Super helpful staff at the Tunbridge Wells store ordered a blouse I’d seen online for me and I collected it from store a few days later
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Super helpful staff at the Tunbridge Wells store ordered a blouse I’d seen online for me and I collected it from store a few days later
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First service is brilliant, I ordered the wrong size Jeans, contacted by phone the Support Team and received such kind help, It was collected with such courtesy with the right size. The quality is f... Se mer
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Bought the Bella Floral Tea dress on line. When it arrived, the sleeve was broken, there was no under slip garment and there were loose threads all over. Tried to communicate with the on line ch... Se mer
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Always a pleasant shopping experience, clothes are well made, large changing rooms which is comfortable and pleasant and helpful staff. One item they didn’t have in my size was immediately ordered for... Se mer
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FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
10 Calverley Road, TN1 2TB, Tunbridge�Wells, Kent, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Both ladies served are really nice and approachable.

Svar från FatFace - T WELLS 3
Brilliant clothes
Super fast delivery
Helpful shop assistant when I returned items
I love fatface.com!!

Svar från FatFace - T WELLS 3
The customer service from Fat Face is fantastic. I returned a lovely jacket that I bought online because it wasn't quite the colour I wanted. The refund was processed in the Tunbridge Wells store very quickly and my postage refunded. I will definitely be buying more from this store.

Svar från FatFace - T WELLS 3
I ordered an item online for a birthday present to be collected from my local store. It was easy to order and arrived at the shop in 2 days rather than the the 5 to 7 days stated.

Svar från FatFace - T WELLS 3
Very friendly and helpful Sales staff in Tunbridge Wells, great changing rooms and a really good purchase at a great price. Thank you.

Svar från FatFace - T WELLS 3
I went to the Tun Wells Fat Face store and was really really helped out by a staff member - Charlie.
I purchased a gift for my gf but i bought the wrong size so i wanted to exchange them. I had lost the receipt and gift receipt. The store did not have size i needed i was helped to find another item, and then as they were running it through on the till i changed my mind and wanted to get something else, which was fine.
I was really helped out and treated really well even though i was being a bit annoying.

Svar från FatFace - T WELLS 3
Easy online ordering, fast click and collect and friendly, helpful staff in Tunbridge Wells.

Svar från FatFace - T WELLS 3
Prices a bit high but usually worth it. Need to be a bit careful on sizing so always best to try things on before buying. Helpful staff who aren't pushy.

Svar från FatFace - T WELLS 3
Staff in Tunbridge Wells branch always give excellent customer service - helpful & friendly!

Svar från FatFace - T WELLS 3
Always great quality a fast delivery. Staff are very helpful and polite.

Svar från FatFace - T WELLS 3
Always a great experience visiting the shop in Tunbridge Wells. The staff are always very helpful and nothing is too much trouble.
The merchandise is well displayed and always looks so appealing. I love the great quality too.
So many lovely things to buy.

Svar från FatFace - T WELLS 3
I would’ve put 5 stars, but I had to pay for postage on some items, unfortunately they don’t group them which is a shame. Customer service great in store and I did get some items delivered as I raided the sale.

Svar från FatFace - T WELLS 3
Great customer service - my order went missing in the post but a new item was delivered very quickly and am delighted with my purchase. Thank you Fat Face!

Svar från FatFace - T WELLS 3
Lots of natural fibres, good selection of colours (not just the 'trendy' stuff that doesn't suit everyone). Fast delivery and easy returns of online orders. Very friendly and helpful staff in high street shops.

Svar från FatFace - T WELLS 3
Great quality clothing. Did click and collect east peasy. Lovely staff at Tunbridge Wells.

Svar från FatFace - T WELLS 3
We bought one men's shirt online, a large, half price in the sale, which was great.
The other two shirts bought, were mediums ~ we took a chance as in the sale, but sadly these were too snug.
We took these to our local store, in Tunbridge Wells, and were served cheerfully and given an instant refund, no problem at all.
Good Customer service.

Svar från FatFace - T WELLS 3
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