Very happy with my purchase of two pairs of summery t-shirts and shorts, ready for my holiday. I replaced these with similar items that I bought from Fat Face eight or nine years ago, which are o... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
In the shop, I found what I was looking for very easily as everything was clearly laid out. At the changing rooms, the assistant was polite, and helpful and made sure that I knew she would get other s... Se mer
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I needed to try a larger size in a top I had bought. Incredibly helpful in the store. While I was there I found the perfect dress to wear at my first races at Newmarket. The dress was beautiful but... Se mer
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Staff were friendly and helpful, and gave good advice when I needed it. I ordered by click and collect, which worked well and was very seamless when I arrived in store. However I'm pretty sure FatF... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
3/4 Haymarket, NR2 1QD, Norwich, Norfolk, Storbritannien
- 01603 622074
4,8
Utmärkt
253 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Exceptional service and with a smile.
Easy to order on line and in store for collection well before the date stated. Great service. Collected from very pleasant staff at the Norwich store.
23 oktober 2023
Svar från FatFace - NORWICH 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy peasy
It is easy to select from a wide range of products. Easy to order and pay with a quick delivery time. What you expect in this age
23 oktober 2023
Svar från FatFace - NORWICH 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
Emily
Quality item and service
Excellent service- lovely cardigan and easy order and returns.
26 september 2023
Svar från FatFace - NORWICH 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Item delivered quickly and is great…
Item delivered quickly and is great quality. I love Fatface clothes and have always received great customer service should I have any issues, highly recommended!
26 september 2023
Svar från FatFace - NORWICH 2
Hello
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Excellent service.
I had great help and assistance from Sandi. As a larger built individual, we ordered xxxxl on line and when it arrived, the prices had been reduced. Fitting was perfect and I was able to get a refund from the reduced price.
21 september 2023
Svar från FatFace - NORWICH 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a great day! SK
Lovely well made and well fitting top
20 september 2023
Svar från FatFace - NORWICH 2
Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them. Take care, - SK
Good experience
There was good communication regarding my cilck and collect parcel right up to the point of collection .Staff were helpful on store too
10 september 2023
Svar från FatFace - NORWICH 2
Hi Rosalind
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - NORWICH 2
Hello Keith
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always a pleasure
Always a pleasure to both shop online and in store! This time I got the best of both worlds. I bought online and collected in store. Good purchase, bright colour, good quality fabric, well made and a perfect fit! Oh and a reasonable price. Always a five star experience, well done fat face online and what excellent helpful friendly staff in your Norwich store!
15 augusti 2023
Svar från FatFace - NORWICH 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Svar från FatFace - NORWICH 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that you're happy with your purchase and fit.
Take care,
-SK
Lovely staff
Just wanted to say thss as no you to the lovely ladies who helped me with a refund last week. I then went back and bought another top!
6 augusti 2023
Svar från FatFace - NORWICH 2
Good afternoon, Wendy
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Norwich store.
Take care, JB
Good quality clothes
Ok selection. More jeans would be nice and a focus on men’s clothing
4 augusti 2023
Svar från FatFace - NORWICH 2
Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them. Take care, KS
Staff polite and quick to help
7 juli 2023
Svar från FatFace - NORWICH 2
Thank you for your 5* review regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Svar från FatFace - NORWICH 2
Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB
Great friendly staff very helpful and…
Great friendly staff very helpful and fantastic quality clothes
1 juli 2023
Svar från FatFace - NORWICH 2
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! It's great to hear positive feedback about our lovely store crew, too. Take care – LB
Svar från FatFace - NORWICH 2
Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS
I love FatFace dungarees they are so…
I love FatFace dungarees they are so comfortable, there’s so much stretch in them you are not restricted with any movement. I ordered Lewes dungarees size 10 online in the sale as they said they were slim but they were too baggy. I took them into my nearest store and lucky for me they had a smaller size. The staff are so helpful
27 juni 2023
Svar från FatFace - NORWICH 2
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! It's great to read such positive comments about our store crew, too. Have a wonderful day - LB
Good experience
The items I ordered were extremely well packaged & delivered on time. The trousers were good quality & once I had found the right leg length for me I kept 2 pairs. Looking forward to wearing them. The items I decided not to keep I refunded in store where the process was quick & the associate was efficient.
7 juni 2023
Svar från FatFace - NORWICH 2
Hi Stephanie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always love the quality and style of…
Always love the quality and style of clothes. Prompt delivery of items.
22 maj 2023
Svar från FatFace - NORWICH 2
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB
Great quality, fast delivery and friendly staff
Great quality
Great service as I purchased online
Quick delivery
8 maj 2023
Svar från FatFace - NORWICH 2
Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items
EP
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