Incredibly fast delivery and lovely items that fit to size with the usual fat face quality We also visited the store in Oxford and the staff were lovely Bring back the fat face store in Swindon o... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Lovely company lovely clothes and accessories if you can't find it in your local store its usually online!! Very easy to order online quick delivery and always well packaged. Friendly happy helpful st... Se mer
Företaget har svarat
I love the cotton garments from Fatface. They are well made and the quality is extremely good. On line ordering is simple and collection in store efficient.
Företaget har svarat
The staff was very pleasant, helpful and efficient. Return procedure was straightforward and pain free. The quality of their product is reasonably good. But their designs seem to be aiming for tall p... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
Unit A 11/12 Queen Street, OX1 1EJ, Oxford, Oxfordshire, Storbritannien
- 01865 251428
4,5
Utmärkt
159 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Friendly and knowledgeable customer…
Friendly and knowledgeable customer service. Bev was calm and competent.
19 januari 2024
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Bev was very approachable
Bev was very approachable, informative and efficient. She is a credit to your team. This was just before Christmas and she was so festive in her kindness.
17 december 2023
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beautiful and good quality
Great quality, beautiful clothes, original gifts for Christmas.
20 december 2023
Svar från FatFace - OXFORD 3
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ask for Bev!
We were served by a lovely lady called Bev who made our experience personal. She was polite and funny and a pleasure to chat to.
29 december 2023
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Good afternoon, Harley.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Oxford store.
Take care, JB
beverley was very kind and helpful
beverley was very kind and helpful, thank you :)
23 december 2023
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Hello Vicki
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beverly was great :)
23 december 2023
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Hello Jack
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely dresses for a summery Xmas!
Delivery was very fast and the dresses I bought were exactly what I expected. I’m really happy!
9 december 2023
Svar från FatFace - OXFORD 3
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Helpful staff
Assistant Dilip went above and beyond to get security tag removed from item that had been purchased at Paddington. Very helpful.
13 december 2023
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
The clerk (Ann) was extremely helpful
The clerk (Ann) was extremely helpful. She explained the return policy very clearly and helped me make a choice of which item to buy for my son.
12 december 2023
Svar från FatFace - OXFORD 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent staff member
Bev was very helpful and managed both the click and collect and the return without any fuss despite it being the first time she had done this! Very friendly staff memeber - an asset to the company
4 december 2023
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Bev was very helpful when I was looking…
Bev was very helpful when I was looking for something that wasn’t out - she found exactly what I was I looking for.
Good store, tidy, plenty of stock & sizes & friendly happy staff!
3 december 2023
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Nice met Bev today
Nice met Bev today, she’s helpful and kind, glad to visit store again!
27 november 2023
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Hello Nissy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Amazing customer service from Vicky in…
Amazing customer service from Vicky in the Oxford store,helped me choose the nicest things for my Wife.
An asset to the company,will visit again.
1 november 2023
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
A good visit
Well set out store. Labels clear. Discounted prices clearly written. We were with young children and the assistant kindly pointed out the colouring and bauble activity which the five year old was happy to engage in. ( Bev, I believe) This gave us a bit easier browsing time.
Bev was excellent and friendly on the till, but a queue had built up and it seemed that there were no more till trained assistants for a while, though eventually a second came.
25 november 2023
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great service
I was served by Beverley who was very polite and friendly. I mentioned that my purchase was a gift and she gave my some gift wrap for it. She was very patient with my having such a long email address.
25 november 2023
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Hi Simon, thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Bev is a lovely shop assistant and very…
Bev is a lovely shop assistant and very kind and cheerful and made the shop welcoming. She gave an extra hand helping me find christmas socks.
15 november 2023
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Thank you for your 5* review regarding your recent visit to our Oxford store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Bev was a great help whilst I was…
Bev was a great help whilst I was trying to find the best fit in a pair of slippers, totally on board to help with anything I needed.
11 november 2023
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Order came quickly
28 oktober 2023
Svar från FatFace - OXFORD 3
Hello Karen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good products and friendly staff
I popped into the store to buy a small Christmas present. I found what I was looking for, and I was pleased by the quality and price. I was served by Bev at the till - she was very friendly and helpful.
29 oktober 2023
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Hi Carly
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Bev was super friendly and lovely……
Bev was super friendly and lovely… nicest chat I’ve had at a till!
29 oktober 2023
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Hi Stella
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.