They're the only shop in Whiteley that offer customer service. They say hello, they ask if you need help then...get this as it'll blow your mind- they find your size, go upstairs to see if they're def... Se mer
Företaget har svarat
Plats
Byt platsUnit E5 Whiteley Village Shopping Centre, PO15 7PD Whiteley, Hampshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Lovely clothes, found a really nice jumpsuit ordered it in petite online which fitted beautifully
Företaget har svarat
I collected an online order at your Whiteley store where I found the staff were efficient, helpful & friendly There was a good selection of stock in-store, I bought a nice top, (lovely soft cotton)... Se mer
Företaget har svarat
Excellent Clothes shame about online ordering when requiring a delivery to a local store. Twice on 2 orders weeks apart I've had an issue with delivery to my local store. One order took three weeks a... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
Unit E5 Whiteley Village Shopping Centre, PO15 7PD, Whiteley, Hampshire, Storbritannien
- 01489 557170
4,7
Utmärkt
182 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great product but the courier service…
Great product but the courier service you use has a lot to be desired. Only a week after delivery to wrong address the same company and driver left a parcel outside my flat door without ringing the doorbell.
9 juli 2022
Svar från FatFace - WHITELEY
Good Afternoon Michael,
Thank you for your review. I am happy to hear you found the product great. Your feedback regarding delivery will be passed onto the relevant team. Take care -KC
Lovely service
I was very impressed and pleased with the helpful and friendly advice and service I was given on the occasions I visited the store
8 juli 2022
Svar från FatFace - WHITELEY
Good Morning Julie
Thank you for your review.
I am so pleased to hear of your recent experience in our Whiteley store. Please be assured that this will be passed onto the crew members involved for you.
EP
I love Fat Face stuff
I love Fat Face stuff, my wardrobe is full of it, the sizing is good, and the feel of materials, I love the vibe and feel of the stores…..if I’m honest, as a pensioner(🤣), it’s a bit expensive for me but when gifted vouchers or offers, I’m right there!
1 juli 2022
Svar från FatFace - WHITELEY
Hi Trevor, thank you for your lovely review on the Whitely store. We all love a voucher though! LE
As always the girls were super helpful…
As always the girls were super helpful at the Whiteley store. I did not come in to buy a dress! But I bought a lovely one which had only been put out that morning . Love it!
27 juni 2022
Svar från FatFace - WHITELEY
Hi Pauline, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! - ES
Svar från FatFace - WHITELEY
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
A helpful visit
Tina at FatFace Whitely was a great help choosing right sizes and styles and gave us lots of time and attention.
11 april 2022
Omdöme utan inbjudan
Svar från FatFace - WHITELEY
Good Afternoon
Thank you for your 5* review.
I am so pleased to hear that you are happy with the service you have received in our Whitely store. Please be assured that this will be passed onto the crew members involved for you.
I hope you have a lovely Easter.
- EP
Mothers day
Went into the Whiteley store on Saturday looking for a last minute Mother’s Day present and was helped out by a girl named Alexis she was super helpful in showing where everything was and even gave some recommendations on what I should get I went with what she recommended and my mum absolutely loved her gift!
28 mars 2022
Omdöme utan inbjudan
Svar från FatFace - WHITELEY
Hi Nahiyan
Thank you for rating us so highly. Really pleased to hear about the help Alexis was able to provide to you. Great to hear that your mum loved her gift as well. I will let the team at Whiteley have your feedback. MJ
FatFace Whiteley
I was in Whiteley recently, looking for a gift for my mum and I was served by Alexis. She helped me find the perfect gift and provided excellent customer service. Thank you!
28 mars 2022
Omdöme utan inbjudan
Svar från FatFace - WHITELEY
Hi Sophie
Thank you for your review and positive comments on your recent Whiteley store visit. So pleased to hear that Alexis was able to help you. I will pass your feedback onto the team there. I hope your day is going well. MJ
I had ordered 2 sizes of the same item…
I had ordered 2 sizes of the same item and was returning the unwanted item. All went very smoothly.
22 mars 2022
Svar från FatFace - WHITELEY
Good Morning Mrs Cliffe
Thank you for your 5* review.
I am so pleased to hear of your recent experience with us.
I hope you have a lovely rest of the week.
- EP
Happy!
Very accommodating changing my item for a smaller size, plus I came away with a gorgeous cardigan. Love both my items and they are hopefully the first of many purchases from Fat Face.
14 februari 2022
Svar från FatFace - WHITELEY
Hi Marcia,
Thank you for your 5* review. I am pleased to hear that you love your new purchase. Many thanks-AB.
Good fit leggings great quality
7 februari 2022
Svar från FatFace - WHITELEY
Hi Sally, Thank you for leaving us a 5 star review, pleased to hear you like your new purchases. LM
Svar från FatFace - WHITELEY
Thank you for your review and great to see your shopping experience is always good. LM
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.