Everything fits well-(unlike some retailers)- so I am never disappointed with my buys. Great sale prices too- and it's so easy to do 'no quibble' returns -for when I've ordered multiple sizes on line.... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I love Fat Face clothes - they are just ‘me’ and are my go to brand. Sadly, staff in store at our local branch need to practice saying “please” and “thank you” but I am trying not to let that put me o... Se mer
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I ordered a dress online and it arrived in my local store which saves me paying for postage and helps the environment! I usually wait for an offer on the dresses as they can be expensive, but I had... Se mer
Företaget har svarat
Gorgeous, warm, cosy jumper, almost wish it was winter so I can wear it now 🤣
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
8 High Street, TN30 6AP, Tenterden, Kent, Storbritannien
- 01580 764396
4,8
Utmärkt
80 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The staff in my local store( tenterden)…
The staff in my local store( tenterden) Sam is so helpful always smiling. Nothing is to much trouble.
11 augusti 2025
Svar från FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great selection of clothing in the…
Great selection of clothing in the store and online, good quality and perfect fit.
2 juli 2025
Svar från FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and arrived in store even…
Easy to order and arrived in store even sooner than expected.
30 juni 2025
Svar från FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - TENTERDEN 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Had an amazing experience at Fat Face…
Had an amazing experience at Fat Face in Tenterden, the staff were so friendly and very helpful.
They helped me with my shopping, especially a lady called Chloe.
She went out of her way to help me.
I’ll be coming back, thank you so much.
28 december 2024
Omdöme utan inbjudan
Svar från FatFace - TENTERDEN 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful staff excellent service. Prompt delivery. Very happy
Excellent customer service. Very kind and helpful staff 10/10
14 oktober 2024
Svar från FatFace - TENTERDEN 2
Hello Rita
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - TENTERDEN 2
Hello Caroline
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Brilliant staff all really pleasant and…
Brilliant staff all really pleasant and go out of their way to help me find what I'm looking for if not in shop they will order for me. Have shopped in Tenterden store for years items for my twin grandsons and myself. Lovely shop lovely staff x
26 juni 2024
Svar från FatFace - TENTERDEN 2
Good afternoon, Milly.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Tenterden store.
Take care, JB
Simple process from start to finish
I'm at the wrong age group for technology lol. But even I was able to place the order without any problems which must mean it's straight forward. Brilliant that I was able to pick up locally. Staff were lovely and friendly and made me welcome when I picked up the parcel. Great experience, will definitely do it again
3 maj 2024
Svar från FatFace - TENTERDEN 2
Good morning,
Thank you for your 5* review. I am pleased to hear that you had a positive online shopping experience and in our store. Many thanks-AB.
Ordered on line
Ordered on line. Walked to shop and collected. Staff friendly and received my order quickly.
12 maj 2024
Svar från FatFace - TENTERDEN 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Good quality clothes
29 april 2024
Svar från FatFace - TENTERDEN 2
Good morning,
Thank you for taking the time to leave your review.
I am so happy that you are pleased with the quality of our clothing. I hope you continue to enjoy our products as much as we do.
Take care, MM
My favourite place for clothes!
My favourite place for clothes!
The one shop in the high street I always head to and
always lovely staff who are so helpful.
Great to browse their website too and difficult to resist buying!
29 april 2024
Svar från FatFace - TENTERDEN 2
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Tenterden store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.
All the best, MM
All good, nothing bad...
The email messenger service worked fine this time (last time there was a problem) and the staff at the Tenterden store were friendly, helpful and efficient. The clothes as always are excellent.
18 april 2024
Svar från FatFace - TENTERDEN 2
Good afternoon,
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LC
A happy customer
Very easy placing a order online, excellent service. I can return unwanted items to my local store, where the staff are always polite and helpful.
26 januari 2024
Svar från FatFace - TENTERDEN 2
Good Afternoon Linda,
Thank you for taking the time to leave us a review!
I am happy to hear you enjoy using our online service and that you are loving the quality of our clothing! We really appreciate your positive feedback in regards to our overall service, we love to hear this from our customers!
We look forward to welcoming you back!
Kind Regards, JW
Goods arrived on time.One item didn’t…
Goods arrived on time.One item didn’t fit .I returned it to Tenterden shop the young lady was so helpful.Excellent service all round.
22 januari 2024
Svar från FatFace - TENTERDEN 2
Hi Jenny,
Thank you for taking the time to leave a review.
I’m sorry to hear you have encountered some issues, however, I am please our crew were able to resolve this for you.
We hope you love the rest of your order and we look forward to welcoming you back soon.
Take care, LC.
Svar från FatFace - TENTERDEN 2
Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
I love Fat Face clothes
I love Fat Face clothes - they are just ‘me’ and are my go to brand. Sadly, staff in store at our local branch need to practice saying “please” and “thank you” but I am trying not to let that put me off what is generally a nice shopping experience. I love the fabrics and most of the styles and over the years have learnt what does and doesn’t suit me. I actually have quite a few Fat Face pieces that would probably fall into the ‘vintage’ category! Ordering online is good, delivery fast and being able to take returns back to the store rather than through the post/courier is really helpful.
11 december 2023
Svar från FatFace - TENTERDEN 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I am so sorry to hear of your recent experience in one of our stores, I will flag this with the appropriate department for future consideration.
I hope you have a great day!
EP
Great speedy service as always
27 november 2023
Svar från FatFace - TENTERDEN 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Svar från FatFace - TENTERDEN 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
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