The friendly, young man I spoke to helped me find the shirt I was looking for, and accepted my discount card immediately. The shirts are great quality too. The store was also nice and cool!!
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
not impressed. usually staff are very helpful. young looking girl with brown n blonde hair just stood behind cash desk too busy chugging her drink /stuffing her face to bother about customers. used... Se mer
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I ordered some fluffy socks online, selecting in store collection. This was a first for me, the store collection option bit. I am well versed in the ordering of socks. I received an email, notifying... Se mer
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Great customer service from Archy at Macclesfield FatFace. Went in to buy a dress I had seen a few weeks ago despite my very hazy description Archy worked out which one it was and ordered it for me.... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
1/3 Mill Street, SK11 6NA, Macclesfield, Cheshire, Storbritannien
- 01625 422307
4,6
Utmärkt
153 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good quality clothing
Good quality clothing, perfect fit,whatever I buy, great staff, always willing to help
23 november 2023
Svar från FatFace - MACCLESFIELD
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Good efficient service once again.
20 november 2023
Svar från FatFace - MACCLESFIELD
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Grrat quality amazing staff
20 november 2023
Svar från FatFace - MACCLESFIELD
Hello Elizabeth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly staff
I found ordering my item straightforward. The staff in the Macclesfield shop which is where I collected my item from are always so welcoming and friendly
7 november 2023
Svar från FatFace - MACCLESFIELD
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Exceptional service from staff at…
Exceptional service from staff at Macclesfield store
4 november 2023
Svar från FatFace - MACCLESFIELD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Macclesfield store
Friendly and helpful staff in the Macclesfield shop when I collected my order
23 oktober 2023
Svar från FatFace - MACCLESFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Svar från FatFace - MACCLESFIELD
Hi Daniel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very DatisPlaced my order was very…
I Placed my order online which was very easy. My order was delivered in store as I requested within a few days. The item exceeded my expectations. I am a very satisfied customer. Thank you.
22 oktober 2023
Svar från FatFace - MACCLESFIELD
Hi Chris
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great quality clothes
Great clothes, with emphasis on quality. Most of my wardrobe is FatFace. In recent years the sizing can be a little frustrating however a fantastic order and return process (I have a branch 15 minutes walk from home) make multiple size purchases more straightforward.
17 oktober 2023
Svar från FatFace - MACCLESFIELD
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Macclesfield Store
The staff at the Macclesfield store were really friendly and asked if I would like to try on my item in the changing room in store. Never been asked this before. I did have to return my item and again the staff very friendly and explained the refund process to me.
16 oktober 2023
Svar från FatFace - MACCLESFIELD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Easy to order and try on in the shop
16 oktober 2023
Svar från FatFace - MACCLESFIELD
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Excellent customer service at the…
Excellent customer service at the Macclesfield branch
14 oktober 2023
Svar från FatFace - MACCLESFIELD
Good morning Gina,
Thank you for your 5* review regarding your recent visit to our Macclesfield store. It is great to read such positive comments regarding our lovely store crew.
Have a lovely day! LB
Easy purchase
Excellent staff assistance when I initially received my cardigan and it was the wrong size . They reordered and replacement arrived within 3 days.
7 september 2023
Svar från FatFace - MACCLESFIELD
Hello, thank you for your 5* review regarding your recent purchase. It's great to hear such positive feedback about our lovely crew. We hope you look forward to shopping with us in the future. Take care – LB
Svar från FatFace - MACCLESFIELD
Hello Emma
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful staff ,friendly and nice…
Very helpful staff ,friendly and nice shop love my purchase
Thank you
26 augusti 2023
Omdöme utan inbjudan
Svar från FatFace - MACCLESFIELD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Friendly shop staff
Customer service is friendly and helpful
Good reductions in the sales
12 augusti 2023
Svar från FatFace - MACCLESFIELD
Good Afternoon
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Svar från FatFace - MACCLESFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Happy customer
I am very happy with the top I ordered. I like the FatFace quality and the styles many of which are available in different colours. I opted for click and collect to my local store which went smoothly.
6 augusti 2023
Svar från FatFace - MACCLESFIELD
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Really helpful and friendly
21 juli 2023
Svar från FatFace - MACCLESFIELD
Thank you for your 5* review regarding your recent visit to our Macclesfield store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
The staff were so lovely and attentive
The staff were so lovely and attentive. Couldn't have asked for anything better.
11 juli 2023
Svar från FatFace - MACCLESFIELD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
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