I love Fat Face, just love it. I have purchased a LOT of clothes from them for me as well as my husband and other family members for a number of years. The quality is great, styles suit all age groups... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very easy ordering and easy return in store, but the jeans were described as mid rise and were SO high waisted I didn’t even bother to try them on. Collected and returned within 5 mins
Företaget har svarat
What a fantastic customer experience at the Godalming store! Jessie & her team are so friendly, helpful & knowledgeable. Jessie knows the stock so well, & showed me pieces I’d not noticed and helpe... Se mer
Företaget har svarat
Easy online and helpful, friendly in store service. I bought the dungarees (baggy, easy to wear soft denim and deceptively feminine,) which are a great price and my usual purchase of three for the p... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
54/56 High Street, GU7 1DY, Godalming, Surrey, Storbritannien
- 01483 527549
4,8
Utmärkt
126 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Love FatFace cloths and very happy with…
Love FatFace cloths and very happy with the online services as I don't always get a chance to get to our local store- but the staff are always friendly when I do. Love the new trouser ranges - and would love to see more cropped trousers for summer like there were a few years back !
29 maj 2024
Svar från FatFace - GODALMING
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We
hope you love your order, and look forward to welcoming you back soon!
Take care. -GM
Svar från FatFace - GODALMING
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -LA
Wonderful shopping experience in Godalming FatfaceI shop in different branches of Fatface…
I shop in different branches of Fatface but Godalming is special. Jessie and the team are all so friendly, cheerful and helpful. I always feel they have time for you and are so happy to help advise and make suggestions. When I was in on Saturday I had seen their lovely interactions with other customers and it is a joy to behold when so often staff in other retail outlets can make you feel as if you are an inconvenience to their day! I look forward to my next visit.
25 maj 2024
Omdöme utan inbjudan
Svar från FatFace - GODALMING
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Svar från FatFace - GODALMING
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Svar från FatFace - GODALMING
Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you love our shorts! We look forward to welcoming you back soon. Take care, LC.
Godalming store - 10 stars !
What a fantastic customer experience at the Godalming store! Jessie & her team are so friendly, helpful & knowledgeable.
Jessie knows the stock so well, & showed me pieces I’d not noticed and helped me put a fabulous outfit together
The merchandising is really beautiful too, with pieces they know look really good together, on the same rail to help their customers see outfit choices.
Absolutely first class -thank you ladies! I’m walking on air ! I’ll be back!
21 maj 2024
Omdöme utan inbjudan
Svar från FatFace - GODALMING
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I always enjoy shopping with FatFace
I always enjoy shopping with FatFace, quality is good and I love their dresses. I especially like shopping in my local store in Godalming! Customer service is great, the team are very helpful. Jessie and Ali are always so welcoming and friendly and go out of their way to help.
20 maj 2024
Omdöme utan inbjudan
Svar från FatFace - GODALMING
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Svar från FatFace - GODALMING
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Svar från FatFace - GODALMING
Hi there,
Thank you for taking the time to leave your 5* review.
I am pleased to hear you have received excellent service instore. We hope you love your order!
Take care. -GM
Experience great and company great …
Experience great and company great Great fast service
23 april 2024
Svar från FatFace - GODALMING
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
I have been struggling to find jeans…
I have been struggling to find jeans that fit and found that Fatface have a bootcut style that has a bit of extra room in the thigh. Very comfortable and under £60 so I am a very happy customer.
12 februari 2024
Svar från FatFace - GODALMING
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your jeans, and we look forward to welcoming you back soon!
Take care.- GM
Happy Shop
I always feel happy when I shop at/with FatFace. I love everything about it. Thank you for all your effort.
29 januari 2024
Svar från FatFace - GODALMING
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Amazing jacket
Amazing jacket. I brought it for my daughter. Very warm and comfortable. Also the lady help my partner to find the item online. She give him advice as is the last one. Helpful and friendly staff.
19 januari 2024
Svar från FatFace - GODALMING
Hello,
Thank you for taking the time to leave your 5* review.
We’re happy to hear you love your item, and had such a lovely experience at one of our stores.
We look forward to welcoming you back soon.
Take care. -GM
Always lovely helpful staff in…
Always lovely helpful staff in Godalming.
They are relaxed and always try to sort out anything wrong and show good will. It's a lovely shop to walk around....things near, not overcrowded and no pressure.
9 januari 2024
Svar från FatFace - GODALMING
Good Morning Honey,
Thank you for taking the time to leave us a review!
I am really glad to hear you have had a pleasant experience in our Godalming store! I will make sure to pass this feedback on to them, we really appreciate your positive feedback!
We cannot wait to be welcoming you back!
Kind Regards, JW
Seasoned FatFace shopper
I have shopped in Fat Face for many years now and I find that the quality of the clothes is better than other shops and online outlets for the price.
2 januari 2024
Svar från FatFace - GODALMING
Hi Peter,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Godalming store has been consistently…
Godalming store has been consistently helpful and the staff know me which makes for a pleasant experience when I shop.
5 december 2023
Svar från FatFace - GODALMING
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased to read that you consistently have an enjoyable experience in our Godalming store. I will be sure to pass this on to the team.
All the best, MM
Svar från FatFace - GODALMING
Hello
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Svar från FatFace - GODALMING
Hello
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good quality
Good quality
Easy to order online
The product matched image online
Lovely staff at Godalming branch where I collected it from
21 november 2023
Svar från FatFace - GODALMING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Really easy to order
Really easy to order , good post ordering updates on shipping and very easy collection. Can’t comment on fit etc as this is a gift
18 november 2023
Svar från FatFace - GODALMING
Hello Erica
Thank you for taking the time to leave your review.
I am so pleased to hear that you had a positive shopping experience.
If there is anything else that we could have done, to make your experience a 5* one, do let us know!
LE
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.