I have always had good experience with Fatface both on line shopping and in store. Their clothing is well made with good comfortable fit true to size and generally on the comfortable side of fit. I ha... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff at the Reigate branch today went out of their way to find me exactly the product I was looking for, making two trips to the stock room just to find the jacket I wanted but with my preferred... Se mer
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Your order to store service is a shambles. 3rd time I have used it and problem every time with delays and misinformation. Will not use this service again.
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Callum was so helpful at the Reigate store ,I phoned to check stock availability and he arranged for a pair of wellington boots to be ready for trying on today. He even gave excellent directions to... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
20/22 High Street, RH2 9AY, Reigate, Surrey, Storbritannien
- 01737 243103
4,6
Utmärkt
83 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
prompt delivery but I miss the delivery…
prompt delivery but I miss the delivery to store option
10 november 2022
Svar från FatFace - REIGATE 2
Good afternoon, Barbara
Thank you for leaving us this review about your instore shopping experience. Please be assured your custom and feedback is important to us, and I promise you that the feedback you have given is documented and passed onto the relevant parties to investigate. We look forward to you shopping with us again soon at our Reigate store.
Take care, JB
Laura was great I called to ask her to…
Laura was great I called to ask her to hold a pair of ladies ankle boots which she had ready when we visited the shop in Reigate today. All the staff were very friendly and helpful.
Well Done, lovely shop.
God bless
Andrew Hayward
30 september 2022
Omdöme utan inbjudan
Svar från FatFace - REIGATE 2
Good Morning
Thank you for leaving us this review about your in store shopping experience, it's great reading such positive comments about the quality and service you received.
Have a good weekend!
EP
Brilliant service. Love Fat Face clothes
Always such good, friendly service and love ethical clothing. Less leather or more leather alternatives would be a bonus and vegan labelled shoes/clothes.
1 september 2022
Svar från FatFace - REIGATE 2
Hi Julie, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful and polite staff
Very helpful and polite staff. The shop was very tidy and a good amount of stock to browse. Friendly atmosphere. All good! Thank you.
26 augusti 2022
Svar från FatFace - REIGATE 2
Hi Jean, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I was very pleased with the customer …
I was very pleased with the customer service, and love my new outfit I brought good quality
15 juli 2022
Omdöme utan inbjudan
Svar från FatFace - REIGATE 2
Hi Linda, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, LE
Disappointed that I was unable to take…
Disappointed that I was unable to take back an online purchase paid via PayPal to my local store. Is this new?, not happy at having a wasted journey, this should be made clearer when you buy online. I’ve never encountered this with fatface before.
13 juli 2022
Svar från FatFace - REIGATE 2
Good morning,
Thank you for taking the time to leave us your review. I am so sorry to hear of your recent experience in our Reigate Store. Please be assured that this will be followed up with the store so the appropriate action is taken to ensure that this does not happen again.
Take care, EG
Great website
Great website, saw a dress in a FF shop window prior weekend but didn’t have time to go in to try on as busy! Easy ordering process and delivery super quick. Great products delivered.
20 juni 2022
Svar från FatFace - REIGATE 2
Hello Alexandra,
Thank you for your 5* review.
I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future.
Have a wonderful day DW
Really helpful and friendly salesperson…
Really helpful and friendly salesperson (Kirsty) in Reigate
16 juni 2022
Omdöme utan inbjudan
Svar från FatFace - REIGATE 2
Good afternoon!
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received at our Reigate store. We look forward to you shopping with us again soon.
Take care, JB
Thanks to the helpful staff at Reigate
Thanks to the helpful staff at Reigate. They recently guided me through a complicated exchange of a garment and today helped me to find some new clothes! They know the current ranges very well and encouraged me to experiment with styles.Will definitely return! Many thanks
4 maj 2022
Omdöme utan inbjudan
Svar från FatFace - REIGATE 2
Hi Thelma,
Thank you for taking the time to leave your 5* review. I am pleased to hear that you are happy with the service you received in our Reigate store. I will make sure that your comments are passed on directly to the store and their area manager. Have a lovely weekend! Many thanks-AB.
Fat Face is an excellent company
Fat Face is an excellent company. I love how sustainable their materials and how eco friendly they are. Their clothes are my favourite and their customer service is excellent. I would not hesitate to recommend them.
14 februari 2022
Svar från FatFace - REIGATE 2
Good Morning Sandra,
Thank you for taking the time to write your review. I am so happy to hear how much you love the brand! - KC
More Fat Face
Another good shirt from Fat Face. My wife calls me Man from Fat Face as all my clothes are from you!!
6 februari 2022
Svar från FatFace - REIGATE 2
Hi James, Love your nickname from your wife and that you love our clothing so much. Thank you for the 5 star review and for being such a loyal customer. LM
Excellent product high quality…arrived…
Excellent product high quality…arrived quickly too!
29 november 2021
Svar från FatFace - REIGATE 2
Hi Steve,
Thank you for your 5* review. Many thanks-AB.
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