not impressed. usually staff are very helpful. young looking girl with brown n blonde hair just stood behind cash desk too busy chugging her drink /stuffing her face to bother about customers. used... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered some fluffy socks online, selecting in store collection. This was a first for me, the store collection option bit. I am well versed in the ordering of socks. I received an email, notifying... Se mer
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I love Fatface, a lot of my wardrobe is from there. In fact, most days I’m wearing at least one item of Fatface clothing! I recently bought one of the fur coats in the sale and it’s so beautiful, I lo... Se mer
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Great clothes, with emphasis on quality. Most of my wardrobe is FatFace. In recent years the sizing can be a little frustrating however a fantastic order and return process (I have a branch 15 minutes... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
1/3 Mill Street, SK11 6NA, Macclesfield, Cheshire, Storbritannien
- 01625 422307
4,7
Utmärkt
149 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Exceptional service from staff at…
Exceptional service from staff at Macclesfield store
4 november 2023
Svar från FatFace - MACCLESFIELD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Macclesfield store
Friendly and helpful staff in the Macclesfield shop when I collected my order
23 oktober 2023
Svar från FatFace - MACCLESFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Svar från FatFace - MACCLESFIELD
Hi Daniel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very DatisPlaced my order was very…
I Placed my order online which was very easy. My order was delivered in store as I requested within a few days. The item exceeded my expectations. I am a very satisfied customer. Thank you.
22 oktober 2023
Svar från FatFace - MACCLESFIELD
Hi Chris
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great quality clothes
Great clothes, with emphasis on quality. Most of my wardrobe is FatFace. In recent years the sizing can be a little frustrating however a fantastic order and return process (I have a branch 15 minutes walk from home) make multiple size purchases more straightforward.
17 oktober 2023
Svar från FatFace - MACCLESFIELD
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Macclesfield Store
The staff at the Macclesfield store were really friendly and asked if I would like to try on my item in the changing room in store. Never been asked this before. I did have to return my item and again the staff very friendly and explained the refund process to me.
16 oktober 2023
Svar från FatFace - MACCLESFIELD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Easy to order and try on in the shop
16 oktober 2023
Svar från FatFace - MACCLESFIELD
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Excellent customer service at the…
Excellent customer service at the Macclesfield branch
14 oktober 2023
Svar från FatFace - MACCLESFIELD
Good morning Gina,
Thank you for your 5* review regarding your recent visit to our Macclesfield store. It is great to read such positive comments regarding our lovely store crew.
Have a lovely day! LB
Easy purchase
Excellent staff assistance when I initially received my cardigan and it was the wrong size . They reordered and replacement arrived within 3 days.
7 september 2023
Svar från FatFace - MACCLESFIELD
Hello, thank you for your 5* review regarding your recent purchase. It's great to hear such positive feedback about our lovely crew. We hope you look forward to shopping with us in the future. Take care – LB
Svar från FatFace - MACCLESFIELD
Hello Emma
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful staff ,friendly and nice…
Very helpful staff ,friendly and nice shop love my purchase
Thank you
26 augusti 2023
Omdöme utan inbjudan
Svar från FatFace - MACCLESFIELD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Friendly shop staff
Customer service is friendly and helpful
Good reductions in the sales
12 augusti 2023
Svar från FatFace - MACCLESFIELD
Good Afternoon
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Svar från FatFace - MACCLESFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Happy customer
I am very happy with the top I ordered. I like the FatFace quality and the styles many of which are available in different colours. I opted for click and collect to my local store which went smoothly.
6 augusti 2023
Svar från FatFace - MACCLESFIELD
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Really helpful and friendly
21 juli 2023
Svar från FatFace - MACCLESFIELD
Thank you for your 5* review regarding your recent visit to our Macclesfield store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
The staff were so lovely and attentive
The staff were so lovely and attentive. Couldn't have asked for anything better.
11 juli 2023
Svar från FatFace - MACCLESFIELD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Very helpful staff
I recently visited your store in Macclesfield. It was a chance visit and was due to meet with friends however in thd short time I had the 2 ladies were so helpful. One was wearing a dress I really liked and they out it yo one side do I could try it later. Unfortunately I didn't get back in time but the help thd staff gave in store gave me the confidence to order it online which I definitely would not have done without seeing it on and feeling the material. So ladies thank you so much and sorry I didn't get back in time but it was you who so the dress to me.
23 juni 2023
Svar från FatFace - MACCLESFIELD
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
The Macclesfield branch very helpful
The Macclesfield branch didn't have my size of chosen shirt in stock but Wendy couldn't have been more helpful finding an odering the correct size on line for me. Much appreciated
9 juni 2023
Omdöme utan inbjudan
Svar från FatFace - MACCLESFIELD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
My wife bought jeans in the sale
My wife bought jeans in the sale. She is very pleased with them, great fit and a good price!
28 april 2023
Svar från FatFace - MACCLESFIELD
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Svar från FatFace - MACCLESFIELD
Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the shirt you purchased. We hope you continue to enjoy shopping with us. Take care – BP
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