not impressed. usually staff are very helpful. young looking girl with brown n blonde hair just stood behind cash desk too busy chugging her drink /stuffing her face to bother about customers. used... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great customer service from Archy at Macclesfield FatFace. Went in to buy a dress I had seen a few weeks ago despite my very hazy description Archy worked out which one it was and ordered it for me.... Se mer
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I ordered some fluffy socks online, selecting in store collection. This was a first for me, the store collection option bit. I am well versed in the ordering of socks. I received an email, notifying... Se mer
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I love Fatface, a lot of my wardrobe is from there. In fact, most days I’m wearing at least one item of Fatface clothing! I recently bought one of the fur coats in the sale and it’s so beautiful, I lo... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
1/3 Mill Street, SK11 6NA, Macclesfield, Cheshire, Storbritannien
- 01625 422307
4,6
Utmärkt
153 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The order never arrived
14 juni 2026
Svar från FatFace - MACCLESFIELD
We’re sorry to see this review and understand how frustrating it can be when an order doesn’t arrive as expected.
When you visited the store, we offered to fully investigate this for you, including contacting customer services directly on your behalf to locate the order and understand what had happened. Unfortunately, this assistance was declined at the time, and without further information we were unable to take the matter any further in store.
We remain more than willing to help resolve this if you’d like to get back in touch and provide your order details, so we can look into it properly for you.
Thank you - LE
Purchasing good quality is items in the…
Purchasing good quality is items in the store made it easy to try on. Bonus of 20% on the day. Pleasant store in our town centre. Friendly staff.
5 juni 2026
Svar från FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I like some of the things that I buy…
I like some of the things that I buy from fat face. They are long lasting and wash and wear very well. I am not too keen on longer dresses and skirts. I am not very tall. I am very happy with what I have bought from them over the years
30 maj 2026
Svar från FatFace - MACCLESFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Great customer service
Great customer service from Archy at Macclesfield FatFace. Went in to buy a dress I had seen a few weeks ago despite my very hazy description Archy worked out which one it was and ordered it for me.
11 maj 2026
Omdöme utan inbjudan
Svar från FatFace - MACCLESFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Customer needs met by customer service personnel. Very polite and friendly
Customer service was great. Friendly smiley and helpful staff. Great experience.
4 maj 2026
Svar från FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I saw the 2 jumpers last year and loved…
I saw the 2 jumpers last year and loved them so to find both on sale made me so happy! As always the quality is superb and lovely colours.
23 april 2026
Svar från FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great clothes!
One of 3 items had to be returned to the shop in Macclesfield. Very friendly and helpful staff guided me through the return. Delighted with the items I have kept. Very well made and perfect fit.
10 april 2026
Svar från FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I have not received the goods
I have not received the goods.
No communication only to tell me they are not in store. Over a week ago.
2 april 2026
Svar från FatFace - MACCLESFIELD
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Macclesfield store staff
Macclesfield store staff, always very helpful and very friendly.
Great store to shop at.
28 mars 2026
Svar från FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great little shop and service
The shop is compact but well stocked lots of choice. Staff were very helpful and friendly.
22 februari 2026
Svar från FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Cool, creative people here!
I like your stuff, it fits with how I am now. At 64.5 yo, I'm not your core customer but semi-retired, no longer wear a suit I am now smartish very casual and I like your hoodies and heavy shirts.
All I would say is , if your cargo trousers kept their colour / dye better- they would get 100%. As the staff in Macclesfield do.
18 januari 2026
Svar från FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality and comfort
Just love the quality and feel of the materials used. So comfortable to wear. Staff in the shop well informed and wearing the Fatface wardrobe, impressive.
7 januari 2026
Svar från FatFace - MACCLESFIELD
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
On line order
On line order, was at my local shop within 2 days. Lovely jacket good quality great fit.
6 januari 2026
Svar från FatFace - MACCLESFIELD
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Wonderful Staff
Wonderful Staff. In the absence of my wife, the three ladies ably assisted me with the choice and advice of some clothing. They all engaged in friendly conversation with me. The high street will thrive with people like this in the stores. Well done to Gina, Tori, and the Italian lady whose name has escaped me.
17 december 2025
Omdöme utan inbjudan
Svar från FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fist time customer ordered parcel…
Fist time customer ordered parcel online to collect in local store arrived when they said staff really nice
27 augusti 2025
Svar från FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Exceptional products in the sale.
17 augusti 2025
Svar från FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly professional service
13 augusti 2025
Svar från FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always excellent quality made clothes…
Always excellent quality made clothes and a fab value to the high street clothes shopping
31 juli 2025
Svar från FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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