These are nice hats. Unfortunately though they are making them of slightly thinner material and slightly smaller than the previous examples with the logo in the centre of the Cap. I would have much ra... Se mer
Företaget har svarat

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
These are nice hats. Unfortunately though they are making them of slightly thinner material and slightly smaller than the previous examples with the logo in the centre of the Cap. I would have much ra... Se mer
Företaget har svarat
Visited the store to exchange a hoodie bought online by my husband that was different in detail to the description on the website. We found one in the store that had the pockets he wanted. Jan was e... Se mer
Företaget har svarat
I had to ask a MASSIVE favour of the staff at Fat Face on Fistral beach - l left a bag of FF shopping there and came home without realising. I live 6 hours away. Steph was amazing she collected my p... Se mer
Företaget har svarat
I had to return a jacket to Fatface in Newquay as it was not waterproof but had lost the paper receipt and had not asked for an email receipt when I was purchasing it. Vicki at the Newquay store bent... Se mer
Företaget har svarat
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
FatFace Fistral Beach, Headland Road, TR7 1HY, Newquay, Cornwall, Storbritannien
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Svar från FatFace - NEWQUAY 2
Staff were lovely and very helpful ,my online order was dealt with quickly and my returns very simple just took them back to the shop and the staff dealt with it for me and also ordered me a new size that I wanted.

Svar från FatFace - NEWQUAY 2
Excellent assistance today in the Newquay store, Jan was very helpful with advice and styling options. Managed to get a whole outfit in one go!!

Svar från FatFace - NEWQUAY 2
Easy to order, delivery was prompt and service was brilliant.

Svar från FatFace - NEWQUAY 2
Really friendly and helpful. Loved my purchase and would definitely visit again.

Svar från FatFace - NEWQUAY 2
It is the most helpful store of all also the girls in Fistrel beach store are lovely and so very helpful

Svar från FatFace - NEWQUAY 2
Visited the store to exchange a hoodie bought online by my husband that was different in detail to the description on the website. We found one in the store that had the pockets he wanted. Jan was exceptionally helpful and sorted out the exchange without any fuss. Bonus: the 'old' version we found in the shop was a little cheaper than the new one online, so a refund is on the way too!

Svar från FatFace - NEWQUAY 2
I had to return a jacket to Fatface in Newquay as it was not waterproof but had lost the paper receipt and had not asked for an email receipt when I was purchasing it. Vicki at the Newquay store bent over backwards to ensure that I had a full refund. Her friendly perseverance won the day. Susie and Steph at Fatface Newquay helped with some of the technical issues that occurred.

Svar från FatFace - NEWQUAY 2
I was served in store today by Susie who was extremely helpful, I returned a pair of sandals as they were too small , this store did not have any available so Susie phoned around local stores to check stock levels & when none were available ordered them to be delivered to my home address .

Svar från FatFace - NEWQUAY 2

Svar från FatFace - NEWQUAY 2
I had to ask a MASSIVE favour of the staff at Fat Face on Fistral beach - l left a bag of FF shopping there and came home without realising. I live 6 hours away.
Steph was amazing she collected my parcel - in her lunch hour - from another retail outlet and sent me my things back - on her day off - and I actually cannot thank them enough.
I shop in FF loads and they went above and beyond for me here - thank you sooooo much.

Svar från FatFace - NEWQUAY 2
Very friendly and helpful staff at the Newquay Fistral beach shop. They didn’t have the size I wanted but phoned me as soon as some were delivered and put a couple aside. Great customer service.

Svar från FatFace - NEWQUAY 2
Visited FatFace at Fistral this morning- lovely store on the beach. Served by Jan who was so helpful and unpacked a smaller size of the hoodie I wanted then took the labels off so I could wear it straight away! Brilliant service and of course I’ll be back!!

Svar från FatFace - NEWQUAY 2
Fab jeans really nice fit and excellent delivery service

Svar från FatFace - NEWQUAY 2
Easy ordering , items were exactly what was shown and what I ordered , came on time well wrapped and fit was perfect as expected

Svar från FatFace - NEWQUAY 2
I ordered a jumper to be collected from the Newquay Fistral Beach store, unfortunately there was a problem with the order but thanks to Jan and Sue they sorted it for me. It took them a while but they were both so helpful and nothing was too much bother for them. Thank you both! I’ll be back in store to shop again very soon.

Svar från FatFace - NEWQUAY 2
I recently popped into FatFace at Fistral in Newquay and was so lucky to have Jan assist me with finding an outfit for a special occasion, I’ve came away with the perfect outfit.
Jan went way beyond what I’ve ever experienced before when visiting a shop to buy an outfit, she’s of real value to the shop.

Svar från FatFace - NEWQUAY 2
Whilst holidaying in Newquay, Jan from the Fistral beach store was really helpful and helped us contact our home store in Bournemouth to reserve a coat we liked in the sale. They didn’t have the size my daughter wanted in store at the time. She was also a superstar when I bought my hat to wear, cutting off my tags and showing me where the mirror was lol! Thanks Jan for going above and beyond today!

Svar från FatFace - NEWQUAY 2
Amazing customer service by (Jan) She went above and beyond for me. I was after a size that they didn’t have in there store so she rang another store close to my home over 300 miles away and got them to reserve my item in the size i needed. Lovely friendly woman! She didn’t have to do any of that but just goes to show how helpful people can be! Thanks again Jan! Hope you have a wonderful New Year, best wishes!

Svar från FatFace - NEWQUAY 2
I love Fatface clothing and Susie and Jo in the Fistral Beach shop are always so friendly, welcoming and helpful. I highly recommend a trip to see them!

Svar från FatFace - NEWQUAY 2
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.