Visited the Stirling store looking for some smart shorts and what a smart looking Fat Face it is. Tried a pair on but the fit wasn't quite right. In steps Christine, the nice assistant and suggests a... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I went into Fatface to pick up an on-line order and I like the style and selection of clothes so much I bought another top. I like how several styles of tops come in 3/4 sleeves. The colours are vibra... Se mer
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Placed my order online which I received quickly. I stupidly ordered 2 items exactly the same. I returned the extra item directly to the store which was very straight forward. The staff were lovely and... Se mer
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Great returns policy. Deliveries to house good on the whole, with only one parcel delayed. Would have given 5 stars but staff member dealing with my store returns was a bit 'off' with me, telling me n... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
Unit 6 The Thistles Shopping Centre, FK8 2EA, Stirling, Lothian, Storbritannien
- 01786 445301
4,8
Utmärkt
93 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Satisfied customer
Very satisfied customer with my recent purchase in Fatface Stirling.Extremely lovely young girl served me today and was ever so helpful.well done
23 april 2024
Svar från FatFace - STIRLING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent Customer Service
Had to exchange a tee shirt for larger size which fortunately they had in stock and even better, the sale was on so they refunded £10 saving. Thank you
22 april 2024
Omdöme utan inbjudan
Svar från FatFace - STIRLING
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear we were able to exchange this item for you. We look forward to welcoming you back soon!
Take care.- GM
Svar från FatFace - STIRLING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Svar från FatFace - STIRLING
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Helpful staff in Stirling store
Helpful staff in Stirling store, quick delivery, great products
24 mars 2024
Svar från FatFace - STIRLING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Second time ordering
Second time ordering.
Like the range of sizes and styles of dresses as most stores don't carry many larger sizes, but I did nip in to check quality and cut before ordering, and not had to return anything.
Good delivery updates and securely packaged.
15 januari 2024
Svar från FatFace - STIRLING
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Helpful staff and good products
10 januari 2024
Svar från FatFace - STIRLING
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Amazing service as always
Amazing service as always, had an issue with a parcel but it was sorted right away
7 december 2023
Svar från FatFace - STIRLING
Hello Jamie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - STIRLING
Hello James
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great communication and speedy delivery…
Great communication and speedy delivery to store. Excellent.
1 december 2023
Svar från FatFace - STIRLING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy ordering for pick up in store
Easy ordering for pick up in store. Arrived early. Very helpful friendly staff in store in Stirling.
30 november 2023
Svar från FatFace - STIRLING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent service from store correcting…Stirling
Excellent service from store correcting my mistake ordering online to re ordering for me and having it sent so quickly.
Thank you
29 november 2023
Svar från FatFace - STIRLING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Svar från FatFace - STIRLING
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB
Christmas stuff
Very helpful staff member helping me as if forgot to take my order number with me.
4 november 2023
Svar från FatFace - STIRLING
Hi Julie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Happy with the ordering process and the…
Happy with the ordering process and the quick delivery of my order to the store, thank you .
5 november 2023
Svar från FatFace - STIRLING
Good afternoon, Isabelle.
Thank you for leaving us this review about your Click n' Collect shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon either on line or in store.
Take care, JB
Bootcut jeans (quality)
Great quality and really stylish jeans. Very happy with the products and no hitches with delivery (collected from shop having ordered online(.
12 oktober 2023
Svar från FatFace - STIRLING
Hi Derek
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - STIRLING
Hi Wendy thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service from start to finish.
Great service from start to finish, the jeans I ordered were absolutely amazing, so much so, I ordered another pair in a different colour.
23 september 2023
Svar från FatFace - STIRLING
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Svar från FatFace - STIRLING
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB
Very easy ordering experience
Very easy ordering experience. Staff in shop extremely pleasant. Sandals did not fit and return was just as easy.
3 september 2023
Svar från FatFace - STIRLING
Good Morning Karen,
Thank you for taking the time to leave us a review!
We really appreciate your feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received.
I hope you have a great day! - JW
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