I ordered the purse as it said it would be in store for collection by 16:30 on the last day of my holiday. Sure enough, at 16:36 I had a message saying it was in store ready to be collected. I arrived... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Lovely quality clothes , true to size and I consider good value for money. Quality of linen is excellent . Looked in a few shops in st Ives but can always find something that I like in fat face. My h... Se mer
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I'm so pleased with my FatFace chinos that I have bought two more pairs in different colours online. They manage to look modern without being too voluminous, and the different leg length options made... Se mer
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Fantastic value and style. I love this company, especially since they are sharing company posting locations. Walked into a shop in St. Ives in Cornwall and mentioned an item I’d seen in the sale a mon... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
5 Fore Street, TR26 1AB, St�Ives, Cornwall, Storbritannien
- 01736 796333
4,3
Utmärkt
66 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Another great FatFace order
My collect in-store order was processed very quickly. Communication was great and it arrived in store in time for the beginning of my UK break.
On collection, the member of staff was very helpful, putting my order into a more sturdy bag for ease of carrying.
6 augusti 2023
Svar från FatFace - ST IVES
Thank you so much for your lovely words. We are super thrilled to hear of your positive shopping experience with us and we look forward to welcoming you back soon! - RS
TOP QUALITY GARMENTS
Great user-friendly webpages
Top quality garments
Superb range of designs
Excellent washing - no/very little shrinkage.
New - Very useful 'Click and Collect' option
Obliging friendly and welcoming Store Staff
28 juli 2023
Svar från FatFace - ST IVES
Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS
Lovely dress
Lovely dress. Lady in StIves store very helpful as didn't have dress in stock in the size needed. Ordered online and arrived within 3 days.
24 juli 2023
Svar från FatFace - ST IVES
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
It’s a really lovely swim suit but too…
It’s a really lovely swim suit but too small (size 10 which has always fitted before) with little support despite being advertised with tummy control. Had to call into my local store after a week as no email sent. The staff were lovely and very apologetic as they hadn’t got it as an in-store collection so no way to contact me. Unfortunately I’ll need to return it.
18 juli 2023
Svar från FatFace - ST IVES
Hello Emma
Thank you for your review.
I have taken a look at the St Ives Click and Collect system and I can see that there you haven't been sent an email as the name on the system did not match yours on the order.
I am sorry to hear that you aren't happy with your swim suit, I will be sure to pass your feedback on.
Take care, LE
Great little store
This is a great little store. My wife and I like Fat Face and the team here are really helpful and friendly. They were really helpful to my wife locating stock at other nearby branches.
14 maj 2023
Svar från FatFace - ST IVES
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Svar från FatFace - ST IVES
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Svar från FatFace - ST IVES
Hi Neil
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I was on holiday for a week and ordered…
I was on holiday for a week and ordered something from the sale to be delivered to the local Fatface shop. It was there within three days. Great service.
17 april 2023
Svar från FatFace - ST IVES
Good afternoon, Christine
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon.
Take care, JB
Smooth order process
Order process to delivery is smooth and stress free. I am given regular notifications. Te goods arrive within a few days and are in environmentally friendly packaging.
14 april 2023
Svar från FatFace - ST IVES
Thankyou for your 5* review and wonderful feedback! It is always so lovely to read such positive experiences. All the best! BP
Great store
I ordered a pair of shorts online and collected them from my home town of St Ives. The staff were really friendly and helpful.
1 april 2023
Svar från FatFace - ST IVES
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Svar från FatFace - ST IVES
Good afternoon, Susan
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our St. Ives store.
Take care, JB
Always friendly
Always friendly, helpful staff. Alway got a good selection of clothing.
22 januari 2023
Svar från FatFace - ST IVES
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great sales help great sales assistant
12 december 2022
Omdöme utan inbjudan
Svar från FatFace - ST IVES
Good afternoon, Maureen
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our St. Ives store.
Take care, JB
Svar från FatFace - ST IVES
Good afternoon, Jonathan
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our St. Ives store.
Stay safe. JB
Refund of jumper
Went into store in St ives , cornwall was served by a lovely man called Johnathan , very pleasant and very smiley and talkative.
31 augusti 2022
Omdöme utan inbjudan
Svar från FatFace - ST IVES
Good Afternoon Glenda,
Thank you so much for taking the time to post a review. Have a lovely weekend ahead! -KC
Svar från FatFace - ST IVES
Hi John, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive online shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - ST IVES
Hi Christine, Thank you for your 5* review - I am so pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon! Take care, LE
Svar från FatFace - ST IVES
Hi there
Great to hear you found our online ordering service trouble free. So pleased you are happy with your purchase. Enjoy the rest of your day. MJ
Friendly efficient service
23 mars 2022
Svar från FatFace - ST IVES
Good Afternoon Graham
Thank you for your 5* review and for sharing your recent experience in our St Ives store. Please be assured that I will pass this onto the crew members involved for you.
Have a fabulous rest of the day.
- EP
Really good service and prompt delivery
4 mars 2022
Svar från FatFace - ST IVES
Hello Vivian
Pleased to hear you had a good shopping experience recently. Thank you for your review. MJ
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