Incredibly fast delivery and lovely items that fit to size with the usual fat face quality We also visited the store in Oxford and the staff were lovely Bring back the fat face store in Swindon o... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Lovely company lovely clothes and accessories if you can't find it in your local store its usually online!! Very easy to order online quick delivery and always well packaged. Friendly happy helpful st... Se mer
Företaget har svarat
I love the cotton garments from Fatface. They are well made and the quality is extremely good. On line ordering is simple and collection in store efficient.
Företaget har svarat
The staff was very pleasant, helpful and efficient. Return procedure was straightforward and pain free. The quality of their product is reasonably good. But their designs seem to be aiming for tall p... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
Unit A 11/12 Queen Street, OX1 1EJ, Oxford, Oxfordshire, Storbritannien
- 01865 251428
4,5
Utmärkt
159 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I visited the Oxford store on Monday…
I visited the Oxford store on Monday 13th May I went in just for a brows I was looking to get some new bits for my holiday, as I was browsing through the men’s department I was approached by a lady called Vicky who helped me to find some holiday bits she showed me all the different options and styles in the shirts and shorts which I’m really pleased with the service I received was amazing and Vicky definitely knew the product well , I will definitely be returning when I’m back from my holidays
13 maj 2024
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Great Experience
I went into fat face Oxford today looking for something to fill out my summer wardrobe. I had the assistance of Vicky who directed me towards some lovely summer dresses, she recommended a few different types and really spent the time with me to make sure I was happy before I purchased. Because of this, I will definitely be coming back to the store again and asking for the assistance of Vicky!!
17 maj 2024
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Svar från FatFace - OXFORD 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent Service
Excellent service from Vicky as usual. She is always friendly & helpful.
17 april 2024
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
The collection at the store is amazing
The collection at the store is amazing. Friendly customer service by Bev, enjoyed shopping at the store.
14 april 2024
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Good afternoon,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our Oxford store to be so friendly when you visit. I hope you continue to enjoy your visit to our stores.
All the best, MM
There was very helpful and a very…
There was very helpful and a very pleasant lady. She helped me look for a bag.And we had a little chat at the till.She was a lovely lady.
Thank you Bev
11 april 2024
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Good morning,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our Oxford store to be so helpful when you visit. I hope you continue to enjoy your visit to our stores.
All the best, MM
Vicky in Fatface Oxford is fantastic.
Vicky in Fatface Oxford is fantastic, always willing to help, approachable and nothing is to much trouble. I always receive and warm welcome into the Store with a smile and hello how are you today.
I have shopped at fatface for few years now and pop in regularly. Excellent service.
9 april 2024
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Good morning,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our Oxford store to be so helpful when you visit. I hope you continue to enjoy your visit to our stores.
All the best, MM
Went to the store in Oxford
Went to the store in Oxford, Vicky was not only polite, but very helpful, i wanted and needed some combat trousers, top shop assistant, thank you
25 mars 2024
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
On Saturday 30 March Bev in Oxford…
On Saturday 30 March Bev in the Oxford store was very friendly & welcoming when I entered the store, this meant I was more keen to go back with a question & she helped with what I was looking for. A definite asset to the store. Makes me keen to go back.
30 mars 2024
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great service from Bev
Very friendley service Beverly helped me find my size and helped me work out discount
30 mars 2024
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Quick friendly service
I ordered online for collection in store. It was quick to be ready fornpuck up and in store pick up was simple and fast.
14 februari 2024
Svar från FatFace - OXFORD 3
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order and that you found delivery to be quick. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Really helpful & made a fuss of our…
Really helpful & made a fuss of our dog, which was lovely.
12 februari 2024
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Fat Face in oxford
Beverley in the Fat Face in the oxford store was efficient and helpful with the return I needed to make.
12 februari 2024
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great assistance 👍
My server Beverly was incredibly kind, helpful and resourful. She assisted me in finding information about sales items and was very friendly :)
1 februari 2024
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Svar från FatFace - OXFORD 3
Good morning,
Thank you for taking the time to post your review.
I am so pleased that you found Bev in the Oxford store to be so lovely when you visited. I will be sure to pass on your comments to the team. I hope you continue to enjoy your visit to our stores.
All the best, MM
Always fact face is my favourite shop…
Always fact face is my favourite shop staff are always very friendly and helpful
12 januari 2024
Svar från FatFace - OXFORD 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service, and have had such a lovely experience at one of our stores.
We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Sarah made my visit to fatface great…
Sarah made my visit to fatface great recently! Your Oxford Store Staff are always very pleasent and helpful! Thank for making my day 😁 fun!
20 januari 2024
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent all round service
Excellent all round service provided by Bev, very pleased with my experience.
20 januari 2024
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Went to the Oxford branch for returning…
Went to the Oxford branch for returning clothes and purchasing extra items. Meg (sorry if I got the name wrong) is really helpful and patient when helping me to handle all these.
20 januari 2024
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Good service from Beverly
Good service from Beverly, but rather a long wait as she was the only one on the til
20 januari 2024
Omdöme utan inbjudan
Svar från FatFace - OXFORD 3
Good Afternoon,
Thank you for taking the time to leave us a review!
I am glad to hear you have had a positive experience when shopping with us! I will make sure this feedback is passed on, we appreciate such kind words from our customers.
We look forward to welcoming you back soon!
Kind Regards, JW
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.