My husband and I visited the Falmouth branch as he had seen a jacket online and want to try it for size. I tried to persuade him that an alternative one was much nicer and, without prompting, the assi... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
My husband and I visited the Falmouth branch as he had seen a jacket online and want to try it for size. I tried to persuade him that an alternative one was much nicer and, without prompting, the assi... Se mer
Företaget har svarat
The shop was busy (Saturday afternoon) and I had to return something which was too small for my granddaughter. I was served by the most charming polite and gracious young woman who could not have don... Se mer
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Ordering very satisfactory. Store pick up less so. Queue in store which someone just bypassed and got served, then, I presume, a new staff member wanted more than my email reminder. Thankfully I was... Se mer
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I originally had problems ordering a mini jewellery box online, but Rachel from Customer Services sorted it out quickly with no fuss. I’m really pleased with the box, which was ready for collection th... Se mer
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FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
52 Church Street, TR11 3DS, Falmouth, Cornwall, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The shop helped by explaining how good on-line ordering was … i triedit and got what i d been after for a while… it arrived on time, fits perfectly… very happy

Svar från FatFace - FALMOUTH 2
The shop was busy (Saturday afternoon) and I had to return something which was too small for my granddaughter. I was served by the most charming polite and gracious young woman who could not have done more to deal with my return. I accepted a refund via a voucher to which I added more to make the voucher (a gift for my granddaughter) up to £50. She was cool and calm and handled the quite complicated transaction quickly and in with attention to detail. A delight to listen to her polite and courteous manner. Her name is Holly and I hope she is valued by the company.

Svar från FatFace - FALMOUTH 2
This brand creates clothing that people can actually wear and feel comfortable in. The fabrics are soft and made from a lot of natural fibres or recycled ones. The designs range from very casual to something special for an occasion or night out. Nothing is garish. Colour palettes are beautifully chosen to reflect the seasons and nature. I love that I can buy something every season and build up a collection over time that always works for me. I don’t like “fast fashion” so I don’t like brands which look dated before the garments have had any wear out of them.
The stores are very attractively presented with their signature rustic, rugged style. The soundtrack is not overpowering, it has a laid back, easy going vibe. The staff are friendly, cheerful and lovely people.
The website is easy to navigate and the clothing is presented by models of all age groups, body types and ethnicities (often for each garment too) which is great.

Svar från FatFace - FALMOUTH 2
Ordered new cargo shorts and summer shirt for hubby.
Requested delivery to holiday place. Arrived quickly . Really pleased

Svar från FatFace - FALMOUTH 2
My dungarees are well-made and comfortable; the fit is true to size(I bought a10). Versatile, cropped length, I will be able to wear with boots during the winter and trainers during the summer.

Svar från FatFace - FALMOUTH 2

Svar från FatFace - FALMOUTH 2
Brilliant love shopping on fat face website so easy,and quick delivery

Svar från FatFace - FALMOUTH 2
When my branch didnot have the socks I wanted they advised me to go online and click and collect. This worked perfectly and I also bought some slippers! Lovely staff!

Svar från FatFace - FALMOUTH 2
Really quick delivery. Excellent service in shop when I had to return an item

Svar från FatFace - FALMOUTH 2
Ordered online and was delighted to see that collect in store was back in my local store. Was kept well informed about my order which arrived within about 5 days from ordering.

Svar från FatFace - FALMOUTH 2
Rang to enquire what was available and Holly kept an item back for me, for which I was very grateful.

Svar från FatFace - FALMOUTH 2
A lovely jumper in a great colour teal green. The stitch was really different and a good true to size fit.

Svar från FatFace - FALMOUTH 2
I love going into this shop.
The staff are very friendly and helpful, not at all pushy which allows me to have a wander around looking at everything on display.
It is very rare that I or my husband leave the shop without having found something we liked !
Just as an aside the view from the window in the back is fabulous.

Svar från FatFace - FALMOUTH 2
Staff really chatty and friendly. Made us feel very welcome.

Svar från FatFace - FALMOUTH 2
I visited Fatface in Falmouth Cornwall and had to write and say the assistants in the shop were top notch. Extremely helpful and friendly, a credit to Fatface. Without trying to embarrass them, Emmy and Holly were brilliant, many thanks.

Svar från FatFace - FALMOUTH 2
I bought a selection of items on line. Different sizes for fit etc. Returned a couple of them to my local FatFace store in Falmouth. All worked seamlessly. The assistant was lovely, friendly and chatty. The refund went straight back into my account. Perfect. Love FatFace :)

Svar från FatFace - FALMOUTH 2
Falmouth store
Very helpful staff. Lovely shop
Good range stock

Svar från FatFace - FALMOUTH 2
Always buy from fat face, it just has the perfect fit.
My husband only ever wears their polo shirts, the quality is fantastic x

Svar från FatFace - FALMOUTH 2
Very functional and beautiful clothing. Staff that are always happy to talk and are genuine.

Svar från FatFace - FALMOUTH 2
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