I use my local Fatface branch quite frequently and always find the staff helpful, friendly and genuinely happy. My most recent purchase has to be ordered for delivery (to the store). They were very... Se mer
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Det här tycker kunderna
Quick delivery time and I was notified. Easy to order and have delivered to shop. Returned one item and received my refund quickly. Staff very helpful and efficient in shop.
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Delivery great, direct to local store, staff at St Neots store are lovely. Unfortunately none of the items I ordered fit or looked good, the tops were too short and dress too large. I returned items t... Se mer
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The store and customer service staff were very apologetic and helpful regarding my delivery. It was due, delayed, sent to the wrong store then lost completely. Lots of emails re delivery but no sign o... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
45 Market Square, PE19 2AR, St�Neots, Cambridgeshire, Storbritannien
- 01480 476162
4,9
Utmärkt
133 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good company to order from.
Easy to order online and use local shop as delivery point.
Good communication throughout process.
Staff friendly and helpful.
26 april 2026
Svar från FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service
Great service, ordered online and picked up from store. Made things so much easier! Fat face clothing never fails for quality.
9 mars 2026
Svar från FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered on line and had delivered to my…
Ordered on line and had delivered to my local High Street store. Very efficient staff who quickly found my order.
First time I’ve done this, but will doing it this way in future. No delivery costs. Wonderful.
6 januari 2026
Svar från FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant
Brilliant, character slippers, love the shimmer that runs through it. Very comfortable
5 januari 2026
Svar från FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The store and customer service staff…
The store and customer service staff were very apologetic and helpful regarding my delivery. It was due, delayed, sent to the wrong store then lost completely. Lots of emails re delivery but no sign of the skirt. So a new one was ordered, due, delayed emails again but it finally arrived 8 days after its original expected date BUT a day earlier than the second date. Finally, and like Cinderella's slipper...It Fits. Fat Face and product tick. Delivery company, ( you know who you are!) cross.
18 december 2025
Svar från FatFace - ST NEOTS
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Svar från FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
In And Out
Fast and efficient, also friendly. In and out of the store in less than 2 minutes.
30 oktober 2025
Svar från FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very friendly team in St Neots
Very friendly team in St Neots. I came just to have a quick look and Magda was so helpful so I want home with 2 tops and a dress. I kindly recommend this store.
8 oktober 2025
Omdöme utan inbjudan
Svar från FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered online two pairs of…
Ordered online two pairs of jeans/chinos for my husband for delivery into St Neots branch. Got an email to say delayed, but did arrive in day it was suppose to. Staff at St Neots lovely. My husband is really pleased with the trousers, fit really well.
4 oktober 2025
Svar från FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Any visit I make to fatface is always a…
Any visit I make to fatface is always a delight ! Have been shopping with you for years and still have dresses that go back years , still look like new and always get compliments when I’m wearing my fat face clothes !
The girls that work in my local st Neots Cambridgeshire shop are always welcoming and cheerful 🌟
9 september 2025
Svar från FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast efficient service
Fast efficient service. Friendly staff in shop when collecting.
16 augusti 2025
Svar från FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality clothes and a good price…
Good quality clothes and a good price in the sale
15 augusti 2025
Svar från FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff friendly and helpful
Staff friendly and helpful. Click and collect works well. There is always good choice of styles, some lovely colour schemes also men’s section welcome asset in town bereft of any menswear stores.
7 augusti 2025
Svar från FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I generally collect my orders from the…
I generally collect my orders from the St Neots branch - the staff are always helpful & efficient.
1 augusti 2025
Svar från FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service & great goods
As always whether buying online or in store I always recieve good service.
25 juli 2025
Svar från FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service
Great customer service from Louise who went above and beyond to get the fleece I wanted to me before I went away on holiday. The fleece is really cosy too.
15 juni 2025
Omdöme utan inbjudan
Svar från FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
East Ordering
Love Fatface, ordering is easy.
delivery to store is simple.
But if stores sold larger sizes this would be such an improvement.
6 maj 2025
Svar från FatFace - ST NEOTS
Hello Anita, thank you for your review. I am so pleased to hear of your recent experience shopping with us. Take care, CM
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