Superstar service , The team here are brilliant, Fast , Friendly & Efficient ! This was our 4th pick up, So it’s great to see such high standards maintained over different dates ! Managed to get... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered online, the items were delivered to store, I tried on one item in the store and returned as I didn't like it and took the other item home. I received regular updates of the delivery and whe... Se mer
Företaget har svarat
Unfortunately, both my husband’s size large Brooke zip through hoodie and my size medium Jen textured hoodie were huge. We normally buy these sizes from Fat Face, but sadly neither hoodies fitted on t... Se mer
Företaget har svarat
Very easy to ordered on line then pickup from local store. Staff always friendly and helpful. Changing room private and spacious.
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
69 George Street, EH2 2JG, Edinburgh, Lothian, Storbritannien
- 01312 251568
4,7
Utmärkt
180 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Love the style and quality of the…
Love the style and quality of the cardigan. Arrived on time , quick fast delivery.
30 april 2025
Svar från FatFace - EDINBURGH
Good afternoon, I am so please to hear your positive shopping experience. Thank you, CM
Svar från FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Thank you Trustpilot
Thank you Trustpilot. After posting 1 star review regarding my deleyed order and no correspondence with FatFace, suddenly the next day the order appeared to be ready for collection.
9 april 2025
Omdöme utan inbjudan
Svar från FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Edinburgh store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Very pleased with handbag I ordered…
Very pleased with handbag I ordered online & the service I received in the shop when I collected it.
6 april 2025
Svar från FatFace - EDINBURGH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great experience at Edinburgh store
We visited the Edinburgh George Street store over the weekend. The staff are always so friendly and welcoming. The clothes are great quality and I found a pair of jeans that fit perfectly!
15 mars 2025
Omdöme utan inbjudan
Svar från FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
FATFACE
Very helpful and not in your face staff 🙂. Lara served us in Edinburgh's George Street store.
Great value for item purchased. 👍
Definitely shopping there again.
FATFACE has a wide range of items on display, always worth a pop in shop while in the city centre.
6 mars 2025
Omdöme utan inbjudan
Svar från FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CT
The item I ordered was a perfect fit
The item I ordered was a perfect fit, but I could have exchanged it at the shop if I had wanted. It arrived in the shop ahead of scheduled date and the process of picking it up was quick and straightforward. After placing my order I was informed regularly about its "journey".
16 januari 2025
Svar från FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Besides the overall good quality of…
Besides the overall good quality of clothing, website is easy to use. Staff members at the Edinburgh store are welcoming, friendly, and exceptionally helpful. Overall, it’s been a wonderful experience!
9 januari 2025
Svar från FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
1st time Fat Face user.
Almost lost a point because there was a delay in getting my order to the shop for collection. I was kept well informed and was happy with everything else. Would happily use again. 👍
16 december 2024
Svar från FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
satisfied customer
Items arrived prompt, happy with quality, I'm a regular customer in store and online. One of my preferred stores to shop.
15 december 2024
Svar från FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Informed immediately was delay in pick…
Informed immediately was delay in pick up time. Shop assistant helpful and friendly on pick up.
14 december 2024
Svar från FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
We love the pajama bottoms but I’m…
We love the pajama bottoms but I’m disappointed that you no longer offer the ‘short’ length. Please reconsider and bring back that option
11 december 2024
Svar från FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
PJ’s for Christmas
Traditional pyjama shop for Christmas, everyone gets a pair!
Pricing good, Edinburgh shop staff helpful and pleasant as usual.
Proof will be if Santa got it right on Christmas morning!
5 december 2024
Svar från FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality product and helpful staff.
26 november 2024
Svar från FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
One word QUALITY ….
9 september 2024
Svar från FatFace - EDINBURGH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
brilliant service great delivery…
brilliant service great delivery unfortunately will need to return item as its too big.
4 september 2024
Svar från FatFace - EDINBURGH
Hello Sylvia
Thank you for your review. I am pleased to hear that you had a positive shopping experience, but I'm sorry to hear that your ordered item was too big.
Take care, LE
YesWould give you 5stars from ordering to…
Would give you 5stars from ordering to receiving and also for posting back. It was just a shame the dress I ordered was a 16 short and it came in a 16 short package but was actually a 16 regular on the label. That was the reason for it being sent back..
8 september 2024
Svar från FatFace - EDINBURGH
Hello Isabel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - EDINBURGH
Hello Tracy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I've only recently really discovered…
I've only recently really discovered Fat face. I've always considered them too expensive, but have them a go in the sales. Great items and a good fit for me. The availability of tall sizes is a winner. will still haunt the sales and full RRP is just more than I can justify.
26 augusti 2024
Svar från FatFace - EDINBURGH
Hello Paul
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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