Was welcomed warmly as I came into Fatface, Lytham by Sharon. Sharon, was extremely helpful helping me choose a top that I wasn't sure about, but once I tried it on, I loved it and thanks to Sharon... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... Se mer
Företaget har svarat
I am sad the only give 3 stars and this is for the lovely man at Lytham who helped me..I ordered the lola blue dress which I have been waiting to come back into stock of my size, collected from the s... Se mer
Företaget har svarat
Quality clothing which lasts. Particularly like the t-shirts and the cotton jumpers for qhality and style.
Företaget har svarat
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
19 Market Square, FY8 5LW, Lytham, Lancashire, Storbritannien
- 01253 732893
4,8
Utmärkt
211 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från FatFace - LYTHAM
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased and the service you received. We hope you love your new items! Take care – LB
Very friendly staff
25 juni 2023
Svar från FatFace - LYTHAM
Good afternoon, Wendy
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Lytham store.
Take care, JB
Outstanding customer care
Hi
I had to return a faulty item I purchased from Fatface online. After contacting Fatface by email I was informed I could visit a Fatface store or return the item by post either for a refund or exchange. I chose to visit the Fatface store in Lytham as I had visited this store previously and always found the experience a pleasant one. I called in with my wife on Tuesday the 06/06/2023. There were two member's of staff on duty, Kam/manager and Sue/His assistant. Both were extremely helpful with outstanding customer care which was second to none!! Kam dealt with my issue quickly and in a very professional way. My wife made a purchase while I was there and both Kam and Sue treated Her with the same professional customer care. As usual it was a pleasure to visit your Fatface store in Lytham and I'm sure we'll visit again. My wife and I would like to thank both Kam and Sue for such a pleasant shopping experience...couldn't be better!
Many thanks Steve and Sheila
6 juni 2023
Omdöme utan inbjudan
Svar från FatFace - LYTHAM
Hello, Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! KS
You had a modern dress in size18 which…
You had a modern dress in size18 which actually fits me and looks good.
One thing about you have the larger sizes which is great.
I bought Anna Palace dress which fits nicely and looks summery .
Bought at Lytham shop.
19 maj 2023
Svar från FatFace - LYTHAM
Thank you for your 5*! We are pleased to hear of your positive shopping experience with us, and we will share this with our amazing team in store! - RS
Beautiful Dress
I recently bought a National Forest Floral Midi dress in the Lytham store. I really thought it was quite pricey for a cotton frock but hey ho my husband said I was worth it!
Later that evening I realised Fat Face do a slightly shorter length which was better suited to my height of 5ft 3ins.
I ordered the shorter length on line which came very quickly by Royal Mail and subsequently took the original purchase back to the shop. The refund was done very quickly by friendly staff in store. I love the dress and wore it for a family barbecue a few days later. I felt a million dollars in this dress the fabric is so soft and floaty, perfect for a summer event ,looks great with a denim jacket love it so much.
The staff are great at the Lytham store. I love Fat Face.
27 maj 2023
Svar från FatFace - LYTHAM
Good afternoon, Barbara
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Lytham store.
Take care, JB
Lovely staff at Lytham
I visited the lytham store to make some returns from an online order. The assistant was called Sue and she was very helpful. I went on to buy the jeans I’d returned in a smaller size and bought a dress which was completely unplanned. Sue was really helpful regarding me getting the right size in the dress. Great little shop. I’ve bought a coat here previously. The staff are always lovely and helpful.
27 maj 2023
Omdöme utan inbjudan
Svar från FatFace - LYTHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Lovely helpful staff
Lovely helpful staff , great choice and always good quality clothes that are timeless
23 april 2023
Svar från FatFace - LYTHAM
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Easy ordering system on line
Easy ordering system on line. Exact sizing. Great quality. Look good. Fantastic sale price. Arrived in the shop within a few days 👍
22 april 2023
Svar från FatFace - LYTHAM
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Svar från FatFace - LYTHAM
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Svar från FatFace - LYTHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. All the best, KS
I have never had a problem with …
I have never had a problem with anything I have ordered always arrives on time
13 april 2023
Svar från FatFace - LYTHAM
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great service with very friendly staff…
Great service with very friendly staff with plenty of stock to choose from
20 mars 2023
Svar från FatFace - LYTHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day - KS
The staff were lovely always helpful…
The staff were lovely always helpful sales were good x
4 januari 2023
Svar från FatFace - LYTHAM
Good afternoon, Mrs Nelson
Thank you for leaving us this review about your instore shopping experience.
It's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Lytham store.
Take care and stay warm. JB
Very friendly shop assistant
Very friendly shop assistant. Pleasent shop to browse. Some good bargains in New Year sale.
10 januari 2023
Omdöme utan inbjudan
Svar från FatFace - LYTHAM
Thank you so much for your review. We are pleased to hear that you had such a wonderful shopping experience with us! - RS
Lovely Sue from Lytham
I visited the store today looking for a present for a friend who needed cheering up . Sue was so helpful, compassionate and kind.A rare thing these days in retail stores ! I will return often as she made my shopping experience so nice .
19 december 2022
Omdöme utan inbjudan
Svar från FatFace - LYTHAM
Good Afternoon
Thank you for your review and for sharing your recent in store experience with us. Please be assured that this will be passed onto the crew members involved for you.
I hope you have a great Christmas.
EP
Friendly staff & great quality clothing.
17 november 2022
Svar från FatFace - LYTHAM
Good afternoon, Alison
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Lytham store.
Take care, JB
Good service, bad sizingService good but annoying that slippers…
Service good but annoying that slippers were far too small even though I had checked the sizing guide before ordering.
23 november 2022
Svar från FatFace - LYTHAM
Hi Marie,
Thank you for taking the time to leave us a review,
I apologise that the sizing wasn't quite right on this occasion. We will escalate your feedback regarding quality and fit to our garment tech department for review.
Have a great weekend - KS
Very helpful staff
Very helpful staff, gave me a gift box for my purchase to keep it safe as a present.
20 november 2022
Omdöme utan inbjudan
Svar från FatFace - LYTHAM
Thank you so much for this review. We are always super happy to go that extra mile for our customer and your lovely comments will be fed back to our amazing team in store. - RS
I bought some lovely items in the sale
I bought some lovely items in the sale. Fast delivery. Great quality and at sale prices, a bargain!
10 november 2022
Svar från FatFace - LYTHAM
Good afternoon, Amy
Thank you for your feedback regarding your recent online order.
I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Had a very successful visit to Fatface…
Had a very successful visit to Fatface in Lytham! Bought a lovely green floral tee shirt, my sister bought me a dress for Christmas and we were served by David who was a really good assistant!🤗 He was so friendly without being intrusive, helped get different sizes and gave useful advice. We’ll certainly be back! 👍
18 oktober 2022
Omdöme utan inbjudan
Svar från FatFace - LYTHAM
Hi Heather thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.