Delivery efficient.Had to change jumper for different size,at Tenterden .Very helpful young lady .Big thank you
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Everything fits well-(unlike some retailers)- so I am never disappointed with my buys. Great sale prices too- and it's so easy to do 'no quibble' returns -for when I've ordered multiple sizes on line.... Se mer
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I love Fat Face clothes - they are just ‘me’ and are my go to brand. Sadly, staff in store at our local branch need to practice saying “please” and “thank you” but I am trying not to let that put me o... Se mer
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Selected click and collect as postage was still applicable even though I spent £63, part of my order was ready to collect. I was told that the store would not be able to hold this part of my order unt... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
8 High Street, TN30 6AP, Tenterden, Kent, Storbritannien
- 01580 764396
4,7
Utmärkt
88 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från FatFace - TENTERDEN 2
Hi Veerle, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always a pleasure to shop with fat facev
9 november 2022
Svar från FatFace - TENTERDEN 2
Good morning Julia
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Tenterden FatFace employee gets my vote!
I have been searching for a suitable summer "straw" bag for the summer and in particular for our late summer wedding anniversary holiday near Nice this September. It had to be three things
1. Copious but not cumbersome
2. Must have a zip fastener for security but still look casual
3. Value for money
FatFace had the very bag to match my needs. I telephoned the Tenterton store as our local Tunbridge Wells FatFace store were out of stock. The male sales assistant could not have been more helpful. He searched nearer stores for me to find this bag and searched physically in his shop (in case the computer had not updated since the last sale).
In the end to ensure I receive this he suggested I buy the bag on line and that it would be free and speedy delivery.
I thanked him. You are lucky to employ him and I wish I could remember his name.
31 augusti 2022
Svar från FatFace - TENTERDEN 2
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, KC
Sent promptly
Sent promptly. Items well made and item that didn't suit was returned without hassle and refunded quickly.
23 maj 2022
Svar från FatFace - TENTERDEN 2
Hello Alison,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, LA
New spring dress with freebies!
I bought a new spring dress from the Tenterden store. The staff were very helpful and the experience was a good one. I was even offered some free coffee bags at the till!
31 mars 2022
Svar från FatFace - TENTERDEN 2
Good afternoon Lindsey
Thank you so much for your kind words, let us know what we can improve on for next time to get 5* from you :)
Have a lovely day-DW
Perfect Prompt delivery item Exactly as…
Prompt delivery item Exactly as advertised very pleased. Thank you
12 mars 2022
Svar från FatFace - TENTERDEN 2
Hi Teresa
Great to hear that your order arrived swiftly and your parka fits the bill. Thank you for your feedback and enjoy your day. MJ
Excellent service and very good quality…
Excellent service and very good quality clothes
28 februari 2022
Svar från FatFace - TENTERDEN 2
Hi Toni,
Thank you for taking the time to leave us your review, great to hear you received such goods service. Have a great rest of the day, LM
Outstanding sales team
Outstanding sales team
The sales team are always extremely helpful, cheerful and engaging.
14 februari 2022
Svar från FatFace - TENTERDEN 2
Tenterden will be delighted to read your lovely comments thankyou for taking the time to leave us a 5 star review CP
Expert guidance
Needing some kit for pilates, I wandered into the Tenterden store and was immediately made to feel welcome. An assistant advised me on the size I needed and gave me the details I needed to buy it online because it was not available in the store, which I did and I’m delighted. I was very impressed by I the help he gave me despite the fact that he did not himself get any credit for effecting the sale. The product is beautifully made and stlish.
27 november 2021
Svar från FatFace - TENTERDEN 2
Thank you for your 5* review on your visit to the Tenterden store, we are really pleased to hear that you are happy with your purchase.
We will make sure that your comments are passed on to the store :)
LE
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