Staff were really patient with my decision. Slippers are very fluffy ( gorgeous) but I felt came up on the small side. I ordered my normal size in case they fitted better than the next size up to chec... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It is such a lovely atmosphere walking into FatFace in Godalming High Street. The staff are always friendly, welcoming and extremely helpful. The shop has been set-up really nice and I love the style... Se mer
Företaget har svarat
What a fantastic customer experience at the Godalming store! Jessie & her team are so friendly, helpful & knowledgeable. Jessie knows the stock so well, & showed me pieces I’d not noticed and helpe... Se mer
Företaget har svarat
Easy online and helpful, friendly in store service. I bought the dungarees (baggy, easy to wear soft denim and deceptively feminine,) which are a great price and my usual purchase of three for the p... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
54/56 High Street, GU7 1DY, Godalming, Surrey, Storbritannien
- 01483 527549
4,7
Utmärkt
138 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good service
This is a present so I can't vouch for its satisfaction but delivery to the store was quick. Shirts rolled up for less packaging which is good.
10 december 2025
Svar från FatFace - GODALMING
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - GODALMING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Ordered online picked up from store no…
Ordered online picked up from store no problem arrived in store on time kept me posted with emails
6 november 2025
Svar från FatFace - GODALMING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - GODALMING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good experience
Easy to use website. Click and collect worked well. Friendly helpful staff on site.
14 oktober 2025
Svar från FatFace - GODALMING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great denim and knickers - wash beautifully and last for ages!
Easy online and helpful, friendly in store service.
I bought the dungarees (baggy, easy to wear soft denim and deceptively feminine,) which are a great price and my usual purchase of three for the price of two knickers. I have not bought any other knickers but Fatface for years. They are long life keepers - so pretty, great colours and patterns and sad though I may be, I enjoy choosing them to match my outfits even though they go unseen (which is sad, on so many levels!)
20 oktober 2025
Svar från FatFace - GODALMING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
exceptionally helpful staff
I tried to buy a pair of jeans in store and wanted to pay with a one for all voucher but it would work. The staff in the Godalming store tried everything possible to help me - they couldn't have done any more. In the end I ordered jeans and a top on line and had them delivered to godalming store. Staff were so helpful with returning the top. Excellent!
13 oktober 2025
Svar från FatFace - GODALMING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good friendly staff tidy shop good…
Good friendly staff tidy shop good looking clothes
27 augusti 2025
Svar från FatFace - GODALMING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Same day collection would be a bonus!
The ordering process was straightforward and the website is fast and easy to navigate. But why no same day click and collect? The item was in stock and could have been picked up without the need to go online and wait three days. As my local store has closed, I didn't want to travel without knowing availability. Otherwise, a positive experience and the member of staff I spoke to in the Godalming branch was really friendly and efficient. Thank you!
22 juli 2025
Svar från FatFace - GODALMING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - GODALMING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - GODALMING
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Godalming store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Buying too many things!
I take my human into this shop most evenings, because they give me biscuits. My human says its getting very expensive because she keeps buying lots of clothes. I like going in for a cuddle with Jessie and a biscuit. Sometimes I get two which makes me very happy. I've explained to my human that we will have to keep seeing the nice people with the biscuits, even if she cant keep her purse closed.
28 maj 2025
Omdöme utan inbjudan
Svar från FatFace - GODALMING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! CM
Brilliant store!
Great customer service & always a good selection of stock. By far the best store! We're lucky to have this one locally.
5 april 2025
Svar från FatFace - GODALMING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful staff but
Very helpful staff. But sleeves far too long and bulky. Item returned.
5 mars 2025
Svar från FatFace - GODALMING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - GODALMING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - GODALMING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - GODALMING
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Godalming store - this is great to hear. Take care, LE
Svar från FatFace - GODALMING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good Internet Purchase …
This item (a pullover) was selected from shop stock (so we knew what it felt and looked like) and then ordered via the Internet as there were none of the correct size in the local Fatface store.
Very satisfied with the garment when it arrived (via click and collect) from the local store.
1 december 2024
Svar från FatFace - GODALMING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
At store for collection in good…
At store for collection in good time.All satisfactory.
17 november 2024
Svar från FatFace - GODALMING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.