,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our York store to be so helpful when you visit. I hope you continue to enjoy your visit to our stores.
All the best, MM
Quick refund
Purchased 2 pairs of Brooke jeans
10 too small 12 too big sadly returned but received my refund into my bank in 2 days marvellous
24 januari 2024
Svar från FatFace - YORK 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have enjoyed using our service.
We are sorry to hear these items were not suitable on this occasion, we look forward to welcoming you back soon.
Take care. -GM
LOVELY S/A
LOVELY, HELPFUL FEMALE SALES ASST. GOOD SALE PRICE [IF NOT EASY TO FIND ON LABEL]
25 januari 2024
Omdöme utan inbjudan
Svar från FatFace - YORK 2
Hello Neil
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service
17 januari 2024
Svar från FatFace - YORK 2
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so pleased to hear your feedback regarding service.
Have a great weekend. -GM
Best quality
Ordered some men's land drover PJ shorts online, came quickly and as always, they had amazing quality. Will definitely continue buying from here - can't fault Fatface!
6 januari 2024
Svar från FatFace - YORK 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - YORK 2
Hello Stewart
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
Svar från FatFace - YORK 2
Hello there
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
Good shirt at a good price in the sale
3 januari 2024
Svar från FatFace - YORK 2
Hello Susan
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, RL
Love fat face
Love fat face. I ordered a top, it didn’t suit me but fat face refunded the money and postage. No questions asked - Brilliant!
2 januari 2024
Svar från FatFace - YORK 2
Good Morning Pauline,
Thank you for taking the time to leave us a review!
I am sorry to hear the top wasn't quite the right fit on this occasion! Thrilled to hear you had a positive experience in regards to your return and refund! We love to hear such positive experience from our customers.
We look forward to welcoming you back soon!
Kind Regards, JW
Svar från FatFace - YORK 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Svar från FatFace - YORK 2
Hello Joanne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service from the staff in store…
Great service from the staff in store and easy to order online
29 december 2023
Svar från FatFace - YORK 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encounter such a pleasant experience when visiting our York store. I will be sure to pass your comments on to the team.
All the best, MM
Happy with experience
Ordering was easy and sweater came to US in 5 working days as promised. Colors are nice and fits well. Sweater seems to be well made.
22 december 2023
Svar från FatFace - YORK 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Delighted once more Fatface
Received my order quicker than expected after ordering on 23 December. Was delighted with all items as they were discounted in the sale. I had just been looking at the scarf a week or two earlier in a Fatface shop and so was pleased that I was able to buy it cheaper.
My husband loved his jumper with the zipped neckline. He has a finer one but this one is thicker and warmer.
The ‘Vera’ hat looked good with my long puffer coat and my new scarf.
27 december 2023
Svar från FatFace - YORK 2
Hello Dorothy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Standard of staff in York very poor and lacking in knowledge of purchasing practice.
Assistant not helpful at all. Was left to my own attempts to find a sweater that was in the window. She could have suggested to see what size the sweater in the window was and find out if I could buy it. She stood and thought for so long I gave up, put all my other purchases back that I was intending to buy and left the shop. Ordered said sweater on line instead.
21 december 2023
Svar från FatFace - YORK 2
Hi there, sorry to hear you didn't have a positive trip to our York store - I will be sure to pass this feedback on for internal review.
Take care, LE
Amazing clothing!
18 december 2023
Svar från FatFace - YORK 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - YORK 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new purchase. I hope you continue to love our products as much as we do.
All the best, MM
Great fitting dress at a great price
Great fitting dress at a great price. Just love Fatface.
12 december 2023
Svar från FatFace - YORK 2
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order. I hope you continue to love our products just as much as we do.
All the best, MM
Fantastic baseball cap
I bought my husband a baseball cap and he loves it so I bought another one for him so he has two.
11 december 2023
Svar från FatFace - YORK 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new purchase. I hope you continue to love our products as much as we do.
All the best, MM
Svar från FatFace - YORK 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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