Always smiling and helpful. One particularly assistant is ever helpful and even with a refund, nothing is too much trouble. In lots of shops, the reaction changes when I do a return. ( sometimes ne... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Clear description of item, easy ordering system and fast despatch. Been looking for a raincoat for a while, wanted a longer style that would work well with skirts too. Didn't want a trench, didn't wa... Se mer
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Nantwich store did not have the item in stock for my husband, but the staff could not have been more helpful and looked on line for the chinos he wanted. We then ordered them and had them delivered to... Se mer
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Collected item from Nantwich Fat Face on a Sunday. Lady was helpful. However, have visited in the week and don't feel the atmosphere is very welcoming. Staff chatting to workmen and not acknowledgi... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
48 High Street, CW5 5AS, Nantwich, Cheshire, Storbritannien
- 01270 611325
4,6
Utmärkt
161 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fat face Nantwich great shop
Fat face Nantwich is my local shop
Such lovely helpful staff who always go the extra mile for you.
Only a small shop but lots of choice.
24 februari 2026
Omdöme utan inbjudan
Svar från FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
How about an apology?
Bought a shirt from Fatface online as a birthday gift for hubby to be collected instore. Item arrived OK. Two weeks later washed it in line with the label instructions and it shrunk from a Large to an XS. Returned to store and received a refund. But also received very unfriendly service and offered no apology or regret - I was made to feel this was my fault and Fatface certainly were uninterested in any inconvenience this may have caused me as a customer.
22 februari 2026
Omdöme utan inbjudan
Svar från FatFace - NANTWICH
Good afternoon,
We’re really sorry to hear about your experience. This isn't the level of quality or service we aim to deliver. We’re glad the refund was sorted, but disappointed to hear you didn’t feel supported in store. Your feedback is really helpful, and we’ll make sure it’s passed on so we can do better next time.
Thanks for taking the time to let us know.
LE
Help friendly staff
8 januari 2026
Svar från FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - NANTWICH
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
First Class products as described and easy pick up
products as described and easy pick up
3 januari 2026
Svar från FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - NANTWICH
Thank you for taking the time to leave your review.
We're really sorry to hear that this has happened. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Very quick service and delivery to store
23 december 2025
Svar från FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Controlled by computers!…
I purchase a jump suit and it fitted perfectly I fell in love with it but it had glue marks on the leg. I returned to the shop and they couldn’t get a new one in time and could not offer a discount. Apparently they have no control as they are run by computers! Not helpful!
21 december 2025
Svar från FatFace - NANTWICH
Thank you for taking the time to leave your review. We are sorry to hear that your item arrived in a poor condition. We trust you have contacted us already, but if not, please do email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you. LE
Nice choice of clothes
Nice choice of clothes. Much improved over the last 2/3 years and a range is sizes
8 december 2025
Svar från FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Parcels delivered to shop as…
Parcels delivered to shop as described.Texts informing me they arrived came efficiently and on time
4 december 2025
Svar från FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great knitwear & easy pick-up at the Nantwich shop
I collected my package from the FatFace shop in Nantwich, which was easy. Thank you!
I had chosen knitwear and checked the size before buying and both of my choices were the correct size. I know which size I need in future purchases!
16 oktober 2025
Svar från FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - NANTWICH
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
When I collected my parcel the lady was…
When I collected my parcel the lady was very kind and polite.🙂
31 augusti 2025
Svar från FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online orders made very easy and…
Online orders made very easy and convenient to collect at my local store. The Nantwich staff provided helpful information regarding returns and were very efficient processing the collection.
1 september 2025
Svar från FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely kind helpful staff
26 augusti 2025
Svar från FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love Fatface sales
I love Fatface sales. The items can be bought on line and delivered to my local store.
Collection is always quite and easy. The staff are always pleasant and helpful.
17 augusti 2025
Svar från FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
As always perfect clothes
As always perfect clothes, even better when I the sale! Lot of lovely items x
Lovely staff, always very helpful.
5 star service
12 augusti 2025
Svar från FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality clothes at reasonable…
Good quality clothes at reasonable prices, very easy to order online and get it delivered to a local store of your choice
11 augusti 2025
Svar från FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good experience
Good experience. My order was delivered to my local FatFace store within a reasonable time
27 juli 2025
Svar från FatFace - NANTWICH
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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