Absolutely love our local high street store! The team are always cheerful, friendly and helpful! Great range of unusual clothes which fit well and make me feel special! Always get lots of complim... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Delivery great, direct to local store, staff at St Neots store are lovely. Unfortunately none of the items I ordered fit or looked good, the tops were too short and dress too large. I returned items t... Se mer
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The store and customer service staff were very apologetic and helpful regarding my delivery. It was due, delayed, sent to the wrong store then lost completely. Lots of emails re delivery but no sign o... Se mer
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My order was delivered to my local shop in st neots. I was informed by email to say that the item was delayed for a few days but the same day l had another e mail to say item was now at the shop . St... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
45 Market Square, PE19 2AR, St�Neots, Cambridgeshire, Storbritannien
- 01480 476162
4,9
Utmärkt
145 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Staff friendly and helpful
Staff friendly and helpful. Click and collect works well. There is always good choice of styles, some lovely colour schemes also men’s section welcome asset in town bereft of any menswear stores.
7 augusti 2025
Svar från FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I generally collect my orders from the…
I generally collect my orders from the St Neots branch - the staff are always helpful & efficient.
1 augusti 2025
Svar från FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service & great goods
As always whether buying online or in store I always recieve good service.
25 juli 2025
Svar från FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service
Great customer service from Louise who went above and beyond to get the fleece I wanted to me before I went away on holiday. The fleece is really cosy too.
15 juni 2025
Omdöme utan inbjudan
Svar från FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
East Ordering
Love Fatface, ordering is easy.
delivery to store is simple.
But if stores sold larger sizes this would be such an improvement.
6 maj 2025
Svar från FatFace - ST NEOTS
Hello Anita, thank you for your review. I am so pleased to hear of your recent experience shopping with us. Take care, CM
Very good quality clothes
Quick delivery and also returns are soon re credited to you. Clothes are a good quality.
30 april 2025
Svar från FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic Service
I cannot praise Fatface highly enough and this is both the customer service team and the store assistants in the St Neots store.
My first order with Fatface wasn't the smoothest of experiences, one order didn't arrive and then on ordering again, this was seemingly not going to arrive either. However, customer services sorted the orders out for me, and St Neots store sorted out the return of the duplicate item. A great team effort from Fatface and a lovely dress for me.
7 april 2025
Svar från FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
went to pickup a online order at St…
went to pickup a online order at St neots Fatface. Excellent staff and the products are always lovely
30 mars 2025
Svar från FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely staff St Neots Store
Lovely staff, knowledgeable about product, made to feel welcome. I really struggle to find jeans to fit, they were patient and helpful and I ended up with 2 pairs!
16 mars 2025
Omdöme utan inbjudan
Svar från FatFace - ST NEOTS
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Love the St Neots store
Love the St Neots store, it’s always really well merchandised and the staff are extremely helpful and very friendly.
9 mars 2025
Svar från FatFace - ST NEOTS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience! Take care, CT
So nice to have a local branch
I went to collect an item and tried on a jumper while I was there. The staff are always friendly and helpful so it's a pleasure to go in there
28 januari 2025
Svar från FatFace - ST NEOTS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - ST NEOTS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Prompt collection and friendly staff
Prompt collection and friendly staff. Quite expensive clothes, but good quality.
3 december 2024
Svar från FatFace - ST NEOTS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great customer service
Staff very helpful when trying to choose jeans. Good suggestions on style and comfort.
28 november 2024
Svar från FatFace - ST NEOTS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered on line
Saw some chino’s in the shop unfortunately didn’t have my size but could order on-line for free delivery to shop for next week which was ideal. When picked up tried on at home very pleased with product good fit and quality.
29 oktober 2024
Svar från FatFace - ST NEOTS
Hello Ian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Exceptional customer service
Always receive a very warm welcome from all members of staff at St Neots
Kayleigh was exceptionally helpful today and previously in helping me find the right goods to suit my preferences
7 augusti 2024
Omdöme utan inbjudan
Svar från FatFace - ST NEOTS
Hello Helen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
ice Cream t shirt
Having purchased the Jude t shirt in a size 12 and realised how big it was, FatFace responded to my review on here very promptly. I managed to swap it to a smaller size and it fits beautifully. Thanks FF!
At St Neots branch, I was met by a lovely member of staff who directed me to the t shirts I was after. Lovely store.
8 juli 2024
Svar från FatFace - ST NEOTS
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Such a lovely experience!
Such a lovely experience I had shopping in Fatface in St Neots. The two members of staff Emma and Janet were very helpful and friendly. I came out of the shop feeling that I enjoyed shopping there. Keep up the good work! 🤩.
2 juli 2024
Omdöme utan inbjudan
Svar från FatFace - ST NEOTS
Hi Joan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Amazing shopping experience with Kayleigh
Kayleigh at the St Neots branch was fantastic, creating a warm, relaxed environment for our shopping experience.. no hard sell, just honest friendly advice with a smile….we will be back again
13 juli 2024
Omdöme utan inbjudan
Svar från FatFace - ST NEOTS
Hello Simon
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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