Lovely shirt, same size as my other Fat Face shirts but this one was undersized,so had to return. Asked to try for next size up but unfortunately all out of stock.
Företaget har svarat
Plats
Byt platsUnit E5 Whiteley Village Shopping Centre, PO15 7PD Whiteley, Hampshire, GB
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Det här tycker kunderna
I collected an online order at your Whiteley store where I found the staff were efficient, helpful & friendly There was a good selection of stock in-store, I bought a nice top, (lovely soft cotton)... Se mer
Företaget har svarat
I made the mistake of ordering two of the same item on line! When I collected in store I explained what I had done and they immediately sorted the return and refund within minutes. The shirts I bought... Se mer
Företaget har svarat
A good selection of clothes for different adventures. The company has always had good quality & styles that lasts. Easy website to use. Shame some local stores had to close, like Southsea. Nice size... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
Unit E5 Whiteley Village Shopping Centre, PO15 7PD, Whiteley, Hampshire, Storbritannien
- 01489 557170
4,7
Utmärkt
196 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Always good
Sizes consistent Ethical product sourcing /manufacture.
Friendly ,efficient staff .Clean, tidy store. Easy parking. Click and collect ,speedy delivery.
8 april 2026
Svar från FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy order and good communication
Easy order and good communication. Always found Fatface products good quality.
1 april 2026
Svar från FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent experience
Easy website to negotiate. Click and collect to choice of shops and refunds available in store. Couldn't get online in store to retrieve my order details but the friendly and efficient assistant just looked it up on system with no issues.
16 februari 2026
Svar från FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Well made and true to size
26 januari 2026
Svar från FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
It was easy to order online
It was easy to order online. My goods arrived early into the store and I was informed via email. The assistant in the store at Whiteley was welcoming and friendly and dealt with me quickly. The product is extremely good quality.
10 januari 2026
Svar från FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly & helpful staff
Friendly & helpful staff. My order was collected very easily indeed. Thank
You.
10 januari 2026
Svar från FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great price
Great price, easy pick up, quality item.
Friendly, professional staff in store.
7 januari 2026
Svar från FatFace - WHITELEY
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Svar från FatFace - WHITELEY
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Excellent service
6 januari 2026
Svar från FatFace - WHITELEY
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Good prompt service
Website was easy to use, could pay as a guest without having to get an account, goods arrived on time and notifications to me were prompt.
Service in the shop as I collected were very efficient.
6 december 2025
Svar från FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great experience
FatFace in Whiteley are great, love shopping in there and can always find something to wear.
4 december 2025
Svar från FatFace - WHITELEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
the menswear combines original design…
the menswear combines original design with quality at value for money prices
4 december 2025
Svar från FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Beautiful jacket
Beautiful jacket. The leather is soft, slightly quilted so warmer than others. Great shape and a fit, can’t wait to wear it.
16 november 2025
Svar från FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast delivery to store
Fast delivery to store
Helpful staff when I picked up
Fit of item perfect
True to size
8 oktober 2025
Svar från FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivered to store on time
Delivered to store on time. Friendly and helpful staff in store.
8 september 2025
Svar från FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer care
Great customer care. Friendly and helpful staff. Easy ordering and easy returns. Lovely clothes.
2 september 2025
Svar från FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and quick to send the…
Easy to order and quick to send the goods to my local store where it was easy to collect them. This store is in a shopping centre with free parking so is ideal.
18 augusti 2025
Svar från FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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