This one star rating does not reflect the service from Fat Face which is excellent ! I have spoken to them on the phone 3 times, and they couldn’t be more helpful. Products also excellent. The problem... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fat Face is my go to shop again and again. As a disabled person I can rely on your 99% of the time accurate sizing. Meaning low stress shopping on line. Furthermore you unlike many other retailers sti... Se mer
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Sale buy in a shop (Nottingham). I didnt go in intending to buy trousers, but these were on a mannequin and I thought they looked good. As usual with Fatface sizing, I was able to wear a size smalle... Se mer
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Visited the Nottingham store after a specific item. Unfortunately the Nottingham store has ladies upstairs and because I knew what I wanted and didn't need to browse, I didn't really want to go up the... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
9 Bridlesmith Gate, NG1 2GR, Nottingham, Nottinghamshire, Storbritannien
- 01159 418295
4,6
Utmärkt
227 omdömen
Ber kunder att lämna omdömen
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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Another great coat from fat face
Another great coat from fat face, great fit highly recommend, shop at fatface alot from jeans shirts jumper coat, all great quality
5 december 2024
Svar från FatFace - NOTTINGHAM 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Delayed delivery.
Ordered a bag to be delivered to store by 3rd December. Now the 9th of December and still no sign of it. I did have a mail saying it work be delayed by 2/3 days but not by such a long time. Usually I am very happy with the service from FatFace.
9 december 2024
Svar från FatFace - NOTTINGHAM 3
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Quick delivery
Quick delivery, regular updates, easy collection, friendly staff. My cardigan is really cosy and keeps me warm, excellent product.
7 december 2024
Svar från FatFace - NOTTINGHAM 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fat Face is my go to shop again. and…
Fat Face is my go to shop again and again. As a disabled person I can rely on your 99% of the time accurate sizing. Meaning low stress shopping on line. Furthermore you unlike many other retailers still included a ready to go return label, should anything not be just right. To boot my local shop, Nottingham has the best disabled parking in town and a reliable lift in store. Doing things well included everyone. Well done Fat Face.
1 december 2024
Svar från FatFace - NOTTINGHAM 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Simple and easy
The website was easy to place orders. I was able to choose my nearest store to collect from and a convenient date. I received email updates for my items, where they were in transit. All very good.
19 november 2024
Svar från FatFace - NOTTINGHAM 3
Hello Wendy,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ease of ordering online and efficient…
Ease of ordering online and efficient collection. Staff very helpful
29 oktober 2024
Svar från FatFace - NOTTINGHAM 3
Good afternoon Dave
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ma BREFFITT
A very satisfied visit to your store and the two assistants were so very helpful bought four items for my winter wardrobe
22 oktober 2024
Svar från FatFace - NOTTINGHAM 3
Hello Christine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
High quality material and great…
High quality material and great customer service in store
19 oktober 2024
Svar från FatFace - NOTTINGHAM 3
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Poor service when I tried to collect…
Poor service when I tried to collect it. Sales person couldn't give me a delivery day, even though id paid for next day delivery, due to what she described as parking restrictions outside the store preventing their currier dropping deliveries off. After speaking to customer service this sounds like a load of rubbish. Thinking it may have been there already and just not processed, but i won't be shopping there again
13 oktober 2024
Svar från FatFace - NOTTINGHAM 3
Hello Jo
Thank you for taking the time to leave your review and for providing your feedback on your recent experience. I am sorry to hear that your visit to our Nottingham store wasn't a positive one.
I will be sure to pass your comments to all relative departments.
Take care, LE
Svar från FatFace - NOTTINGHAM 3
Hello Robert
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Location fat face Nottingham 3
Location fat face Nottingham 3
9 bridlesmith gate ng1 2gr
19 augusti 2024
Svar från FatFace - NOTTINGHAM 3
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely staff so much to look at.
19 augusti 2024
Svar från FatFace - NOTTINGHAM 3
Hello Joe
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Clothes are awesome and still good…
Clothes are awesome and still good quality. Buying online and having delivered to store, you need a crystal ball. No confirmation email and no email to say clothes were at the store of choice. Turned up on spec to see if they were there, and they were. Not sure what is going with their email system. Anyway don’t let that put you off because FatFace clothes always have been good quality and last a long time. Also store staff are very friendly and can’t do enough for you.
11 augusti 2024
Svar från FatFace - NOTTINGHAM 3
Good morning Philip
Thank you for taking the time to leave your review and for providing your feedback on your shopping experience - I will be sure to pass your comments to our team.
Take care, LE
Great styled clothes and customer service.
Great clothes, styles which are a nice quality and customer support is spot on. I click and collect which is great because if the items are unsuitable they can be left at the shop and refunded.
13 augusti 2024
Svar från FatFace - NOTTINGHAM 3
Hello Barrie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Customer service was very good
Customer service was very good but I can’t get my head round the sizings
Last three items I have had to return- all for different reasons
10 augusti 2024
Svar från FatFace - NOTTINGHAM 3
Hello Jules
Thank you for taking the time to leave your review, and for providing your feedback.
Take care, LE
Love the Products, lovely helpful staff.
Love the Products, the Staff are great especially Nottingham store.
So friendly, so helpful and really lovely to talk to with.
I needed an outfit for a special occasion and the young lady and they couldn’t have been more helpful.
29 juli 2024
Svar från FatFace - NOTTINGHAM 3
Hello Sharryn
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great shirt
Shirt was great quality and fit was as all other FatFace shirts. Bonus was there was 20% off.
25 juli 2024
Svar från FatFace - NOTTINGHAM 3
Hello Ian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - NOTTINGHAM 3
Hello Joy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - NOTTINGHAM 3
Hello Cindy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Staff were excellent
25 juni 2024
Svar från FatFace - NOTTINGHAM 3
Hello Peter
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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