I have had my eyes on the blue linen shirt for a while, decided to wait for the sale,( I always like a bargain ) I was surprised you had it in stock, see it on line, ordered it, it arrived in a couple... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I wanted to swap the dress I ordered online and had delivered to store for the same one on the shop floor as mine was so creased, when i opened it in the store. I felt in particular one of the assista... Se mer
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Fatface is a go to clothing store for myself and my husband , great choice , quality and service , in store and online , always happy with purchases !
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I had ordered quite a number of items online as I was unable to visit the store in person because of ill health. I was happy with some clothes, but others weren’t suitable at all, so I phoned my local... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
Unit 2 11 Thoroughfare, IP12 1AA, Woodbridge, Suffolk, Storbritannien
- 01394 389314
4,7
Utmärkt
102 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Shop staff helpful and friendly
Shop staff helpful and friendly, sadly trainers ordered came up small so returned immediately in shop without any problems. More than happy with excellent service, thank you
14 augusti 2025
Svar från FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered in the afternoon and was able…
Ordered in the afternoon and was able to pick up at my local store the next day.
Staff are always lovely and helpful.
8 augusti 2025
Svar från FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Absolutely great clothing
Absolutely great clothing at bestest prices and good quality. Love it how the colours allow you to mix and match it all
11 augusti 2025
Svar från FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very easy to order online
Very easy to order online . Liked the idea that you could collect in store which saved you having to pay delivery fees. Also very easy to return goods with two options to which stores use fat face or next
3 juli 2025
Svar från FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really helpful assistant looked online…
Really helpful assistant looked online to show me alternative shirt colours
4 juli 2025
Svar från FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - WOODBRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Efficent and friendly customer care in…
Efficent and friendly customer care in the shop. Sadly the product was 'the right size' - I had bought a similar item in a different colour - and yet it didn't fit.
5 mars 2025
Svar från FatFace - WOODBRIDGE
Hello there,
Thank you for your review.
I am pleased to hear you had a positive experience in our Woodbridge shop. I am sorry that the item didn't fit right on this occasion.
Take care, CT
Making simple shopping a complete Faff !
They state on their website that Blue Light discount is 20%, but on blue light it only states 10%. Got a call back telling me that this is a known issue! Shame no one got it resolved. They then told me I would have to order with the 10% and then claim the other 10% back! No thanks,
16 februari 2025
Omdöme utan inbjudan
Svar från FatFace - WOODBRIDGE
Hello there
Thank you for taking the time to leave your review.
I am sorry to hear that your Blue Light discount wasn't working. I can see that we did offer to refund you the difference after you placed the order, however this offer wasn't taken up.
Take care, LE
Easy to navigate website and pick up…
Easy to navigate website and pick up from the local FatFace store.
25 december 2024
Svar från FatFace - WOODBRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - WOODBRIDGE
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The order hasn’t arrived
The order hasn’t arrived - it went to the wrong shop ? Lost!
8 december 2024
Svar från FatFace - WOODBRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - WOODBRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly and helpful
Very quick delivery to local store, staff always helpful and friendly and the boots are good quality and very comfortable!
5 december 2024
Svar från FatFace - WOODBRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love this shop
Love this shop! Great staff and friendly environment with high quality clothes. My server Bryan was very helpful
19 november 2024
Omdöme utan inbjudan
Svar från FatFace - WOODBRIDGE
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love the quality and style
23 november 2024
Svar från FatFace - WOODBRIDGE
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly helpful staff
Friendly helpful staff. Good layout in shop so easy to browse and look at the clothes.
7 november 2024
Svar från FatFace - WOODBRIDGE
Hello Carole
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
EASY
Easy to order and return
Efficient fast service.
Excellent friendly and helpful staff
26 augusti 2024
Svar från FatFace - WOODBRIDGE
Hello Sandra
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good website & service
Good website, easy ordering.Delivery was within a couple of days, & updates about delivery times.Goods packed well, ordered two sizes as not sure which size I was returned one to a store, very helpful sales consultants.
25 augusti 2024
Svar från FatFace - WOODBRIDGE
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had a positive shopping experience, and we hope you love your purchase!
Take care. -LA
Easy to order and collect in store.
Really easy to order and collect in store .Shop attractively laid out and with good sale bargains.
19 augusti 2024
Svar från FatFace - WOODBRIDGE
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service in store and quality clothing
Very friendly staff in the Woodbridge store where I returned an item ordered online.
Prompt delivery for items ordered online. Overall very satisfied with the service I have received and quality of the goods ordered.
27 juni 2024
Svar från FatFace - WOODBRIDGE
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We look forward to welcoming you back soon!
Take care. -GM
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