Red polo shirt had a colour warning on the label. It was instantly noticeable and very useful. Garment quality is consistently good. I order online and collect from my local store, where the staff are... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Not only quality products made for life But excellent helpful staff giving a first Class personal service Unfortunately sadly lacking in retail stores These days
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Everyone needs a Dionne when they are looking for an outfit. Just had a personal shopping experience with her at the Wimborne branch and she is amazing. I live in jeans and jumpers, she managed to coa... Se mer
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I am still awaiting delivery of my order which was due to arrive last Saturday. Really not impressed. Regards, Ann Richmond
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
17 The Square, BH21 1JA, Wimborne�Minster, Dorset, Storbritannien
- 01202 856248
4,8
Utmärkt
169 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helped me get a gift receipt
I bought a 12 for a present then decided I should have bought a 14. I ordered it to go into the store in Wimborne. As I wanted a gift receipt the sales assistant refunded me for the 12 and let me ‘return’ the 14 and buy it again giving me a gift receipt
9 februari 2024
Svar från FatFace - WIMBORNE
Good morning, Karen.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Wimborne store.
Take care, JB
Store collection easy and very helpful.
1 februari 2024
Svar från FatFace - WIMBORNE
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have enjoyed using our 'Click and Collect' service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Great advice regarding the best style…
Great advice regarding the best style of jeans to flatter my figure. Which enabled me to make the correct choice. Excellent customer service & prompt delivery. I'm one very happy customer 😊
11 januari 2024
Svar från FatFace - WIMBORNE
Good Afternoon Anne-Marie,
Thank you for taking the time to leave us a review!
I am glad to hear you have had such a positive experience when shopping with us! I will make sure this feedback is passed on, we really appreciate such kind words from our customers.
We look forward to welcoming you back soon!
Kind Regards, JW
Svar från FatFace - WIMBORNE
Hello Colin
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
Lovely products so easy to pick up and…
Lovely products so easy to pick up and order! Lovely friendly lady on the checkout
10 december 2023
Svar från FatFace - WIMBORNE
Hello Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excessive packaging. NOT environmentally friendly!
I ordered a hand warmer into store. When it arrived, it was sealed in a plastic bag, then wrapped in a metre long sheet of brown paper and then enclosed in a cardboard box at least 20 times its size. I thought you were supposed to be environmentally friendly?
The woman who served me seemed to think that this excessive packaging was ok because it was all recyclable - but as I pointed out, just because it’s recyclable, doesn’t guarantee that it is actually going to be recycled. It depends on how conscientious the person picking up the package is. Therefore, you have a responsibility to guard against excessive waste from ending up in the wrong bin, by reducing your packaging to the minimum. The hand warmer that I ordered was soft and unbreakable. The amount of packaging it came in was a joke!
2 december 2023
Svar från FatFace - WIMBORNE
Hello Ruth
Thank you for your review.
I am sorry to hear of your recent experience with us.
Please be assured that I have raised this with the appropriate department to look into for future consideration.
Have a lovely evening! - EP
Excellent customer service
Excellent customer service, quality of products and locality of store.
23 november 2023
Svar från FatFace - WIMBORNE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good selection of high quality clothing…
Good selection of high quality clothing . The staff are friendly and helpful and they love dogs!
16 november 2023
Svar från FatFace - WIMBORNE
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Svar från FatFace - WIMBORNE
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered online and picked up from Wimborne
Ordered online and picked up from Wimborne. The whole process very simple and the staff so friendly and helpful. Nothing is too much trouble for them.
16 oktober 2023
Svar från FatFace - WIMBORNE
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Really helpful staff
Really helpful staff. Had the items I wanted and as I am local to the town didn't have to travel any distance.
12 oktober 2023
Svar från FatFace - WIMBORNE
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Good experience
Easy online ordering, followed by prompt delivery to Store.
Unfortunately had to return some items, which I chose to do in Store. Easy return process & lovely staff at your Wimborne Store.
17 oktober 2023
Svar från FatFace - WIMBORNE
Thank you for your positive review regarding your recent visit to our Wimborne store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Svar från FatFace - WIMBORNE
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Fox jumper
Easy to order and prompt delivery to store. A lovely soft jumper. I am sure my granddaughter will love it!
28 september 2023
Svar från FatFace - WIMBORNE
Good afternoon, FatFace customer.
Thank you for your feedback regarding your recent online order.
I am so pleased to hear that your order arrived quickly. We hope your granddaughter loves her new jumper and you continue to enjoy shopping with us.
Take care, JB
Staff always really friendly and…
Staff always really friendly and consistent in product quality
18 september 2023
Svar från FatFace - WIMBORNE
Hi Steve, thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Good customer service
21 september 2023
Svar från FatFace - WIMBORNE
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Great ordering process and service in…
Great ordering process and service in store
Really helpful and friendly
14 september 2023
Svar från FatFace - WIMBORNE
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Order Collection
It’s great that collect from store is back. Order arrived there quickly and staff were very friendly when I went in to pick it up.
17 augusti 2023
Svar från FatFace - WIMBORNE
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Svar från FatFace - WIMBORNE
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! SK
Padstow Shorts
Quick delivery to store.
I’ve brought these shorts before and love the style and was surprised and happy to see them in the sale.
12 augusti 2023
Svar från FatFace - WIMBORNE
Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them. Take care, SK
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