Great service from my local FatFace store in Stirling. Very helpful smiley staff. Happy with my pink stripe long sleeve top. Returned the Ria top ... Lovely neckline embroidery but sadly too long.... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great returns policy. Deliveries to house good on the whole, with only one parcel delayed. Would have given 5 stars but staff member dealing with my store returns was a bit 'off' with me, telling me n... Se mer
Företaget har svarat
I went into Fatface to pick up an on-line order and I like the style and selection of clothes so much I bought another top. I like how several styles of tops come in 3/4 sleeves. The colours are vibra... Se mer
Företaget har svarat
Placed my order with FatFace The process was very efficient and my order arrived at my local store even earlier than anticipated. The staff at the store were very friendly and helpful when I went t... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
Unit 6 The Thistles Shopping Centre, FK8 2EA, Stirling, Lothian, Storbritannien
- 01786 445301
4,8
Utmärkt
81 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very efficient and trouble free process
29 april 2026
Svar från FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Miss Coleen
Just happy & much easier for me to return this shop! I love it and always fit in me!!
26 april 2026
Svar från FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service from Stirling Fat FaceFace…
Great service from my local FatFace store in Stirling. Very helpful smiley staff. Happy with my pink stripe long sleeve top. Returned the Ria top ... Lovely neckline embroidery but sadly too long. More petite sizes please.
25 april 2026
Svar från FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality
I buy a lot of clothes from Fatface for their quality, fit and tall sizes - for both me and my boyfriend.
Staff in Stirling shop are always helpful too
25 april 2026
Svar från FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very good quality clothing
Very good quality clothing. Stylish and practical. Good delivery and easy to return.
17 april 2026
Svar från FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
So easy to order
So easy to order. Great staff at Stirling store. Great quality comfortable socks.
28 mars 2026
Svar från FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Stirling
Staff in the branch was very pleasant and helpful, also efficient in dealing with my query.
31 januari 2026
Svar från FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality
I went into Fatface to pick up an on-line order and I like the style and selection of clothes so much I bought another top. I like how several styles of tops come in 3/4 sleeves. The colours are vibrant, the material is good quality and the staff are always pleasant
10 januari 2026
Svar från FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Returning one item from my internet…
Returning one item from my internet order. Efficiently & pleasantly achieved.
7 januari 2026
Svar från FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Placed my order online which I received…
Placed my order online which I received quickly. I stupidly ordered 2 items exactly the same. I returned the extra item directly to the store which was very straight forward. The staff were lovely and very helpful and received my refund promptly into my bank account. Will definitely use website again
4 januari 2026
Svar från FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great returns policy but staff member a bit stressed.
Great returns policy. Deliveries to house good on the whole, with only one parcel delayed. Would have given 5 stars but staff member dealing with my store returns was a bit 'off' with me, telling me not to put all returns items on counter at once and that they had to be dealt with receipt by receipt. I got thus, but her manner could have been less terse. But maybe she had had a difficult day, so I tried to do exactly as she said.
5 december 2025
Svar från FatFace - STIRLING
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Staff were very helpful and efficient
Staff were very helpful and efficient. Products excellent quality, decided to keep all three items
27 oktober 2025
Svar från FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast and efficient
Placed my order with FatFace
The process was very efficient and my order arrived at my local store even earlier than anticipated.
The staff at the store were very friendly and helpful when I went to collect my order.
27 augusti 2025
Svar från FatFace - STIRLING
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality clothing good service and reasonable prices
Friendly and helpful assistance
14 augusti 2025
Svar från FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff very helpful and friendly and…
Staff very helpful and friendly and gave good advice
1 augusti 2025
Svar från FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Popped into the Stirling store looking…
Popped into the Stirling store looking for a lightweight neck scarf. Thanks to the helpfulness of Alison, my wife also bought two dresses that she looks stunning in. Thanks for all your support and advice. We will be more than happy to shop with you again on our next trip back to bonnie Scotland.
21 februari 2025
Omdöme utan inbjudan
Svar från FatFace - STIRLING
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Stirling store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - STIRLING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - STIRLING
Hello Sheila,
Thank you for your review.
I am so pleased to hear of your experience in our Stirling store. We can't wait to welcome you back soon.
Take care, CT
I really like the clothes and the…
I really like the clothes and the service is very good.
5 november 2024
Svar från FatFace - STIRLING
Hello Mark
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.