Bought a lovely top in the sale in Edinburgh. Lovely , great fit , pretty pattern, good quality material and lovely staff member who served me. Excellent.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Love fat face, and these jeans are perfect. Don’t know why I bother looking elsewhere! Shopped in store, trust pilot seemed to think it was an online purchase! Grr!
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Superstar service , The team here are brilliant, Fast , Friendly & Efficient ! This was our 4th pick up, So it’s great to see such high standards maintained over different dates ! Managed to get... Se mer
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Unfortunately, both my husband’s size large Brooke zip through hoodie and my size medium Jen textured hoodie were huge. We normally buy these sizes from Fat Face, but sadly neither hoodies fitted on t... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
69 George Street, EH2 2JG, Edinburgh, Lothian, Storbritannien
- 01312 251568
4,6
Utmärkt
168 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good quality clothing.
11 juli 2025
Svar från FatFace - EDINBURGH
Good afternoon, thank you for your review. I am so pleased to hear this. Enjoy your new FatFace clothing! Take care, CM
Svar från FatFace - EDINBURGH
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Svar från FatFace - EDINBURGH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love the choice of sizes on cute clothes…
Love the choice of sizes as well as styles. So nice to have the choice of cute clothes
26 juni 2025
Svar från FatFace - EDINBURGH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast, easy, friedly service
Fast to arrive at store, my favourite shop for lovely animal sock designs! Quick and easy to pick up, friendly staff.
4 juni 2025
Svar från FatFace - EDINBURGH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great shorts, great service
Really nice shorts, exactly as I hoped. Excellent service in the shop when collected. Lovely staff. Efficient.
29 maj 2025
Svar från FatFace - EDINBURGH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Live the skirt!
I love the skirt. I found that the first skirt I bought was faulty. I was able to order a replacement right away online, and when I returned my original purchase, the staff could not have been more helpful. My refund came through in three working days. Well done Fat Face! Again!
22 maj 2025
Svar från FatFace - EDINBURGH
Hi Dorothy,
Thank you for sharing your experience. We're so pleased to hear you love the skirt and that the return and refund process went smoothly. It's great to know our team was able to help quickly and make things right.
Take care, LE
Excellent service excellent staff
7 maj 2025
Svar från FatFace - EDINBURGH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality was good
Had to get a refund as too big, but handled very quickly and money in the bank immediately Quality was good
1 maj 2025
Svar från FatFace - EDINBURGH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM
Options of bigger sizes
Being able to find options in my size (14-16). Many stores never have many options this size, so I don't even bother going.
28 april 2025
Svar från FatFace - EDINBURGH
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Gorgeous Linen Summer Dress
Very easy to order - and even easier to return! Quality of linen dress is superb and it’s a lovely fit. Excellent style and colour. Will buy again if ever available in more colours.
30 april 2025
Svar från FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Love the style and quality of the…
Love the style and quality of the cardigan. Arrived on time , quick fast delivery.
30 april 2025
Svar från FatFace - EDINBURGH
Good afternoon, I am so please to hear your positive shopping experience. Thank you, CM
Svar från FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Thank you Trustpilot
Thank you Trustpilot. After posting 1 star review regarding my deleyed order and no correspondence with FatFace, suddenly the next day the order appeared to be ready for collection.
9 april 2025
Omdöme utan inbjudan
Svar från FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Edinburgh store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Very pleased with handbag I ordered…
Very pleased with handbag I ordered online & the service I received in the shop when I collected it.
6 april 2025
Svar från FatFace - EDINBURGH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great experience at Edinburgh store
We visited the Edinburgh George Street store over the weekend. The staff are always so friendly and welcoming. The clothes are great quality and I found a pair of jeans that fit perfectly!
15 mars 2025
Omdöme utan inbjudan
Svar från FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
FATFACE
Very helpful and not in your face staff 🙂. Lara served us in Edinburgh's George Street store.
Great value for item purchased. 👍
Definitely shopping there again.
FATFACE has a wide range of items on display, always worth a pop in shop while in the city centre.
6 mars 2025
Omdöme utan inbjudan
Svar från FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CT
The item I ordered was a perfect fit
The item I ordered was a perfect fit, but I could have exchanged it at the shop if I had wanted. It arrived in the shop ahead of scheduled date and the process of picking it up was quick and straightforward. After placing my order I was informed regularly about its "journey".
16 januari 2025
Svar från FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Besides the overall good quality of…
Besides the overall good quality of clothing, website is easy to use. Staff members at the Edinburgh store are welcoming, friendly, and exceptionally helpful. Overall, it’s been a wonderful experience!
9 januari 2025
Svar från FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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