Lovely shirt, same size as my other Fat Face shirts but this one was undersized,so had to return. Asked to try for next size up but unfortunately all out of stock.
Företaget har svarat
Plats
Byt platsUnit E5 Whiteley Village Shopping Centre, PO15 7PD Whiteley, Hampshire, GB
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Det här tycker kunderna
I collected an online order at your Whiteley store where I found the staff were efficient, helpful & friendly There was a good selection of stock in-store, I bought a nice top, (lovely soft cotton)... Se mer
Företaget har svarat
I made the mistake of ordering two of the same item on line! When I collected in store I explained what I had done and they immediately sorted the return and refund within minutes. The shirts I bought... Se mer
Företaget har svarat
A good selection of clothes for different adventures. The company has always had good quality & styles that lasts. Easy website to use. Shame some local stores had to close, like Southsea. Nice size... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
Unit E5 Whiteley Village Shopping Centre, PO15 7PD, Whiteley, Hampshire, Storbritannien
- 01489 557170
4,7
Utmärkt
196 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Friendly and helpful staff.
2 december 2023
Svar från FatFace - WHITELEY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I ordered
I ordered, I paid , I got confirmation email , I got email when in store , I collected
28 november 2023
Svar från FatFace - WHITELEY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Svar från FatFace - WHITELEY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Click and collect very efficient.
12 november 2023
Svar från FatFace - WHITELEY
Hi Helen, thanks for taking the time to review! We're so glad to hear that our Click and Collect service was so quick and easy for you. I hope you love your new purchase. We'd love to know how we can earn 5 stars in the future! Take care, CD
Always lovely products & super quick &…
Always lovely products & super quick & efficient with good communication regarding delivery to local Fat Face shop for collection
9 november 2023
Svar från FatFace - WHITELEY
Hi Ana
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order
Easy to order, arrived quickly, kept notified and staff helpful on collection.
9 november 2023
Svar från FatFace - WHITELEY
Good afternoon,
Thank you for taking the time to leave us your review.
I am pleased that you found our click and collect system to be efficient and that it kept you well informed. We will be sure to pass on your lovely review to our Whiteley store.
Take care, MM
Clothing looks nice and warm
3 november 2023
Svar från FatFace - WHITELEY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Svar från FatFace - WHITELEY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Svar från FatFace - WHITELEY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great service
Lovely chap at the till. Lots of smiles and looked like he cared about his job. I always get great service from Fat Face in Whiteley. Thank you to ALL rhe staff.
25 oktober 2023
Svar från FatFace - WHITELEY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Good quality goods
Good quality goods. Delivered to store on good time. Efficient friendly staff when collecting parcel.
19 oktober 2023
Svar från FatFace - WHITELEY
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – KS
Easy ordering process
Easy ordering process, good quality products, if a little pricey. Nice to be able to collect from store
19 oktober 2023
Svar från FatFace - WHITELEY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
Emily
Beautiful clothing!
No fuss ordering and I was kept informed about delivery. Always happy with my good quality purchases.
23 oktober 2023
Svar från FatFace - WHITELEY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
Emily
An online order
I ordered 2 items to collect from the store. I was informed when they were ready for collection & it was easy to pick them up.
17 oktober 2023
Svar från FatFace - WHITELEY
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
easy to order online
easy to order online. Order all packed up and ready for me. Very friendly staff.
16 oktober 2023
Svar från FatFace - WHITELEY
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Shop had a good atmosphere and looked…
Shop had a good atmosphere and looked good the staff were friendly cheery and very helpful and they had everything I wanted
30 september 2023
Svar från FatFace - WHITELEY
Thank you for your 5* review regarding your recent visit to our Whiteley store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Great company to deal with.
Easy website and ordering system to use. Emails to keep me posted on my orders progress.
Excellent click and collect system, very friendly and focused staff. Great product. I am thrilled with my purchase. Thank you!
29 september 2023
Svar från FatFace - WHITELEY
Hello Ann
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Your staff are always helpful and polite
24 augusti 2023
Svar från FatFace - WHITELEY
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! SK
Great way of ordering Didn’t have my size in store so ordered…
Didn’t have my size in store so ordered online at home. Within a week email to say it was in. Waited 5mins from walking up to check-out and out of store.
31 augusti 2023
Svar från FatFace - WHITELEY
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Svar från FatFace - WHITELEY
Hello Sam
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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